Fix: Insta360 Go 2 connection issue

Insta360 Go 2 is the world’s smallest action camera device that’s waterproof, rugged, and easy to carry anywhere. It has stunning 360-degree video recording, stabilization, auto-editing feature, hyper-lapse mode, slow motion, Wi-Fi preview, and more. However, some users are experiencing Insta360 Go 2 connection issue while connecting to mobile devices. If you’re also facing the same problem, you can follow this guide.

According to multiple reports on the Insta360 subreddit, several Insta360 Go 2 users are facing connectivity issues while connecting to iPhone or iPad devices. They’ve also tried via Bluetooth and Wi-Fi but the camera app doesn’t show up sometimes or even clicking on it doesn’t work. Some affected users have also mentioned that they’ve tried deleting and reinstalling the app, but nothing worked.

Fix: Insta360 Go 2 connection issue

Luckily, there are a couple of possible solutions mentioned on several forums and we’ve managed to provide them below. So, without wasting any more time, let’s jump into it.

1. Take Off the Camera Lens Sticker

It’s one of the most common mistakes by the Insta360 Go 2 users not to pulling out the sticker from the back camera because it barely visible and users can’t even tell whether the sticker is there or not.

So, carefully remove the sticker from the back camera and a red LED will lit up immediately. Now, you’ll be able to connect your Insta360 Go 2 action camera with Wi-Fi.

2. Device Can’t Detect the Camera

If the Insta360 Go 2’s Wi-Fi signal can’t be found in your phone’s settings, then make sure to take out the camera from its charging case, and then long-press the button of the camera as well as the charge case mode button for around 7 seconds. This will restart the camera and now you can try checking whether it’s detected by the mobile device or not.