Starting off, each and every operating system does come with multiple bugs, errors, glitches which are quite common for ages. While some of the errors are so much difficult to understand or find out what the exact error is all about. Well, the Windows 10 WHEA Uncorrectable Error is one of them and here in this troubleshooting guide, we’ll share with you all the possible workarounds and some recommended by Microsoft as well.
So, the Windows crashes or cryptic errors may not happen to you all the time unless there is any serious fault in the system or within the hardware. Talking about the Windows OS specifically, there are multiple crashes that plenty of users may experience such as Black Screen of Death, Blue Screen of Death, etc.
So, the Blue Screen of Death is also known as Blue Screen Error Message with startup crash and like that. Meanwhile, the error screen also contains some information regarding the sudden or occasional crash of the Windows system. However, it doesn’t show you a conclusive idea that what happened all of a sudden. If you’re also facing the same issue, check this guide completely.
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What is WHEA Uncorrectable Error in Windows 10?
Before jumping into the in-depth definition or fixes, let’s take a quick at what exactly a WHEA Uncorrectable Error looks like or what error message appears on the screen.
It says “Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then we’ll restart for you. (0% complete) If you’d like to know more, you can search online later for this error. WHEA_UNCORRECTABLE_ERROR”.
So, we can also say that it’s a hardware-related error that includes Windows stop code 0x0000124. If you’ve received a Blue Screen Error that clearly means your PC has shut down suddenly to protect itself from data loss.
In another way, we can say that the WHEA_UNCORRECTABLE_ERROR can happen due to multiple reasons but all of the reasons will be directly related to the PC hardware. So, the hardware-related issue can be like damaged HDD, GPU, CPU, RAM, driver compatibility issue with the hardware, overheating issue, corrupted Windows system/registry files, power voltage issues, dump file errors, etc.
Fix Windows 10 Whea Uncorrectable Error
First of all, we’ll start with a couple of easiest and most common solutions that have been recommended by Microsoft Windows Support itself. So, without getting further ado, let’s jump into the steps below:
1. Update Windows Build
- Click on Start > Settings > Update & Security.
- If the available update isn’t showing automatically, click on Check for updates.
- If there is any latest Windows update available even the cumulative update, make sure to Download and Install it.
- Once downloaded, the system will ask you to reboot your device to apply the changes.
2. Restore Windows from a System Restore Point
- Click on Start > Type Control Panel and click on it from the search result.
- Now, type Recovery on the search bar and click on it to open.
- Open System Restore > Under the Restore system files and setting box, click on Next.
- Choose and select the restore point that you want to use from the list of results.
- Select Scan for affected programs.
- Then click on Next and exit.
However, if in case, you can’t see any restore point, click on Show more restore points checkbox to see more restore points.
Still, can’t see any restore points?
Then go to Control Panel > Recovery > Configure System Restore > Select your installed system drive (Such as C:\) > Click on Configure > Select Turn on system protection option > Click on Apply and then OK > Click on OK and you should be able to see a system restore point.
Now, if you really can’t find out any system restore point that means even the system protection is turned on, you haven’t created any system restore point for the drive before. Therefore, in that scenario, you won’t be able to recover your PC using the system restore point. However, not to worry because there are plenty of other solutions mentioned below that you can follow to fix the Windows 10 WHEA Uncorrectable Error.
3. Run Windows Check Disk (CHKDSK)
Make sure to try running the Windows Check Disk process completely to scan and fix any kind of disk-related error which can also cause issues with the blue screen error or crashes.
- Click on Start > Type Command Prompt.
- Now, right-click on the Command Prompt application from the search result.
- Select Run as administrator.
- Next, you’ll need to type the below command on the Command Prompt interface and hit Enter: (If there is any prompt to schedule the check disk in next restart, type Y and press Enter to schedule it)
chkdsk /r
- This check disk command will automatically scan your system for errors and fix if there is an issue as well. Let the process complete.
- Once done, fully restart your PC and you may not receive the particular WHEA_UNCORRECTABLE_ERROR from next time.
4. Check PC Hardware
- As the particular blue screen of death error is mostly related to the system hardware, you should manually check all the external or detachable hardware components one by one whether they’re properly connected or not.
- Ensure to detach the external hardware parts like the CPU, GPU, RAM, Cooling Fan, CMOS Battery, HDD SATA/PATA connectors, etc, and re-insert/re-attach respectively only to cross-check the connectivity.
- Additionally, you’ll need to also check whether any hardware component or part is damaged or not.
- Needless to say that if there is dust or moisture on the surface or joints of the motherboard, CPU, GPU, RAM, cooling fan, etc then make sure to blow it up or clean with a brush gently without damaging the ports or connectors.
5. Reset System Overclocking
If in case, you’re a geek person regarding hardcore PC gaming or intense CPU/GPU related work and you’ve enabled the overclocking mode for the CPU/GPU then make sure to reset the clock speed to its factory defaults.
- Enter your system BIOS or UEFI mode by turning off your computer and then while starting the Windows again, keep pressing the F2/Delete key until the BIOS menu appears.
- It’s worth mentioning that the BIOS/UEFI settings may vary according to the manufacturer. So, all you need to find out the Overclocking option from the menu and reset it to the default mode.
