Insta360 is a well-known company for making action cameras. They have launched a lot of different cameras which include One R, One RS, TITAN, Pro 2, and a lot more. If you are thinking of buying an action camera for yourself, then they will have a suitable camera according to your need. They provide a lot of features to their camera, and one of them is the connectivity feature. The company has provided it to make it easier for the users to connect their camera to the mobile phone.
As some users have reported that they are not able to connect their Insta360 camera to their iPhone. They are facing some problems while connecting to the iOS, we can say. It might happen for several reasons, so we are here to solve your issue. So, make sure to read the guide till the end to know about the methods of how to resolve this issue.
Why is Insta360 Camera facing connectivity issues with your device?
There are a lot of reasons for the issue to occur. To make it easy and understandable for you, we will list some of the reasons below.
- WiFi Problem
- Camera Issue
- Software Bugs
- Device Problem
- Hardware Issue
How To Fix Connectivity issues on your Insta360 Camera
We are here with the ways through which you can try to resolve your issue. The connectivity issue is not a major problem until it is from hardware. Therefore, check out the methods which are listed below to try fixing the issue.
Restart Your Camera and iPhone
The first thing that you have to do is to restart your Insta360 camera and as well as the device to which you are trying to connect. Sometimes this type of issue can occur due to problems in the startup files. For fixing it, you can try restarting your device. This step is very useful if you are facing any type of minor issue.
Turn on and off Flight Mode
Many users have claimed that the problem that they were facing was due to WiFi. You can fix it easily by turning on and off the flight mode. When you start the flight mode then it will turn off all the connecting features of the device. When you turn off the flight mode then it will again start the connecting features of the device. In this scenario, the drivers and the component of the device will be started again which will help in fixing the issue. Therefore, turn on and off flight mode on your iPhone to try to resolve this issue.
Check Connecting Range
We will suggest that you should check whether you are in the range of connecting the camera or not. The company has mentioned that if you are in a place where there is no interference from other objects or devices, then you can connect the camera with a maximum of 10 meters of range. Therefore, we will suggest that you should try getting to a place where there are no such objects which can disrupt in connection of the device, and then try to connect through the WiFi. You can try connecting the device with Bluetooth too.
Check Indicator Light
When you turn on your camera then make sure to check the indicator light of the camera. If it is steady green then it means your camera is working properly. As you have seen the steady green light and are still not able to connect to the device, then it might be due to the outdated software of the camera. You can check for updates by following the steps which are given below.
- Go to Settings of the camera.
- Now. select the About option from the settings.
- Click on the Update button to check for the updates.
- If there is an update available, then update to the new one, and check again whether the issue has been resolved or not.
Use Fix Firmware Feature
The Insta360 camera comes with a special function that you can use to upgrade the firmware. We will suggest that you should use the Fix Firmware function of the camera to try resolving this issue by upgrading to the updated firmware.
Contact Customer Support
If the issue has not been resolved then you can connect with customer support to know how to fix it. You can visit the service center and tell them about the issue. They will analyze it and will help you in fixing it.
Conclusion
This was all for this guide. We hope this guide might have helped you. In case, if you have fixed the same issue through any other methods then share it with us in the comment section below.