As we’re now aware of the possible reasons, we can get into the workarounds below that should come in handy. Make sure to follow all troubleshooting steps until the problem has been fixed. So, without further ado, let’s jump into it.
1. Restart the Gaming Device
Before performing any other workarounds, you can try restarting the specific gaming device manually to ensure there is no issue with the temporary system glitches or cache data whatsoever. A system reboot can easily fix potential issues with the application that may cause startup or server connectivity errors. Irrespective of the gaming device, long-press the Power button for a few seconds & then shut down the machine properly. Now, wait for a couple of minutes and then power on the device again.
2. Run Helldivers 2 as an Administrator
You might also need to run the Helldivers 2 game application manually with the system admin’s permission to fix potential issues with the program startup or even server connectivity. You should follow the steps below to ensure your game application is enabled for the system admin privilege. To do this:
- Open the Steam client > Go to Library.
- Right-click on Helldivers 2 > Go to Manage.
- Click on Browse local files to open the game installation directory.
- Right-click on the Helldivers2.exe app.
- Go to Properties > Navigate to the Compatibility tab.
- Enable the Run this program as an administrator option.
- Click on Apply and select OK to save changes.
3. Check the Server Status
It’s highly recommended to check for the server status manually by visiting the official @helldivers2 account on X (formerly known as Twitter) to get all the notifications regarding server downtime or other technical glitches. If players submit reports about the server outage, you’ll receive notifications of upcoming patch updates. In case, there is an issue with the server, keep waiting for a couple of hours and then try again later. If everything is fine, you can head over to the next workaround.
4. Update Helldivers 2
Sometimes an outdated game patch version can also cause several issues with the game’s matchmaking on the PC or PS5 platforms. It’s suggested to check for the available game updates by following the steps below.
For Steam:
- Open the Steam client > Go to Library.
- Right-click on Helldivers 2.
- Click on Properties > Click on Updates.
- Now, go to Automatic Updates.
- Select Only update this game when I launch it.
- Once done, reboot the system to apply changes.
- When the game update is available, it’ll be installed automatically.
For PS5:
- Go to the Home screen.
- Navigate to Games > Choose Helldivers 2.
- Press the Options button on your controller.
- Select Check for Update from the drop-down menu.
5. Repair the Game Files
The chances are high that the corrupted or missing game files installed on the computer might cause the quickplay not working issues. So, verifying the integrity of the game files by following the steps below can help in fixing server connectivity conflicts.
- Open the Steam client.
- Go to the Library.
- Right-click on the Helldivers 2 game.
- Go to Properties.
- Now, click on Installed Files.
- Click on Verify integrity of game files.
- Wait for the process to complete.
- Once done, restart the system to apply changes.
6. Check Your Internet Connection
Sometimes issues with the internet connection such as instability or poor data speed can also trigger the quickplay not working conflicts in Helldivers 2. Make sure to cross-check the internet speed and stability at your end. You can try contacting the service provider to get technical assistance on it. Otherwise, try switching from a wired network to a wireless network or vice versa to check for the issue. You may also try using a different network to cross-check the problem. In some cases, conflicts with your IP address might also trouble you.
7. Update the Network Driver
An outdated or corrupted network driver on the PC can also trouble with the matchmaking issues in Helldivers 2. It’s better to update the network adapter driver manually by following the steps below.
- Press the Win+X keys to open the Quick Link Menu.
- Click on Device Manager from the list.
- Double-click on the Network adapters category to expand the list.
- Right-click on the specific network device.
- Select Update driver > Choose Search automatically for drivers.
- If an update is available, it’ll automatically download and install the latest version.
- Once done, reboot your PC to apply changes.
8. Disable Crossplay
Sometimes turning off the in-game multiplayer crossplay feature might help in fixing the quickplay doesn’t work issue in Helldivers 2 that prevents players from joining the game servers. As several players have already found this method helpful, you can try turning off the crossplay feature. You can check the steps below to turn it off manually.
For PC:
- Launch Helldivers 2 on Steam.
- Open the menu > Click on Options.
- Click on Gameplay.
- Turn Off the Crossplay option.
- Now, select the Apply button to save the changes.
For PlayStation 5:
- Launch Helldivers 2 > Go to Options.
- Go to Gameplay > Disable the Crossplay feature.
- Ensure to Apply the changes.
9. Turn Off Antivirus
You’ll need to disable the antivirus protection on your PC manually to avoid server connectivity errors with the Helldivers 2 game during matchmaking sessions. Sometimes antivirus programs can aggressively scan for suspicious files and delete them without any prompt. So, you should follow the steps below to disable the real-time protection option.
- Press the Win+I keys to open Windows Settings.
- Click on Update & Security.
- Go to Windows Security.
- Click on Open Windows Security.
- Go to Virus & Threat Protection.
- Next, click on Manage Settings.
- Turn Off the Real-time Protection toggle.
- Click on Yes to confirm if prompted by UAC.
Please Note: If you’re using a third-party antivirus program on your PC then disable the real-time protection feature temporarily and run the game.
10. Disable Windows Firewall
It’s also suggested to disable the Windows Firewall manually on your computer by following the steps below to ensure there is no conflict with the program blocking it from running properly.
- Open the Start Menu on the computer.
- Search and open Windows Defender Firewall.
- Click on Turn Windows Defender Firewall ON or OFF.
- Select the Turn off Windows Defender Firewall (not recommended) option.
- Click on OK to save changes.
- Once done, reboot the PC to apply changes.
11. Try Joining Servers Multiple Times
Another thing you can try is joining the Helldivers 2 game servers multiple times during off-peak hours for the platform respectively. This will avoid potential server connectivity errors or technical faults in most scenarios. Multiple players have found this trick helpful after spamming the quickplay option.
Last but not least, you’ll need to contact Steam Support or PlayStation Support and then submit a support ticket for the same error. This will allow the game developers to investigate the problem further and you’ll be able to get further assistance on it.
That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.
