Fix Your Samsung Galaxy S8 with error “Unfortunately, Phone has stopped”

A few S8 users think it is one of the serious problems while others think it’s not. As per our review, it is possible to troubleshoot the same easily if you follow this guide on fixing your Samsung Galaxy S8 with error message “Unfortunately, Phone has stopped”. Different users and in fact experts have suggested different causes for this problem in S8. It is because of no other reason than this, it cannot be said perfectly what exactly is wrong with the same.

The solution that we have discussed in this post is simple and can be trusted without worrying about anything provided you keep some important things in your mind. The very first is to make it sure that your Samsung Galaxy S8 is working fine in all other aspects. In other words, it must not have any other issue related to hardware or software. Things can go extremely wrong if you ignore the previous line.

Another important factor which you should keep in mind is the problem declares its presence in case of the third party app installation is enabled on your phone. The fact is most malware and harmful miles that could be the reason of having this error message on your phone comes when you install apps from unauthorized sources. It is because of this reason you must begin with disabling this option and remove all such apps that you have installed on third-party platforms than Play Store. Next thing you can do before considering this guide is to pay very close attention to whether your phone software is up to date or not. In case the update is available, you must proceed with same as it can eliminate the error message “unfortunately, phone has stopped working” on your Samsung Galaxy S8.

A guide to fix your Samsung Galaxy A7 2017 with error message “Unfortunately, Phone has stopped”

How to fix your Samsung Galaxy S8 and S8 Plus with error message “Unfortunately, Phone has stopped”

Here I will guide you some of the methods in which you can fix the “Unfortunately, Phone has stopped” error on Galaxy S8 and S8 Plus. So before moving to all the possible ways to fix the issue, let us first see if this error is due to any app. Recently we found out that “Unfortunately, Phone has stopped” error on 70% of the smartphone is due to application. So here is the solution to fix “Unfortunately, Phone has stopped” error on Samsung Galaxy S8 and S8 Plus. Let us troubleshoot this problem on Samsung Galaxy S8 and S8 Plus.

Step 1. Clear app cache and data

Clearing cache or data from an app on Galaxy S8 and S8 Plus can fix some software problems. If you clear data, any data stored in that app is lost, such as settings, login information, and saved games. If you don’t want to clear the data, try just clearing cache first. If you still experience problems, then clear data too.

Step 2. Run your phone in safe mode

There might be a chance that your phone will get into problems even though if it is an out of the box product. It might be due to Corrupt files, hardware or software issues. In such cases, you can boot into the safe mood to see if the problem still persist. In safe mode, your Galaxy S8 and S8 Plus will turn on by disabling all the third-party apps and thereby you can easily uninstall apps that may be causing a conflict or software problem on Galaxy S8 and S8 Plus.

Steps to Restart your Samsung Galaxy S8 and S8 Plus in Safe mode

Turn on and use safe mode

Safe mode allows you to turn on the device with third-party apps disabled. Then you can easily uninstall apps that may be causing a conflict or software problem.

Turn the device off.
Press and hold the Power key past the model name screen.
When “SAMSUNG” appears on the screen, release the Power key.
Immediately after releasing the Power key, press and hold the Volume down key.
Continue to hold the Volume down key until the device finishes restarting.
Safe mode will display in the bottom left corner of the screen.
Release the Volume down key when you see Safe Mode.
Uninstall apps that are causing a problem.

Turn off safe mode

Press and hold the Power key.
Tap Restart.

I hope this helped you to reboot your Samsung Galaxy S8 and S8 Plus in Safe mode. Well, Comment or send us an email for any kinda queries or doubts.

Step 3: Reboot your phone in Recovery mode and wipe cache partition on Galaxy S8 and S8 Plus

There are certain small as well as crucial problems that one can solve by the wiping cache partition via the recovery mode. Actually, this process is advised to all android users especially if the firmware was updated. In this guide, we will guide you to Wipe the Cache Partition Galaxy S8 and S8 Plus via Recovery mode.

