Since the game recently became very popular, the game servers may be facing unpredicted load, and as a result, many users are facing the error code 602_0 screen.
Method 1: Restart Devices
In the majority of cases, the issue of error code 602_2 is just a technical glitch caused due to network issues. Such minor errors can be solved by restarting your mobile or PC, whichever you are playing the game on. If you have access to the wifi router, it is better to restart the router as well. Once you restart the devices, log into the game again and see if this helps.
Method 2: Check Game Sever
Since the game got massive popularity recently, the game servers are handling a heavy number of users daily. Due to this, game developers are constantly working on the servers, and some of the servers may be closed for maintenance. So check on the game’s official website or social media pages to see if there are any announcements regarding server maintenance or issues. If the servers are down, you will have to wait until they are back up and running to play the game.
Method 3: Switch Game Servers
Many users on the Reddit Honkai Star community have suggested that this is a minor issue, and many users are facing the same. However, the issue can be solved by choosing a different server in the game menu. To change the menu, log out of the main game menu and choose a different server.
Method 4: Check Internet Connection
As we discussed earlier, the issue of Honkai Star Rail Error Code 602_0 is mainly caused by a failed internet connection. Often, the internet connection is either slow or not working at all. In such a case, you need to troubleshoot the network to determine if it’s working or not. To do this, try to load up different websites to see if the internet is working properly. If it’s not, you may need to contact your network service provider and upgrade your internet plan.
Method 5: Switch to Different Connection
Oftentimes, the game needs a fast internet connection, which might be available on your cellular network. So try to switch it up to a Wifi connection or with a superfast 5G cellular connection. Many users have said that the issue often solves itself when they switch the network from Wifi to cellular or vice versa.
Method 6: Disable VPN connection
In today’s world, everybody is worried about their online privacy and security. Hence, the majority of users use dedicated VPN services to safeguard themselves from various online attacks and other suspicious attempts. But these VPN services do not always work the best with certain games and apps. In case you are using a VPN connection to play the Honkai Star Rail game, it’s better to shut it off and see if this helps.
Method 7: Clear Game Cache
When you play any game, the game application will save the game’s progress in terms of game cache files. But these files may get corrupted overtimes and cause major issues, including the Honkai Star Rail Error Code 602_0. To fix this, either you can clear the game cache or you can re-install the game. In order to clear the cache, follow the below steps:
- Open the settings app and navigate to the apps & games section.
- Here click on Honkai Star Rail app and find the storage option.
- Under the storage section, you will find an option to clear the game cache.
- Click on the clear game cache button and click yes on the prompt.
- Once done, restart the game and see if it helps.
Method 8: Update Game
If the above method does not help you much, then it’s quite possible that you are using an old version of the game app. Mobile applications update every now and then and come with various optimizations and in-game updates. So it’s important that you update the game to the latest version and enjoy uninterrupted gaming services. To update the game, you can log on to Google Playstore and search for the Honkai Star Rail app. Then, click on the update button and wait for the download process to finish.
Method 9: Disable Battery Saving Mode
All modern smartphones come with a battery saver mode to save battery juice so they can carry their important day-to-day tasks without worrying about draining their smartphone battery. However, many users keep this feature on all the time, even while playing the game. But the battery-saving mod feature limits internet connection, especially if you are using cellular data. So make sure you disable this feature and then try to play the game.
Method 10: Reinstall Game
If the above methods do not help you much, then it’s better to reinstall the game. As the game files may get corrupted over time, and due to this, the game may throw multiple errors. So first, uninstall the game completely from your mobile/PC. Once done, install the game from the official website or Playstore. Afterward, log in to your game account and see if you are still getting the 602_0 error.
Since the launch of the initial game, many users have been playing the game along with multiple hackers or cheaters. To combat the same, the game has a strong anti-cheating policy; and if someone violates the same, their account is limited or compromised. But such actions can also be imposed on innocent game accounts due to various reasons.
So it’s possible that your game account is compromised in such a fashion, and you need to connect with the game support team to resolve it. You may connect with the game support team by sending an email with relevant details and screenshots.
Conclusion
This brings us to the end of this guide for fixing Honkai Star Rail Error Code 602_0. Please note that the issue is entirely due to a failed or imperfect network connection. So make sure you follow the above methods and troubleshoot the internet connection on your mobile. If nothing works, you may also connect with the game support team and raise a ticket for the same.
