The newly launched Genshin Impact from miHoYo is a free-to-play game under the action role-playing genre. It offers a fantasy-based open-world environment & action-based battle system. But it seems multiple players are affected by the Genshin Impact White Screen issue at Launch on PC. Are you also one of them? If yes, then you’re in the right place.
Here we’ve shared a couple of workarounds that should work for you in most cases. According to several unfortunate players, the white screen issue appears randomly whenever they’re trying to launch the game, and it doesn’t progress at all from that position. However, luckily there is a fix available for PC users that you can find below.
However, you should also check whether your PC configuration is capable enough to run the game properly. Sometimes an outdated PC configuration can also cause issues.
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Minimum System Requirements:
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 (64bit versions only)
- CPU: Intel Core i5 or equivalent
- RAM: 8 GB
- Video Card: NVIDIA GeForce GT 1030 and higher
- DirectX: Version 11
- Storage: 30 GB of available space
Recommended System Requirements:
- Operating System: Windows 7 SP1, Windows 8, Windows 8.1, Windows 10 (64bit versions only)
- CPU: Intel Core i7 (equivalent) or higher
- RAM: 16 GB
- Video Card: NVIDIA GeForce GTX 1060 6 GB and higher
- DirectX: Version 11
- Storage: 30 GB of available space
How to Fix Genshin Impact White Screen at Launch on PC
It’s also worth mentioning that the particular white screen issue on the PC mostly appears due to the DirectX-related problem.
- First, head to the official Microsoft website to download the DirectX End-User Runtime Web Installer on your PC.
- Next, open up the DXSETUP in the directory the game is already installed.
- Check whether the DXSETUP file is present there or not.
- If present, double-click on the DXSETUP.exe file and install the DirectX properly.
- Once done, restart your computer and relaunch the Genshin Impact game to check for the white screen issue.
We assume you won’t find the white screen problem anymore on your PC while launching the Genshin Impact. For further queries, you can comment below.