The goal of doing this is to be certain that all files and information are fresh and might flawlessly and easily run in the computer system. Additionally, through this process, the components inside your device will be powered up, therefore, if this only a firmware issue your phone will surely boot up.

Reasons to Wipe the Cache Partition Galaxy S8 and S8 Plus:

There are several reasons you will need to wipe the cache partition in your Galaxy S8 and S8 Plus.

Rebooting Problem on Galaxy S8 and S8 Plus
Your phone is dead, and you are not able to reboot to recovery.
Phone charging Icon does not show up while charging.
In case if your Galaxy S8 and S8 Plus reboots automatically.
Lags in certain things.
Galaxy S8 Hang problem can be solved by this method.

Steps to wipe the cache partition Galaxy S8 and S8 Plus:

Switch off your Samsung Galaxy S8 and S8 Plus.
Press and then hold the House and Volume UP keys, then press and hold the Power key.
Whenever the Samsung Galaxy S8 and S8 Plus shows on display, release the Power key but continue holding the House and Volume keys up.
As soon as the Android logo reveals, you might release both keys and leave the phone be around for approximately 30 to 60 minutes.
Using the Volume Down key, navigate through the options and then highlight ‘wipe cache partition.’
Once highlighted, you might press the Power key to choose it.
Next, highlight the option ‘Yes’ using the Volume Down key and press the Power button to choose this option.
You have to wait until your phone is finished doing the Master Reset process. Once done, highlight ‘reboot system’ and press the Power key.
The phone will now reboot more than normal.

But once you wipe the cache partition Galaxy S8 and S8 Plus and the phone still shows error message “Unfortunately, Phone has stopped”, then try the below last method which may fix your problem. In case if not, then you need to contact the service centre to fix this problem as it might be a hardware issue.

Step 4. Backup your files and data and then reset your Galaxy S8 and S8 Plus

If none of the above methods fix your Samsung Galaxy S8 and S8 Plus with error message “Unfortunately, Phone has stopped”, then follow this data backup to reset your phone. This method will erase all your data. So take a complete backup by following this method.

Back up all data on the internal memory to your PC/Laptop.
Turn off your Galaxy S8 and S8 Plus.
Now Press and hold both Volume Up and Volume Down keys simultaneously.
You can now press the Power key only until the phone vibrates once, then release only the Power key.
Continue to hold the Volume up and Volume Down keys until you see the System Recovery screen appears.
You can now navigate using Volume UP and Down button
Now Press the Volume Down key to highlight wipe data/factory reset.
Press the Power key to select.
Press the Volume Down key to highlight Yes – Delete all user data.
Press the Power key to select.
Press the Power key to reboot.

That’s it! Now your device will reboot and clean up your device. Once it has formatted your data and software, your phone OS will look like a complete OUT OF THE BOX experience. This troubleshooting step will fix the Samsung Galaxy S8 and S8 Plus with error message “Unfortunately, Phone has stopped”.

Step 5. Flash The stock Firmware on Galaxy S8 and S8 Plus:

If none of the above works, then you can simply flash the latest firmware on Galaxy S8 and S8 Plus. Most of this problem may also come due to firmware update issue. So try changing to either new build or downgrade to the old firmware. Here is the list of stock firmware. You can flash the firmware using ODIN software by following the below step.

We don’t recommend to flash the firmware if you dunno what you are doing. Flashing firmware is really simple. All you need is to make sure you have the original Galaxy S8 and S8 Plus firmware and also read the steps 2-3 times.

After following all the steps above, if it still shows the error message “Unfortunately, Phone has stopped” on Galaxy S8 and S8 Plus then, there is a big chance that a hardware problem triggered it. In this instance, you do not have a choice except to bring your phone to the closest store so that the technician can assess it. And since, this is not covered by warranty. Therefore, you will be the one to cover and purchase the components required for your Galaxy S8 and S8 Plus.