Fix Whatsapp Issue on Galaxy A50: Stopped/Crashing Error

WhatsApp is one of the most popular apps today and while it’s being updated regularly, problems still occur. One of the most common issues with it is when it crashes when used. Most of the time, the error WhatsApp keeps stopping would pop up when the app is opened. It means that it has failed to initialize or there are issues somewhere. One of the possibilities of why this problem occurs is when a problem with the firmware occurs. Here, in this guide, we have covered various methods to fix when WhatsApp shows Stopped/Crashing Error on Galaxy A50 in very simple steps.

WhatsApp is an application that has entered the list of “The apps most humans use daily” now if it hadn’t already, some time ago. The application is an excellent way to message, call, and share media (and more recent documents) with your friends and relatives. It sometimes does tease you a lot when the dreaded “The application has stopped” pops up though.

“Unfortunately, WhatsApp has stopped”, this error has a knack of showing up in relation to other applications as well but when this error comes on an application you don’t normally pass your day without using, then it becomes even more of a nuisance. In this article, we will be sharing a few methods that will surely help you to remove the “Unfortunately WhatsApp has stopped” error. Start with the first method and if that doesn’t solve the problem for you then proceed with the second method.

We have personally encountered similar issues in the past and I can assure you that most of the time, this kind of problem isn’t really serious and you can surely fix it by yourself. With that being said, here are the things you need to do if WhatsApp keeps stopping on your phone.

Fix Whatsapp Issue on Galaxy A50

Check for On-going Outage

If your Whatsapp keeps stopping on your Galaxy and you have no idea why your first move is to check if there’s any known outage. Just go to Google and search for “Whatsapp issue”. Most major news outlets will surely talk about any issue that affects a huge number of users. If that’s the case, all you need to do is to follow the direction or remedy.

If this is not the case, follow the below solutions.

Restart the app

Method 1: Close an app using Recent Apps key

• On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
• Once the Recent Apps screen is shown, swipe left or right to look for the app. It should be here if you managed to run it previously.
• Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Method 2: Close an app using App Info menu

• Open the Settings app.
• Tap Apps.
• Tap the More settings icon (three-dot icon, upper right).
• Tap Show system apps.
• Find and tap the app.
• Tap Force Stop.

Update to Latest Software

Follow the below steps to update system software:

• Open Settings from either Quick Nav menu or the launcher.
• Go to the More tab, then tap on About device.
• Tap on the Software update.
• If a system update is available, you’ll see the option on the screen. Tap Download and Install.
• If your system is up to date, you will see a message stating that the system is up to date.

That is all. You have successfully checked for a system update on your Samsung Galaxy A50.

Here are a few things that are needed to take care while updating your Samsung Galaxy A50 or any device:

• Your device must be connected to the internet.
• Your device must have enough space to download the update.
• Your device should have enough charge, more than 50% to install the update.

Simple Reboot or Forced reboot

Well, I think you already know how to restart your phone. So just restart the device and see whether it solves the issue or not. Restarting a device is always an ultimate solution for any issue. Not only Galaxy but this applies to each and every electronic device. I used to tell my mom to restart her device if she faces any issue with her smartphone.

Well if you still need to know how to restart then, here is it: Press your phone’s power button. On the screen, tap Restart.

The other way of the reboot is as follows:

• Press and hold the Volume Down button.
• While holding it down, press and hold the Power key.
• Keep the button held for 10 seconds, it will be restarted automatically.

If this doesn’t work then head to the next method.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

• Open the Settings app.
• Tap Device Care.
• Tap the 3-dot at the top.
• Select Auto restart.

Clear app cache

• Open Settings from either Quick Nav menu or the launcher.
• Tap Apps.
• If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
• Select Show system apps.
• Find and tap the appropriate app.
• Tap Storage.
• Tap the Clear Cache button at the bottom.

Delete app data

• Open Settings from either Quick Nav menu or the launcher.
• Tap Apps.
• If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
• Select Show system apps.
• Find and tap the appropriate app.
• Tap Storage.
• Tap the Clear Data button.

Reset Network Settings

• Open Settings from either Quick Nav menu or the launcher.
• Scroll down and tap on General management.
• Then tap on Reset.
• Finally, tap on Reset network settings.
• Then tap on Reset settings.
• Confirm with your lock screen password when prompted.

lear Cache from Recovery Mode

In case you don’t know what is recovery, the first thing the bootloader rings up is the recovery. Recovery Mode refers to a special bootable partition, which contains a recovery application installed in it. And you can fix some problems with your phone. Follow the steps to clear cache from recovery mode:

• Turn off your phone.
• Once it is turned off. Press and hold the power/Bixby and volume down button simultaneously until the Android logo pops up.
• When the green Android logo displays, release both buttons.
• The Recovery screen menu will now appear
• Use the Volume button to go to Wipe Cache Partition then press the Power button to confirm the selection.
• Wait until your device wipes out all cache or temporary data from the system partition.
• Press the Power button again to reboot the device.

This clears all the temporary data from the device. And then it works like new.

Troubleshoot apps in Safe Mode

In case you don’t know what is safe mode, in safe mode, the system temporarily disable all third-party applications you installed on your device. By doing this we can figure out which app is occurring the problem. Follow the below step to turn Safe Mode on:

• Turn OFF the device.
• Press and hold your device’s Power button till the model name screen.
• When the SAMSUNG logo appears on the screen, release the Power key.
• Immediately after releasing the Power key, press and hold the Volume down key.
• Continue to hold the Volume down key until the device finishes restarting.
• Safe mode will display in the bottom left corner of the screen.
• Release the Volume down key when you see Safe Mode.

After figuring out the apps which are creating the problem, follow the below steps to uninstall it(if required):

• Open Settings from Launcher.
• Tap on Apps.
• Tap See All Apps.
• Tap an app that you want to uninstall
• Tap Uninstall.
• Tap OK to confirm.