MetaMask wallet is an attractive product on the market with support for multiple protocols across blockchains. Furthermore, users can connect their non-fungible tokens (NFTs) to marketplaces such as OpenSea via the wallet, which supports over 450,000 coins governed by the Ethereum ERC-20 protocol. Several other test blockchains are supported by MetaMask as well, including the BNB Chain (formerly known as the Binance Smart Chain), Polygon, and Avalanche.
But, unfortunately, for some users, the Metamask app is not working as they are complaining that Metamask keeps logging them out, due to which they can’t access their accounts. However, our investigation has found some fixes that will help you resolve the Metamask that keeps logging out the issue. Thus, let’s get started with the guide.
While MetaMask can be a very useful wallet, it has a few drawbacks. There is one major problem with this software: Bitcoin, the most popular cryptocurrency in the world, is not supported. Although there are workarounds to resolve the MetaMask keep logging out issue, but we advise you to first check if the MetaMask servers are working:
Fix 1: Restart The App
Initially, you should restart your MetaMask app because there is a possibility that some random bugs or glitches are preventing your app from working properly, for which you are experiencing this problem. It would be highly recommended that you restart the application before attempting any of the below-mentioned methods.
Fix 3: Check The Internet Speed
You may receive this error if your internet connection isn’t working properly in order to access the MetaMask app. Hence, regardless of whether you are using mobile data or WiFi, you need to ensure that they are working properly. It is suggested that you check your internet speed in order to determine whether the internet is working or not.
The Ookla speed tester is a tool that you can use to test your connection speed. You can, however, register a complaint with your mobile data provider if you are a user of mobile data. To resolve WiFi connectivity issues, we recommend that you power cycle your router/modem before contacting your ISP.
After that, rerun the speed test. In the event that the network outage has not been resolved, contact your ISP. Your MetaMask application keeps logging out issue gets resolved once your internet connection has improved.
Fix 2: Reboot Your Device
There is a chance that your devices may have some damaged or corrupted temporary files in RAM, which prevents MetaMask from functioning properly if restarting the app does not resolve the issue.
It’s best to reboot your device so that the RAM will be flushed and a new start can be given to the whole system. Your MetaMask keeps logging out issue will be resolved automatically once you restart your device.
Fix 4: Make Sure To Verify If The Servers Are Working
Do MetaMask servers work properly? However, despite the fact that the developers notify users when their servers have problems. If the message was missed at the time, it is possible that it was overlooked.
Therefore, you must visit DownDetector and verify if you are not the only one reporting down MetaMask servers. This will help you determine whether MetaMask servers are working or in maintenance.
The MetaMask Officials are always Tweeting about issues with their services to keep their users informed. Likewise, you can follow MetaMask Officials on Twitter.
There have been numerous reports previously of users experiencing this problem after switching to MetaMask’s network. Because of this, you should also try it, since it has already demonstrated success in solving problems of this type. Here are some steps that will help you if you don’t know how:
- MetaMask is accessible through your web browser.
- Make sure the Ethereum Mainnet option is selected before clicking on the profile icon.
- Make a choice from the list of networks.
Fix 6: Log-In/Out
For those who are still having problems with the MetaMask app keeps logging out, you might also consider logging in/out. You are therefore advised to follow this solution and then check whether the issue is resolved.
Fix 5: Clear The Cache Data
It has become common for the app itself to cause the MetaMask app keeps logging out by getting damaged cache files. It is, therefore, necessary to remove these damaged cache files in order to fix this issue:
- To begin, hold the MetaMask app until a pop-up menu appears.
- Next, click on App info and select Clear Data.
- After that, click on the Clear Cache option. It will clear the cache data of your MetaMask app.
In some cases, this issue appears when MetaMask is running on an older version of Windows. Make sure your MetaMask application is updated on your device in order to prevent MetaMask from keeps logging out. MetaMask can be found in the App Store or Play Store, where you can find out if there has been an update. To help you, here are the steps if you are using a web extension:
- Start by visiting MetaMask’s official website.
- After that, click the Download Now button.
- Once that has been done, click the Install MetaMask for Chrome button. You will be redirected to the Chrome Web Store after clicking this link.
- Under Additional Information, you can find the version of your MetaMask extension.
Fix 9: Reinstall The App
Currently, the only thing you can do to fix MetaMask on your computer is to reinstall it. Your system should be updated to the latest version, and no corrupt or missing files should be present. You can remove MetaMask from your browser by following the instructions below:
- Click More Options and select Settings.
- Then, go to the side menu and click on the Extensions tab.
- Lastly, click the Remove button next to MetaMask.
Fix 9: Reach the Help Desk
No luck yet? You don’t have to worry! If MetaMask keeps logging out for you, you can now contact MetaMask’s officials, as they are the only ones who can help you. When you contact them, you have to wait for a while until you hear back from them. If the issue persists after applying the fixes, you can follow up with the support team and see if it has been resolved.
So, that’s how to fix the MetaMask keeps logging out issue. We hope that this guide has helped you. Further, in case you have any doubts or queries, comment below and let us know.
