- Open Galaxy Themes App
- Tap on the hamburger button at the top left corner
- From the menu select My Stuff
- Now choose Default
- close the themes app and launch it again
- Try to use some other theme
Log Out and Login Back to Samsung Account
Here is another effective fix for Samsung themes that won’t load. You have to sign out from your Samsung account and then sign-in back.
- Go to Settings > Accounts and Backup
- Go to Accounts to see the connected and active accounts on your device
- Scroll down for your Samsung account and tap on it when you find it
- Now, Go to Personal Info
- On the right-hand side tap on the vertical 3-dot button
- Select Remove Account
- Reboot your device
- Log in to your Samsung Account
Reset Updates of Samsung Themes App
Though it’s not possible to remove a pre-installed app like Galaxy Themes App, we can reset its updates. Doing so will take the application back to the point when we started using the device. This would kill the bug in that specific new build version if that’s what has been causing the Samsung themes to not work properly.
- Go to Setting > Apps
- Look for Galaxy Themes
- Open it > tap on the 3-dot button > Select Uninstall Updates
Try to Reset App Preferences
Here is another effective fix for buggy apps. You can reset the app preferences and set the apps to their default state.
- Go to Settings > Apps
- Hit on the 3-dot button
- From the drop-down menu, select Reset App Preferences
Make Sure the Load Content is Enabled
If this option in the Themes app is disabled, then you may not be able to use a theme of your choice on your Galaxy device.
- Launch the Galaxy Themes app
- Tap on the hamburger button on the top left-hand corner
- Hit the Settings > go to Load store content
- Check if it’s enabled
So, that’s it. Try these troubleshooting techniques if you are not able to use Samsung themes on your Galaxy device.
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