- Once done, restart your Windows 10 PC and check for the Whea Uncorrectable Error.
6. Reset BIOS/UEFI
If in case, resetting the overclock feature won’t work for you, ensure to try resetting the BIOS/UEFI menu as well. By using the same above process, boot into the BIOS/UEFI menu. Then find for the BIOS Settings Reset or Default BIOS Setup and select it to confirm. Once done, restart your PC.
7. Update BIOS/UEFI
There are plenty of shortcuts and in-depth tutorials available online in order to safely update your Windows system BIOS/UEFI according to your motherboard brand without any issue. Just like the Windows update, BIOS update is also useful and necessary to perform to fix plenty of crashes or errors.
8. Update Hardware Drivers
As already mentioned, without system drivers, your Windows operating system can’t run properly in the total sync with hardware components. So, it’s always a better idea and we also recommend checking for driver updates periodically and be up-to-date just like Windows OS. The latest driver updates or patches can easily fix multiple errors, crashes, compatibility issues, as simple as snapping your fingers.
There are so many popular and reliable free-to-use Windows Drivers Updater tools available on the internet that you can install on your PC and install all the available driver updates automatically.
However, you can manually open up the Device Manager from the quick menu option by pressing Windows + X key shortcut.
Next, you can click on the particular hardware drivers one by one and right-click on the device to select the update driver option.
For example, if you want to update the graphics driver, then Open Device Manager > Click on the arrow of Display adapters > Right-click on the graphics card > Next, select Update driver > Choose Search automatically for drivers. If there is any update available, it will automatically Download and Install the update. Once done, restart your computer to save changes.
However, that can be a long process and time consuming for you to manually check and update drivers one by one. Therefore, it’s better to use any of the third-party driver updater tools without any headache.
9. Use MemTest86 to Check RAM
If you don’t know, Windows system has a built-in memory checker option called ‘Windows Memory Diagnostic. However, this isn’t as advanced or in-depth as the MemTest86 tool. So, talking about the MemTest86 tool, it’s a free-to-use Windows application that basically tests x86 machines.
Although the process to complete testing RAM errors can be lengthy, it’ll worth using. Just boot the MemTest86 via a USB flash drive on the system and it will do the job. Ensure that it takes hours to complete a single pass and may take more time for twice, depending on the amount of RAM installed on the system.
- Visit the MemTest86 official website > Click on the Download button on the very first screen.
- The MemTest86 USB zip file will be downloaded instantly on the computer.
- Connect the USB flash drive on your computer.
- Extract the zip file by using WinRAR or 7-zip.
- Now, double-click on the imageUSB (exe) application to open up the Create and Write an image of a USB drive interface.
- Next, the connected USB flash drive will appear in Step 1: Select the USB drive(s) to be processed.
- If not, then click on Refresh Drives and click on Yes to see the USB flash drive.
- Click on Write image to USB drive from the Step 2: Select the action to be performed on the selected USB drive(s).
- Make sure that the Post Image Verification option is checked under Available Options.
- Now, from the Step 3: Select the image (.bin, .img, or .iso) file to write to the USB drive(s), you will need to click on Browse > Choose and select the extracted memtest86-usb.img file. (Mostly the file will be selected automatically, so don’t need to select manually)
- Finally, click on the Write button under Step 4: Click the ‘Write’ button to begin…
- Wait for the process to complete > Then click on Exit.
- Shut down your PC > Restart the system again and keep pressing Del/ESC/F10 key simultaneously until the Boot selection menu appears.
- Next, select the connected USB flash drive to boot first.
- The RAM testing will start. So, have patience as it will take hours.
Hopefully, this method will come in handy to fix the Windows 10 WHEA Uncorrectable Error completely. If you can see that there is a RAM error or any kind of warning message appears after memory testing, you can search it for online to take further action or help once you boot the PC into the system again.
10. Reset Windows System
If in case, none of the methods worked for you and the blue screen of death error or crash is literally troubling you then you should finally reset the Windows system on your PC completely to fix the issue. To do this:
- Click on the Start menu icon from the bottom left of the taskbar.
- Click on Settings > Select Update & Security.
- Then head over to the Recovery > Click on Get Started under the Reset this PC option.
- Let the process to complete automatically. During this process, your PC will restart so don’t turn off your computer.
- Next, you will need to select whether you want to Keep my files or Remove everything option. (Depends on you. If you’ve any necessary document or media file on your installed Windows OS disk i,e C:\ drive, then you can select keep my files option.) However, we’d recommend you go for clean reset i,e remove everything option.
- Once done, restart your PC and you’ll be good to go.
Conclusion:
Although Blue Screen of Death Errors or Crashes are irritating and confusing sometimes for most of the people, you’ll have multiple workarounds to play with in order to fix this problem. For those who’re advanced enough or quite familiar with the reinstalling of Windows OS, we’ll also recommend reinstalling the Windows system properly after removing the previously installed OS which will also benefit you a lot in other performance aspects also.
Well, we hope you’ve found this troubleshooting guide very useful. You can comment below for any queries below and we’ll love hearing from you.
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