Fix: Gears 5 Error GW500 and GW504

Gears 5 is one of the well-known first-person shooter video games that has been developed by The Coalition and published by Xbox Game Studios. The game is available for Xbox and Windows platforms. Though the game offers a great experience to the players, it has some flaws that plenty of Gears 5 players are experiencing Error GW500 and GW504 on the Windows system. Now, the affected players are unable to understand what is the reason behind this issue or what kind of error is this. It’s just because the particular error doesn’t mention anything specific.

So, if you’re also encountering the issue then make sure to check out this troubleshooting guide to fix it. However, according to the Gears 5 techtest section, the GW500 error code means your graphics card in your Windows device does not meet the minimum requirements. Alternatively, it can also possible that your graphics card doesn’t support DirectX 12 (Feature Level 11). While GW504 error means your graphics card isn’t supported with the Gears 5 minimum specs. Luckily, Gears 5 website also mentioned the possible workaround that should help you out.

Fix: Gears 5 Error GW500 and GW504

Now, without wasting any more time, let’s jump into it.

1. Upgrade GPU Card

As we’ve already mentioned that you’ll need to upgrade your GPU card on your Windows PC to run the Gears 5 game properly without the particular error codes. To recall, the Gears 5 game requires at least any of the following graphics cards on your PC:

• AMD Radeon RX 570
• AMD Radeon RX 5700
• NVIDIA GeForce GTX 970
• NVIDIA GeForce GTX 1660 Ti

These are the minimum system requirements for the Gears 5 game if we talk about the graphics card only. However, you can continue using your existing graphics card to play Gears 5 but the performance may not be optimal for sure. It also includes lags, stutters, black screen, white screen, crashes, stuck in the loading screen, slower response rate, low FPS count, etc.

So, if in case, you’re not interested to upgrade your GPU, make sure to lower the video resolution and some of the in-game graphics settings for better frames per second ratio. There is nothing to do extra at your end. However, if the problem persists, try contacting Gears 5 support team for further assistance.