What Causes OnePlus 11 5G / 11R 5G Mobile Data Not Working?
Before we dive into the solutions, let’s look at the common causes behind the OnePlus 11 5G / 11R 5G mobile data not working issue. Here are possible reasons includes:
Network Coverage Issue: There may be an issue with the network coverage in the area where you’re living, preventing the mobile data from working sufficiently. In that scenario, you cannot use mobile data on your phone due to network issues.
Inactive Mobile Data: There’s a possibility that the mobile data isn’t working on your phone due to inactive internet data on your selected carrier network. Ensure the mobile data is active and the data plan is available.
Incorrect Preferred Network Type: There might be a reason that you have chosen the incorrect preferred network type such as 2G, 3G. However, if you have chosen the network 2G, 3G rather than 4G and 5G, you may encounter issues with the internet data where it doesn’t provide enough.
Software Conflicts & Glitches: It is common to encounter such issues on your OnePlus smartphone because sometimes the issue could occur due to software. If the mobile data isn’t working, software issues and bugs might be the reason. Ensure to reset the device or perform a reboot to address the problem.
You Have Set Data Limit: There could be a chance that the mobile data is not working on your OnePlus smartphone because you have set the data limit. If the data limit is exceeded, the internet data will not work until and unless you change the data limit.
Incorrect SIM Card: Sometimes, the mobile data isn’t working properly due to network connection, which could happen when the SIM Card is placed incorrectly on your smartphone. Make sure that the SIM card you’ve placed on the device is working in the correct sequence.
Ways to Fix OnePlus 11 5G / 11R 5G Mobile Data Not Working Issue
The majority of users faced the mobile data not working issue on their OnePlus 11 5G & 11R 5G. However, it’s a newly released smartphone, so it’s common to address this kind of issue. Several users reported this issue on various platforms to address the problem as soon as possible.
Luckily, there are effective ways available you can attempt to resolve internet data not working issues on your OnePlus device. If you’re unable to access mobile data, then you should follow the below workarounds in order to tackle the issue. Ensure to attempt the solution one by one until you solve the issue by yourself. So, without further ado, let’s begin with the first solution.
Fix 1: Check Your Data Plans
Before doing anything, we recommend you check the mobile data plans on the phone. It is necessary to check whether the mobile data plan is active or not to access certain applications or services. Talking about the service providers then it comes with a fixed plan when it comes to internet data. In case you have surpassed the data limit then you won’t be able to use mobile data again on the device.
In that situation, you will need to recharge your number again by choosing another plan that extends your data balance. But in some situations, the device will end up all the data by running the applications in the background that consumes more data even when not using the app. Ensure to remove the apps from the background so that the data will not end and you can use the same data later.
In addition, you can easily check your data balance via SMS or an app provided by the service provider you use. Therefore, if all the internet data ends up, then recharge it by using another plan. In case the internet data is available and still you’re unable to access mobile data, you should follow the next solution.
Fix 2: Verify the Network Strength
Once you have verified the data plans and it’s available, you should verify the network strength on your mobile device. Make sure to check the network bars in the top right corner of your screen. Unfortunately, if you see fragile signal strength then it could be the main reason that prevents your device from accessing mobile data. In such cases, you can’t do anything from your end to fix it.
If there is no proper network connection on your device, then the only thing you’ve to do is move to a different location where the network strength is better. Therefore, you should move to a different location to grab the good signal strength. However, if there is no proper network, then it depends on the location where you are. For instance, if you’re living in a remote area where there is a proper network, you may face various issues related to network and internet data.
To address the problem, you must move to a different location or in an open area for better network strength and ensure you’re not in the parking area which usually stops the signal from getting. In case the network is available on your mobile device and still you’re unable to use mobile data, follow the next solution in order to address the mobile data not working issue on your OnePlus 11 5G and 11R 5G.
Fix 3: Enable & Disable Airplane Mode
Another effective way to tackle the mobile data not working issue is to toggle Airplane Mode on your OnePlus 11 5G and 11R 5G. It’s an old trick but an effective way to get the internet back on your phone. However, the majority of people use this trick when the internet data isn’t working properly on their smartphones. If you’re one of them or unable to use mobile data, you should try this method in order to access mobile data again.
To enable and disable the Airplane mode, swipe down from the top of the screen to get the notification bar or control center. In the control center menu, you will find the Airplane mode shortcut. Simply, tap on it to enable the Airplane Mode. After a moment, tap on the shortcut again to disable it back. Once you’re done, enable the mobile data and check if it’s working on your po phone.
Unfortunately, if your mobile data still is not working after toggling Airplane Mode, you should follow the next method to address the mobile data not working issue.
Fix 4: Change the Carrier
If enabling and disabling the Airplane Mode doesn’t work out, you will need to consider switching carriers as an alternative solution to solve the mobile data not working issue. Changing the carrier network can be made easier with the porting option, allowing you to keep your phone number while changing providers. Although, if you’re encountering internet data not working, then switch the network from 5G to 4G or 4G to 5G.
