Solution 1: Make Sure You’re Connected With Bluetooth
Bluetooth connects your Garmin Venu 2 and 2 plus watch to the phone. However, if your Garmin Venu 2 and 2 plus watch is not syncing with your mobile device, it might be that Bluetooth on your mobile device is disabled.
Therefore, enable Bluetooth on your smartphone, as it’s relatively easy. All you have to do is ensure that your device’s Bluetooth settings are turned on. Here’s how you can do it on an Android or iPhone devices:
On Android:
- Head over to the Settings app.
- Tap the “Connected device” option.
- Choose “Bluetooth”.
- Toggle the switch to the “ON” position.
On iPhone:
- Head over to the Settings app.
- Choose “Bluetooth”.
- Toggle the switch to the “ON” position.
Solution 2: Restart Your Garmin Watch and Smartphone
Another most powerful solution is to restart your Garmin Venu 2 and 2 plus watch and smartphone simultaneously. This simple solution allows you to establish a connection between the two devices and you may easily be able to resolve the problem. Alternatively, restarting the device resolves software issues and bugs and improves overall stability and performance if your device is getting stuck.
Restart Your Garmin Venu Watch:
To restart your Garmin Venu 2 and 2 plus, press and hold the side button (at the right side) until you see the Garmin logo on the screen and that’s it. Once the logo appears on the screen, release the pressed buttons instantly.
Restart Your Android Phone:
- Press and hold the Power button (side button) until the Restart/Reboot option will appear on the screen.
- Tap “Restart/Reboot” to restart your device and that’s it.
Restart Your iPhone:
- Press and hold the Power button & Volume Down button simultaneously until the slider appears on the screen.
- Now drag the slider from left to right to turn the device off.
- Press and hold the side button once your iPhone is turned off until you see the Apple logo on the screen. This means your iPhone is powering back on.
Solution 3: Make Sure Your Device Are in Range
Distance is the primary factor that mainly affects the performance of a Bluetooth connection. Well, if your Garmin Venu 2 and 2 plus is not connecting to your mobile device, then it could be possible that you are out of range. To ensure your device is in range, ensure your mobile device is within 33 feet (10 meters) of the watch.
However, If you are farther away from the range, the connection will break, and you won’t be able to connect your watch with your mobile device. Also, make sure both the devices are close to each other while trying to connect. Plus, check for any physical obstacles blocking the connection such as furniture, walls, and other objects.
Solution 4: Clear Garmin App Cache Data (Android)
You can also try to clear your Garmin Connect app cache data, as it may help to resolve the issue by clearing the temporary caches on your device. To clear Garmin Connect app cache data on your device, follow the steps below:
- Launch the Settings app on your Android phone.
- Tap the “Apps” or “Apps & Notification.”
- Tap the “See All Apps” option.
- Find the Garmin Connect app from the list of applications and select it.
- Tap the “Storage and cache” > Clear cache.”
- Again, tap the “Clear Storage” option.
Once you have cleared your mobile device’s cache and storage data, connect your Garmin Venu 2 or 2 plus watch with the Garmin Connect app and check if the issue has been fixed. If not, move down to other solutions.
Solution 5: Update the Garmin Connect App
You may need to update your Garmin Connect app if you cannot connect your Garmin Venu 2 and 2 plus watch with your mobile device. Infrequently, an outdated version of the Garmin Connect app can cause the issue or prevent you from connecting to the device you’re trying. Therefore, updating the app to the latest version can help fix common problems like your device is not connecting or syncing properly.
To update the Garmin Connect app on an Android device:
- Launch “Google Play Store” on your device.
- Tap the Profile icon in the top-right corner of the screen.
- Select “Manage apps and device.”
- Scroll through the list and look for the Garmin Connect app.
- Tap “Update” next to the Garmin Connect app to begin the update process.
To update the Garmin Connect app on an iPhone device:
- Launch “App Store” on your iPhone.
- Tap your Profile at the top of the screen.
- Scroll through the list and look for the Garmin Connect app.
- Tap “Update” next to the Garmin Connect app to begin the update process.
Note: You must have an internet connection to update the Garmin Connect app. Make sure to connect with a stable internet connection and try updating the app. However, if you don’t see the app listed in the Updates section, the app is already running on the latest version.
Once you have ensured that your Garmin Connect app is up to date, try connecting your Garmin Venu Watch to the mobile device with the Garmin Connect app and check whether the issue has been fixed.
Solution 6: Connect Your Garmin Watch Manually
If you are still having trouble connecting your Garmin Venu 2 and 2 plus watch with your mobile device, it is suggested you connect your Garmin watch manually. Here’s how to do it by following the steps below.
On your Garmin Watch:
-
- Press the Up button on your Garmin Venu 2 and 2 Plus to access the Settings menu.
- Select the cog-like (Settings) icon and scroll down and select Phone.
- Select Pair Phone to enter into pairing mode.
- Now your Garmin watch is in pairing mode.
On your Mobile Device:
- Open the Garmin Connect app on your mobile device.
- Select the Menu option (three horizontal lines or three dots) in the top-left corner of the screen.
- Tap Garmin Devices.
- Tap Add Device to enter into pairing mode.
- Once both devices are in pairing mode, they automatically connect.
- If the connection is successful, you can see a confirmation message on both the watch and the smartphone.
- Tap Connect it on your phone.
- Now, you should receive a code on your watch. Enter the code you have received on your phone.
- Follow the on-screen instructions to complete the setup process.
If you have tried the above workarounds and it doesn’t resolve the Garmin Venu 2 and 2 plus not connecting to the phone issue, you should contact the Garmin support team for help. Probably, they will provide their best troubleshooting strategies which you may easily try to fix the problem you are having with your Garmin watch.
Alternatively, there may be an issue with the hardware or the software system, and contacting the support team is the best way to fix the problem. You can also visit a nearby service center for further assistance. Make sure to provide the model number and other information that could be asked while troubleshooting the problems.
Wrapping Up
The Garmin Venu 2 and 2 plus is the most popular and great smartwatch for runners who want to track their progress without breaking the bank. With Garmin Venu Watch, you can also access additional features and more you can do by connecting with the Garmin Connect app. However, if you are having trouble connecting it to your mobile device, there are some troubleshooting solutions you can take to try.
By making sure that Bluetooth is enabled, restarting your watch and smartphone, and updating the app version, you can successfully connect your Garmin watch to your mobile device. We hope that you have found this article helpful. If you have any other questions, write them in the comments section below.
