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Clear Cache and Clear Data for Google Map and App using GPS
Often times, the cache and data files for your Google Maps might have been damaged. This could lead to GPS problem on Galaxy A8 Plus or Galaxy A8 and it may start misbehaving. To fix GPS problem on Galaxy A8 Plus or Galaxy A8, you will need to delete both the cache file and the data for your Google Maps and see if the problems have been fixed. Note that, all data stored will be erased during this data clearing process. Locate the Application Manager in the Settings menu of the device, tap on the map and then tap on clear data after you must have a tap on the clear cache. After doing this, go to app manager in your Settings menu, locate the apps using location service and clear the cache of those given apps. Once you have cleared all these, restart the device and check your GPS again. The problem on Galaxy A8 you were facing should have been solved.
Safe Mode
Majority of apps make use of the GPS in your device. When these apps get corrupted with files, it may tend to also affect the devices GPS as well. Safe Mode allows your device run without any third party apps, thus helping you to locate the apps that are corrupted. To boot into safe mode, kindly switch off the smartphone device by pressing the “Power” key. When your device is switched off, press and hold your “Power” key for a few seconds until the Samsung logo appears on the screen. Then press and hold the “Volume Down” key after leaving the “Power” key. Now hold the “Volume Down” key until the Samsung Galaxy A8 or Galaxy A8 plus device is fully booted into the safe mode. If your device works smoothly in this safe mode, simply uninstall the recently installed app(s) that you believe might be the cause. Then restart your phone normally and check if GPS is now functioning properly.
Wipe Cache Partition
Every devices cache partition contains files which can be a problem with the GPS when they become corrupted. It could even affect other apps on your device. If you encounter any GPS problem, then you would need to clear the cache partition so that your device gets to build fresh cache files. This cache files can be wiped when your device is switched off and switched back on into the Recovery Mode. Once this is wiped, restart the device and see if it has fix GPS problem on Galaxy A8 Plus or Galaxy A8.
Restore Factory Settings
This reset setting removes every data and all third party apps from your phone. It is therefore advised to back up all important files before you proceed to reset your device to factory settings. This function is located in the Backup and Reset menu of the device’s setting. Then tap on Factory Reset. This will reset the device. You could click on the option Backup and Reset if you want to back up your data before resetting the device. Once the process of reset complete, check to see if your device GPS works. If the GPS problem on Galaxy A8 and A8 plus are rectified then you can restore all the backed up data to your device.
However, if the GPS problem on Galaxy A8 or Galaxy A8 plus persists, you’ll need to take your smartphone to the nearest Samsung Service Centre or any Service Centre. The device will be checked for any physical issues with the GPS antenna of the phone. If your phone is under warranty, the service agent could be able to replace it if the antenna is causing a problem.