- Open the Settings app.
- Tap on the Mobile networks.
- Choose your preferred SIM on the screen.
- Then, tap on Preferred Network Type.
- Choose 5G/4G/3G/2G from the list of options.
- Try changing the carrier and check if the issue has been resolved.
Fix 5: Restart Your Phone
Restarting the phone is an effective way to fix temporary caches and software issues on the device. It’s a simple trick you should attempt to solve the issue you’re facing on your phone. However, if the mobile data is not working on your OnePlus, you need to restart your phone to solve network related issues.
Restarting the phone doesn’t fix software issues and temporary caches, it boosts the mobile data and fixes network connection. If you’re encountering a problem with the mobile network not working issue, consider restarting your phone. Here’s how to do it.
- Press and hold the Power button on your phone.
- While pressing the Power key button, press the Volume Up button.
- From the Power off menu, swipe up to Restart your phone.
- Once the phone boots up, check if the issue has been resolved.
Fix 6: Allow Roaming Services
If you’re still encountering mobile data not working issues on your device, you should allow roaming services. Assume you are in a different location or region rather than the default location where the service provider is available. In such a situation, the service provider will ask you to enable roaming on your connection.
Therefore, if you’re in a different location or place where the network isn’t available and the mobile data isn’t working, you’ll need to enable roaming services to use mobile data on your OnePlus smartphone. Here’s how you to enable the roaming services on the OnePlus 11 5G and 11R 5G:
- Open the Settings app.
- Tap on the Mobile network.
- Choose your preferred SIM on the screen.
- Here, you will see the Data roaming option.
- Tap on the toggle next to Data roaming to enable roaming services.
Once you enable the data roaming on the device, you should check whether the data is working or not. If the issue persists, you should follow the next solution.
Fix 7: Choose the Correct Network Type
Mobile data will only work when you select the appropriate network type on the device. You can easily select the network between us2G/3G/4G/5G in the network type menu. But the network is usually set to automatic where the device connects the network to a high-speed 5G network automatically when it finds the stable network. But sometimes, when the network is set to automatic, the device automatically connects to a lower network that is 3G and 2G connections.
Therefore, if your OnePlus 11 5G and 11R 5G set the network type to automatic then you may experience such issues with the mobile data when your device is connected with 3G and 4G networks. In such a case, you should select the correct network type in order to get the faster internet data on your smartphone.
Here’s how to select the correct network type on your OnePlus 11 5G and 11R 5G:
- Open the Settings app.
- Tap on the Mobile network.
- Choose your preferred SIM on the screen.
- Then, tap on Preferred Network Type.
- Choose 5G/4G network mode from the network list.
- Finally, check if the mobile data is working on your device.
Fix 8: Remove Mobile Data Limit
Every smartphone has an option to set the mobile data limit to prevent the data from over usage. Although, if you have enabled the mobile data limit on your smartphone, you can’t use the mobile data properly. In that case, you’ll need to remove the mobile data limit in order to access the entire data on your OnePlus phone.
Here’s how to remove mobile data limit on the OnePlus 11 5G and 11R 5G:
- Open the Settings app.
- Tap on the Mobile network > Data usage.
- Here, you will see the Data usage limit.
- Select the preferred SIM you want to remove data usage limit. Tap on the Data usage limit.
- Under the Data usage limit, disable the toggle next to daily and monthly data usage limit.
Once you disabled the data usage limit on your device, check whether the mobile data is working on your phone. In case the issue persists, follow the next solution.
Fix 9: Reset Access Point Name (APN)
Access Point Names (APNs) are essential settings that set the IP addresses, gateway details, and other information to access the carrier’s network without any issues. But in case if there is something wrong with the access point name settings, you may face issues with the mobile data. In such cases, you will need to reset access point names.
Resetting the access point name on your device will let you to access mobile data without any interruptions. Therefore, you short try resetting the access point name and then check the results. Here’s how to do it.
- Open the Settings app.
- Tap on the Mobile network.
- Choose your preferred SIM on the screen.
- Then, tap on the Access point names.
- Click on the three dots in the upper right corner and tap Reset access points.
- Confirm it by tapping on Reset access points in the bottom.
Fix 10: Reset Network Settings
If you’re trying to access internet data on your phone and it’s not working after trying the above solutions, then it’s best to reset network settings. However, it’s an effective method that will help you in fixing network related issues.
If there’s an issue with certain settings on the device related to network connection or internet data, resetting the network settings will erase the settings and make it default. In case you’re unable to use mobile data on your phone, make sure to reset network settings.
To reset network settings on the OnePlus 11 5G and 11R 5G, follow these steps:
- Open the Settings app.
- Scroll down and tap on Additional Settings.
- Next, tap on the Back up and reset option.
- Then, tap on Reset phone.
- Select Reset network settings.
