Sometimes the source audio or the quality of the audio may have some issues that can interfere with the audio listening experience. Try increasing the bitrate of your audio or use another wireless headphone to cross-check the audio quality whether the sound is muffled or cutting out.
5. Reset Jabra Evolve 2
It’s also always recommended to perform a factory reset of your Jabra Evolve 2 by following the steps below to check for the issue.
- First, place both the headsets in the charging case properly > Press and hold the Left and Right buttons on the headsets simultaneously for around 10 seconds until the LEDs on the headsets flash purple.
- Now, close the lid of the charging case for around 5 seconds to complete the reset process.
- Make sure to delete the previously paired device in the Bluetooth menu before pairing your headsets with the mobile device again. You can also check out the user manual guide for further details.
Note: You can repeat these steps if the first attempt to reset was not successful.
6. Keep closer your headsets to the mobile
If in case, you’re listening to music on your mobile device using the Jabra Evolve 2 headsets within a range of Bluetooth signal or connectivity that’s around 10 meters in most scenarios. If there is an obstacle or any kind of interference troubling with the Bluetooth signal or connectivity then try avoiding those interferences before trying again.
7. Disconnect other devices
It seems that some other Bluetooth devices (smartwatches, smart speakers, smart home devices) are already connected and being in use with the same mobile or laptop that you’re trying to connect using the Jabra Evolve 2. So, try disconnecting other devices or turning them off straight away to see if the audio stuttering or sound low issue goes away or not.
8. Turn off additional audio features or processing
When it comes to premium mobile devices, OEMs do provide some additional audio features or processing powers to enhance the audio listening quality. So, make sure to turn off additional equalizers, noise-canceling, other audio processing, etc.
9. Adjust the Bluetooth audio codec
Try adjusting the Bluetooth audio codec in the Bluetooth Settings menu on your device as well to reduce audio muffled or sound works only in one headset issue. To do this:
- You can tap on the ‘i’ or the settings (gear icon) next to your headsets app or in the music player app.
- Some wireless headsets may offer HD Audio or other similar audio codecs. So, turn them off to check if the audio quality improves or not.
This is how you can easily resolve the Jabra Evolve 2 Sound Distortion or muffled or cutting out issues.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
