- Press and quickly release the Volume Up key.
- Press and quickly release the Volume Down key.
- Then long-press the Power button (side key) to open the slider.
- Drag the slider to power it off.
- Wait for around 30 seconds and then long-press the Power button to turn it on.
2. Clear Cache and Storage Data of the Game
In case, you’re trying to play Harry Potter Magic Awakened on your Android device then try clearing the game cache data and the storage data from the settings menu. Sometimes outdated or corrupted app cache data can also cause several issues whatsoever.
For Android:
- Go to the device Settings menu.
- Head over to Apps & Notifications.
- Now, tap on See All Apps > Go to Harry Potter Magic Awakened under the App info section.
- Tap on Harry Potter Magic Awakened to open the app info page.
- Tap on Storage & Cache > Go to Clear Cache.
- Once done, tap on Storage & Cache.
- Tap on Clear Storage.
For iPhone:
There is no option to do this on iPhone. Only a simple restart will do the job.
3. Update Harry Potter Magic Awakened
Sometimes an outdated game version can trigger several issues with the game launching or even in-game message notifications.
For Android:
- Open the Google Play Store app > Tap on the hamburger menu icon.
- Next, tap on My Apps & Games > Check whether the Harry Potter Magic Awakened game update is available or not.
- If so, tap on the Update button of the app, and wait for it to install.
- Once done, make sure to open the game to check for the issue.
For iPhone:
- Open the Apple App Store application on the iPhone.
- Now, tap on the Profile Picture icon from the top-right corner.
- Scroll down a bit to see which apps are available for update.
- Check if the Harry Potter Magic Awakened game update is available or not.
- Tap on the Update button and wait for the installation process to complete.
4. Check for Software Updates
It’s worth mentioning to check for software updates on your handset to fix conflicts with outdated device software. Make sure to follow the steps below to update the system software manually.
For Android:
- Go to the Settings menu on the device.
- Tap on Software Update > Tap on Check for Updates. [On some devices, it’ll be About Phone > Software Update]
- If there is an update available then make sure to install the update.
- Once done, restart the device to apply changes.
For iPhone:
- Open the Settings app > Tap on Software Update.
- Tap on Check for updates > If available, select Download and Install.
- Wait for the update to complete and your iPhone will reboot automatically.
5. Force Stop and Relaunch the Game
You should try force-stopping and relaunching the game to ensure there is no issue with the game application cache. To do this:
For Android:
- Go to the Settings menu on your Android device.
- Go to Apps & Notifications > Tap on See All Apps.
- Head over to Harry Potter Magic Awakened under the App info section.
- Next, tap on Harry Potter Magic Awakened to open the app info page.
- Tap on Force Stop > If prompted, just confirm the task.
- Once done, open the game to check the issue.
For iPhone:
You can simply close the game and reboot the iPhone to do this method easily. There is nothing extra to perform.
6. Uninstall and Reinstall the Game
Make sure to uninstall and reinstall the Harry Potter: Magic Awakened game on your mobile device. It might help in deleting the saved game application data and refreshing its data from the handset. To do so:
For Android:
- Tap and hold the Harry Potter Magic Awakened icon to open the pop-up menu.
- Tap on Uninstall. [On some devices, you can also go to App Info and select Uninstall]
- Once uninstalled, just reboot your mobile device.
- Finally, go to the Google Play Store app > Search for Harry Potter Magic Awakened and tap on Install.
For iPhone:
- Tap and hold the Harry Potter Magic Awakened icon from the home screen.
- Now, select Remove App > Tap on Delete App.
- The system will again ask you whether to delete the app or not.
- Select the Delete button to uninstall it.
- Next, open the Apple App Store application on your iPhone.
- Tap on the Search icon and type Harry Potter Magic Awakened then search for it.
- Tap on the Get button [tap on the cloud download icon].
- Wait for it to install completely and then check again.
If none of the methods worked for you then make sure to contact Portkey Games Support to ask for help about this issue. You should also create a support ticket for the same to get better assistance on it.
That’s it, guys. We hope this guide was helpful to you. For further queries, you can comment below.
