But keep in mind to check your internet connection status before going to any conclusion. So, without wasting any more time, let’s jump into it.
1. Log out and Log back in
Well, though it sounds like a silly thing to fix any issue by simply logging out and logging back into your account/profile, this is one of the most common ways to resolve any temporary glitch from any website or online service. To do this on your web player:
- First of all, click on your profile icon at the bottom of the menu (left side).
- Select LOG OUT.
- Additionally, you can click on SIGN OUT EVERYWHERE if you’ve signed into your Spotify account on multiple devices.
- Once you’re completely logged out, press Ctrl/Fn + F5 keys to refresh the Spotify web player.
- Finally, go to the Spotify Account Login Page and log into your profile.
- Enjoy!
If this trick doesn’t help you out, follow another method below.
2. Run Spotify Web Player in Incognito Mode
Make sure to run your Spotify Web Player on your browser using the Incognito or Private mode. The Incognito mode helps you to run websites without using cache or cookies or extensions. Sometimes the browser cache or extensions can cause multiple issues with the web player or steaming. Here we’ve shared the ways to use Incognito on Google Chrome.
- Make sure to right-click on the Google Chrome icon from the taskbar. [You can also simply open the Chrome browser)
- Click on the New incognito window or just press Ctrl + Shift + N keys to open it.
- Once the Incognito window opened, visit the Spotify Web Player.
- Sign in to your account and try playing songs.
Now, if the Spotify web player works like a charm and you’re not getting any issue with the music playback then it’s possible that the browser cache or any extensions are causing this problem to you. In that case, you can follow the next methods.
3. Clear Browser Cache or Cookies
Here we’ve provided the steps to clear cache or cookies from Chrome. If you’re using any other browser, the process would be almost the same.
- Open the Google Chrome browser > Click on the Menu (three vertical dots icon) from the top-right corner.
- Hover your mouse cursor over the More tools field to expand the drop-down list.
- Select Clear browsing data.
- Now, under the Basic tab, select the Time range according to your preference.
- Click on the checkbox of Browsing history, Cookies and other site data, Cached images and files to select them.
- Finally, click on Clear data.
- Once done, restart your Chrome browser and open the Spotify web player.
- Sign in to your profile and check for the issue.
4. Disable Browser Extensions
Chrome browser users always prefer plenty of extensions to get the job done easily. But sometimes any third-party extensions can cause issues with the online streaming or content playback and Spotify web player not working issue can be one of them. So, just try to disable all extensions from your Chrome and check whether your problem has been fixed or not. To do that:
- Open Chrome browser > Click on the Menu (three vertical dots icon) from the top-right corner.
- Next, hover the mouse cursor over the More tools field to expand the drop-down list.
- Click on Extensions > Disable all the extensions individually by turning off the toggles.
- Once done, close the browser and relaunch it to check for the problem.
5. Select a proper Spotify Device
This is one of the most common ways to fix the Spotify web player not running issue because it can select another device or browser instead of your current one. Affected users don’t think about it that much and don’t check it too. To do this:
- Make sure you’re on the Spotify web player interface and logged in to your profile.
- Now, click on the Devices icon from the bottom right corner of the interface.
- It should be selected to ‘This Web Browser’ for Spotify Connect or Listening On. If not, click on it to select.
6. Update Browser
It seems that your Chrome browser becomes outdated for a while and somehow the web player isn’t running well. Therefore, it’s always recommended to update your Chrome browser to its latest version manually. To do this:
- Open the Google Chrome > Click on the Menu (three vertical dots icon) from the top-right corner.
- Then go to Settings > Click on About Chrome from the left pane.
- The Chrome system will automatically check for available updates. If available, it’ll automatically download and install the update.
- Finally, reboot your Chrome browser and run the Spotify web player.
If in case, you’re using any other web browser then the process would be the same.
7. Close Background Tasks
Still, if the particular problem is bothering you a lot, try forcefully closing all the unnecessary background running tasks from your system. You have to:
- Close Google Chrome first.
- Go to the Task Manager by pressing the Ctrl+Shift+Esc shortcut keys.
- Go to the Processes tab and search for Chrome tasks first.
- Click on it to select and choose End Task.
- Do the same steps for all the unnecessary third-party programs or tasks individually.
- Finally, restart your computer and check for the Spotify Web Player Not Working issue again.
If you’re using Windows 10 with the ‘N’ version on your computer then it might be possible that the Windows Media Feature Pack isn’t installed in it. So, you should install the Windows Media Feature Pack for your ‘N’ version of Windows 10 to be able to use the Spotify web player.
You will have to download the feature pack from this link. Once done, you’ll have to install the feature pack on your PC/Laptop > Restart your web browser and check running the Spotify web player whether it’s working for you or not.
9. Enable ‘Playback of Protected Content’
If in case, you’re getting any error notice something related to ‘Playback of Protected Content is not enabled’ then the fix will be very easy for you.
- Just go to the chrome://settings/content from your Chrome address bar.
- Scroll down to the ‘Protected content’ option.
- Now, turn on the toggle for the ‘Allow site to play protected content (recommended)’ option.
- You can also turn on the ‘Allow identifiers for protected content (computer restart may be required)’.
- Finally, restart your Chrome browser > Visit the Spotify web player and check for the issue again.
10. Flush DNS on Windows
Sometimes a corrupted DNS cache on your Windows system can also trigger several issues with online gaming, streaming, music playback, downloads, etc. By flushing the DNS, you’ll be able to run the online content streaming or client properly.
- First, right-click on the Start Menu (Windows icon) to open up the Quick Start Menu.
- Now, click on Command Prompt (Admin) > If prompted by UAC (User Account Control), just click on Yes to proceed with the admin privileges.
- Once the Command Prompt window opened, copy & paste the following command, and hit Enter to execute:
ipconfig /flushdns
- It’ll easily flush or clear the stored DNS cache from your Windows 10 system and you’ll see a message ‘Successfully flushed the DNS Resolver Cache’.
- Finally, close the Command Prompt window > Reboot your computer and check for the Spotify Web Player Not Working issue.
11. Use a Spotify Desktop App
However, if none of the methods or tricks worked for you, try using a Spotify Desktop App on your PC/Laptop to run the same content directly from the client. That means you don’t have to open the web browser for playing Spotify music on your computer. You can download the Spotify Desktop App here and install it.
That’s it, guys. We hope you’ve found this guide pretty helpful. For further queries, you can comment below.
