3. Power Cycle the Console
Well, performing the power cycle method on the console might gonna help to refresh the system to avoid temporary glitches or cache data issues. Just make sure to press and hold the Power button on the console until the LED indicator turns off then disconnect the power cable from the console. Now, wait for a couple of minutes and connect the cable to the console then turn it on. It might come in handy.
4. Update the System Software
Make sure to check for the system software update on the Xbox or PlayStation console because an outdated system build can trigger multiple issues with the performance as well as headset connectivity. It’s better to keep the console updated.
For Xbox Consoles:
- Press the Home button on the Xbox console to open the Dashboard menu.
- Select Settings from the bottom of the menu > Choose to All Settings.
- Choose to System > Select Updates.
- Select Update Console > Follow the on-screen prompts to complete the update process.
- Once done, make sure to restart the console to apply changes.
For PlayStation Consoles:
- Go to the Settings menu on the PlayStation console.
- Select System Software Update > Make sure to check for available updates and follow the on-screen instructions to complete the update process.
- Once done, reboot the system to apply changes.
5. Update Controller Firmware
It may also be possible that there is a controller update pending to be installed which can also cause multiple issues with the connected headset. This specific method may fix the Onikuma Headset Not Working issue.
For Xbox Consoles: (Wireless)
- Make sure that the headset is connected to the controller (wireless adapter).
- Press the Xbox button on the controller to open the guide menu.
- Select Profile & system > Choose Settings > Select Devices & connections.
- Choose Accessories then select the Xbox controller that you want to update.
- On the Xbox Wireless Controller screen, select ‘…‘ to check the firmware version for your controller.
- If there is an ‘Update’ available, select the Firmware version.
- Just follow the on-screen instructions and complete it.
For Xbox Consoles: (Wired)
- If in case, you’re using a stereo headset adapter, plug in a headset and it should be turned on.
- Now, plug the USB cable into your Xbox’s USB port.
- For Xbox Series X, the port is on the front right below the Pair button.
- For Xbox Series S, the port is on the front left next to the Pair button.
- For Xbox One, the port is on the left side of the console.
- Plug the other end of the USB cable into the top of the controller.
- Next, press the Xbox button on the controller to open the guide menu.
- Choose Profile & system > Select Settings > Select Devices & connections.
- Choose Accessories then select the controller that you want to update.
- On the Xbox Wireless Controller screen, select ‘…‘ to check the firmware version for your controller.
- If it says ‘Update’, select Firmware version > Follow the on-screen steps to complete it.
For PlayStation Consoles:
- Make sure to connect the controller to your PlayStation console using the USB cable.
- Go to Settings > Select Accessories.
- Choose Controllers > Select Wireless Controller Device Software.
- If there is an update available, just Download and Install it.
Note: If there is no update available, you’ll see ‘The latest version of the wireless controller device software is already installed.’ That means the controller is already up-to-date.
6. Adjust Audio Settings
It’s also highly recommended to adjust the audio settings of your console by following the steps below. Sometimes the audio or microphone regarding settings may conflict a lot.
For Xbox Consoles:
- From the Xbox home screen, go to Settings > Choose Account.
- Select Privacy & online safety > Choose View details & customize.
- Choose to Communicate with voice and text > Select everybody.
Please Note: Child profiles can’t change the privacy setting. You can log into the associated parent profile to change this setting for a child profile.
For PlayStation Consoles:
- Go to the PS4/PS5 Settings menu > Choose Devices > Select Audio Devices.
- Select Input Device > Choose Headset Connected to Controller.
- Choose Volume Control (Headphones) > Set the Volume Level to Maximum.
- Make sure to select Output to Headphones > Select All Audio.
- Now, choose Adjust Microphone Level > Follow the wizard to check your microphone status.
- Finally, select Output Device > Select Headset Connected to Controller > Do the same steps again for the output device.
7. Adjust Chat Mixer Settings on Xbox Consoles
It’s highly recommended to adjust the chat mixer settings on your Xbox console because it can alter the sound that you hear depending on what other people are saying. So, this specific option can come in handy during gameplay and may fix the Onikuma Headset Not Working issue.
- From the Xbox home screen, go to Settings > Select Display & Sound.
- Choose Volume > Select Chat Mixer > Select Do nothing.
8. Change Party Chat Output on Xbox Consoles
Try changing your party chat output settings on the Xbox Console because it will allow you to choose whether the party chat is coming through your headset or TV speakers. If you want to change it to come through your speakers then adjust the party chat output device.
- Go to Settings on Xbox console > Select Display & Sound.
- Choose Volume > Select Party chat output.
- Select Speakers > If Speakers are selected, make sure to change it to Headset.
9. Ensure the Volume isn’t Muted and Set to High
You should also check out whether the volume is muted on the console or not. If it’s muted then just unmute it and set the volume level on the higher side so that you can hear out audio on your headset. Though it’s a common thing to do, some users forgot to do that in a hurry. It may also fix the Onikuma Headset Not Working issue.
10. Try Using Another Headset
If the above methods didn’t come in handy make sure to try using a different gaming headset on your console to cross-check whether the audio-related issue or the headset not working issue is still bothering you or not. If in case, the headset is working fine this time then there may be an issue with the Onikuma headset regarding connectivity or internal hardware. If you’re still facing the same issue, you can contact support by following the last method.
11. Try Replacing Controller Batteries
It’s also suggested to replace the batteries on the controller to check if the headset is working or not because a low battery level on the gaming controller might occur the headset not to detect or the microphone not working issue.
If none of the methods worked for you, try contacting Onikuma Support for further assistance. If your headset is under warranty then it’ll be easier to replace the product. Sometimes a manufacturing defect can also cause such issues with some unfortunate users but that doesn’t mean it can’t be sorted.
That’s it, guys. We assume this guide was helpful to you. For further