- Enter the phone password to confirm the reset process.
Fix 11: Remove and Re-insert the SIM Card
As mentioned earlier, the faulty or incorrect SIM Card won’t let you use internet data on your OnePlus smartphone. If you’re unable to use mobile data on your device, then it’s best to remove and re-insert the SIM card back. There’s a chance that you’ve inserted the SIM Card improperly, causing the data to not work correctly.
Take a SIM ejector tool and remove the slot from the device using the ejector tool. After that, clean the SIM card and then reinsert it correctly back to the tray. Once you place the SIM card properly, try checking whether the mobile data issue has been resolved or not.
In addition, it’s necessary to check the SIM card for any physical damages. If you see any physical damages or dents on the SIM card, you will need to replace the SIM card with a new one in order to use it properly. If the SIM Card is properly placed and there is no physical damage but still, you’re facing a mobile data not working issue, follow the next solution.
Fix 12: Update Your Phone
Updating the device to the latest software version resolves several software problems and temporary issues. Although, if the data isn’t working on your phone then updating the phone to the latest version will resolve it. In addition, OnePlus frequently releases new updates to improve the performance and efficiency of the device. It also brings impressive features over the new updates.
Therefore, if you’re encountering internet data not working on your phone, you will need to update the device to the latest one. Here’s how you can check for updates on your OnePlus 11 5G and 11R 5G:
- Open the Settings app.
- Scroll down and tap on About device.
- Then, tap on OxygenOS at the top of the screen.
- Here, your device will automatically Check for updates.
- You should download the update if it’s available on the screen.
- Once the download is finished, restart your phone to apply the changes.
Fix 13: Wipe Cache Partition
Sometimes, the corrupted cache can cause several issues including the network issue, mobile data not working, malfunctions app, etc. In such a case, the only way to get rid of this issue is to clear the cache partition. This will help you in resolving the internet data not working issue on your phone. To do this, follow the steps below:
- Firstly, shut down your OnePlus smartphone.
- Connect your phone to your PC via a USB cable.
- Press and hold the Volume Up and Power key button until you see the Recovery option on the screen.
- Once the Recovery menu appears, you should use the Volume button to navigate to Wipe Cache Partition.
- Then, press the Power button to select the cache partition.
- Choose Yes in the following menu to confirm the action. Again, use the volume buttons and power button to perform the selection.
- Now your phone will prompt for a system reboot. Press the Power button to confirm the action.
Once the restart process is completed, use the mobile data on your phone and check if the problem has been resolved. If the issue persists, follow the next solution.
Fix 14: Factory Reset Your Phone
If nothing works to fix the mobile data not working issue, you should perform a factory reset on your phone in order to tackle the problem that is causing the internet data to not work. It resolves temporary caches and software issues on the device that prevents the internet data and other apps or services from functioning correctly.
Keep in mind that resetting the phone will completely delete all your phone data that includes photos, videos, documents, and other important data you don’t want to lose. Make sure to take a complete backup of your data before attempting this method on your device.
To factory reset your OnePlus 11 5G / 11R 5G, follow these steps:
- Open the Settings app.
- Scroll down and tap on Additional Settings.
- Next, tap on the Back up and reset option.
- Then, tap on Reset phone.
- Tap on the Erase all data option and confirm it by entering the password.
- Once you enter the password, the phone will automatically start the reset process.
Make sure to wait until the reset process is going on, so have some patience. Once the phone boots up successfully, you’ll have to set up your phone by following the screen prompts. Once set up the phone, check if the mobile data is working.
If none of the above workarounds helps to resolve the mobile data not working issue on your phone, we suggest you contact the OnePlus support for further help. They’ve an expert team that will suggest you with their best troubleshooting methods you can try to address the issue as soon as possible.
Moreover, you can try inserting the same SIM on a different smartphone and check if the internet works. If the mobile data is not working on other smartphones, the problem is with the SIM Card itself. In such a case, you should contact the service provider that should be able to help you.
In case the mobile data is working find on other smartphones, then your smartphone might be the reason behind the issue. In that case, you need to take your phone to the nearest service center to get it repaired. They have several expertise that will help you in fixing the network connectivity and mobile data issue for sure.
Wrapping Up
Internet data is most crucial when comes to handle certain tasks that can be easily done at your fingertips. Nowadays, every single user uses the mobile data to complete the tasks they are taking or individuals on the phone. But it could be irritating when you’re unable to use mobile data on your device, especially when you want to send a mail to your boss or want to make a presentation. All this can be easily done with a stable internet data.
Luckily, there are several effective methods available you can attempt to fix the mobile data not working problem. By following the solutions carefully, you’ll get back to access the mobile data again. In case the solutions outlined in this guide doesn’t work to solve the issue, you must contact your OnePlus support team or service provider for further assistance. We hope that this article was helpful to you. If you have any queries, then leave them in the comments box and we will get back to you as soon as possible.
