3. Update the Game
If you’re still running the outdated Honkai Star Rail game on your gaming device then it may cause compatibility issues or server connectivity errors. To simply update the app:
- Open the Epic Games Launcher > Click on Settings.
- Scroll down to the Manage Games section.
- Select Allow Auto-Updates.
- Now, expand the menu for the Honkai Star Rail game.
- Enable the Auto-update box.
- Exit the launcher and relaunch the game.
4. Repair the Game Files
Another thing you should also try is verifying and repairing the installed game files on the respective gaming device to ensure there is no issue with the missing or corrupted game files. Just follow the steps below to perform the task.
- Open the Epic Games Launcher > Click on Honkai Star Rail in the library.
- Click on the three dots icon next to the game.
- Select the Manage option.
- Now, click on the Verify option.
- Confirm the task and wait for it to complete.
- Once done, reboot the PC to apply changes.
5. Check Your Internet Connection
Please make sure to check your internet connection thoroughly by running speed tests and trying out different online video games. If there seems to be an issue with the connection, you can try switching from a wired network to a wireless one or vice versa. If the problem persists, it is best to contact your internet service provider and seek technical support.
6. Update Graphics Drivers
Make sure to check for the graphics driver update on your PC by following the steps below. An outdated or missing graphics driver might come in handy to fix several graphical glitches whatsoever.
- Press the Win+X keys to open the Quick Link Menu.
- Click on Device Manager from the list.
- Double-click on Display Adapters to expand it.
- Right-click on the dedicated graphics card name that’s active.
- Now, click on Update driver.
- Choose Search automatically for drivers.
- The system will automatically check for the available update.
- An update will automatically download and install the latest version if available.
- Once done, you should restart your PC to apply the changes.
If you can’t find any pending updates, head over to the official website of the respective graphics card brand below and search manually for the latest update. Do remember that you’ll always have to search for the latest driver version and specific for the model you’re using. If a new version is available for the graphics card, download the driver and install it on your PC. You can jump to the link below to do so:
7. Use the Dedicated Graphics Card
If in case, you use a high-end graphics card on your PC but the game is still having the black screen issue then make sure to use the dedicated GPU which is externally connected. You should manually check and tweak the graphics card settings by following the steps below:
For Nvidia:
- Right-click on the Desktop screen > Click on NVIDIA Control Panel.
- Click on 3D settings > Select Manage 3D settings in the left pane.
- Select the Program Settings tab > Choose Honkai Star Rail from the drop-down list.
- Now, select a High-performance NVIDIA processor.
- Save changes and reboot the PC to apply changes.
For AMD:
Switchable Graphics offers several standard operating modes and can be configured to run a specific application using the desired GPU.
- Right-click on the Desktop screen > Select AMD Radeon Settings from the context menu.
- Now, click on System > Select Switchable Graphics.
- Save changes and reboot the PC to apply changes.
8. Set a Lower In-Game Graphics Settings
You should try configuring the in-game graphics settings to get the optimized gameplay experience by setting up the V-Sync to Off and other graphical settings to low or medium preset. Some of the affected Honkai Star Rail players are claiming that they’ve fixed the black screen issue on the PC by using this method.
9. Turn Off V-Sync in the Game
V-Sync is a display technology that basically levels or synchronizes the frame rate of screen content (mainly in video games) same as the monitor’s default refresh rate. That means there will be no display glitches or screen tearing issues visible in the content on your monitor if your monitor is set to a specific refresh rate and the game runs at a higher refresh rate. So, make sure to disable the V-Sync in the game settings menu to avoid screen tearing.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
