Both the Fitbit Versa 4 and your smartphone must have Bluetooth turned on in order to establish a Bluetooth connection. Fitbit Versa 4 users can tell whether the blue highlight on the Bluetooth icon turns on Bluetooth. In the Bluetooth settings of the smartphone, make sure that Bluetooth is turned on and that the Fitbit Versa 4 is shown as a paired device.
It may help to restart the Fitbit Versa 4 and the smartphone if the Bluetooth connection is established, but the watch is still not receiving notifications or not working properly. It can sometimes be helpful to restart the devices if a Bluetooth connection issue occurs.
Fix 2: Check the Notification Settings
It is important to check the notification settings if your Fitbit Versa 4 is not receiving notifications or is not working properly. Depending on the notification settings, Fitbit Versa 4 watches can display various notifications. If your notification settings are configured correctly, you can help ensure that you receive and are able to access the notifications that you want.
This is how you can check your Fitbit Versa 4’s notification settings:
- From the top of the Fitbit Versa 4 screen, swipe down to access Settings.
- Click Notifications.
- It is important to verify that notifications are enabled and that notifications are selected for the desired apps.
Go to the Notifications menu in the Settings menu of the smartphone. Fitbit’s app should be allowed to receive notifications from the apps you select.
Fix 3: Restart the Fitbit Versa 4
When Fitbit Versa 4 does not receive notifications or does not work properly, restarting the watch can solve the problem. You can resolve any issues caused by software glitches when you restart the Fitbit Versa 4 because it clears its memory and reloads all its components.
Here’s how to restart the Fitbit Versa 4:
- In about 10-15 seconds, press and hold the left button and the bottom right button simultaneously. It will vibrate as it reboots and turn off the screen.
- Once you see the Fitbit logo on your screen, release the buttons. After restarting, the watch will reload its software.
- It may take a few seconds for the watch to restart fully. Upon seeing the clock face on the screen, you will know that the watch has completely rebooted.
If you are still unable to receive notifications or it isn’t working properly after restarting the Fitbit Versa 4, try restarting it again. You may need to restart your smartphone and make sure the Fitbit app is up-to-date if the issue persists.
You won’t lose any data or settings by restarting the Fitbit Versa 4. However, if the problem persists, you may need to consider resetting the watch to factory settings, which will remove all data and settings. When you are faced with a factory reset, you should only do so once your data has been backed up.
Fix 4: Update the Fitbit App and Firmware
In order for the Fitbit Versa 4 to work properly, it’s essential to keep the Fitbit app and firmware updated. In Fitbit watches, the app communicates with the smartphone via the watch, and the firmware runs on the watch. Making sure the Fitbit Versa 4’s firmware and app are up-to-date will help ensure that it functions as expected and receives notifications.
Follow these steps to update the Fitbit app and firmware:
Update the Fitbit App:
- Go to your smartphone’s app store and search for Fitbit.
- In the Fitbit app, an “Update” button will appear if an update is available.
- Click the “Update” button to download and install the latest version.
Update the Firmware on the Fitbit Versa 4:
- You can access your Fitbit profile picture by tapping on the top left corner of your Fitbit app.
- Choose the Fitbit Versa 4 from the list.
- Tap the “Update” button next to the firmware version to check for and download updates.
- You will need to follow the instructions on the screen to update the firmware on your Fitbit Versa 4.
Fix 5: Factory Reset the Fitbit Versa 4
In order to install the latest Fitbit Versa 4 firmware, it is necessary to perform a factory reset on the watch. Factory resets should only be performed after several attempts to resolve problems have failed, including restarting the watch, updating the app, and checking Bluetooth settings. It will wipe all data and settings from the watch, restoring it to its original state. After ensuring that any important data has been backed up, a factory reset should be performed.
Here’s how to reset a Fitbit Versa 4:
- You can access the Settings menu on your watch by swiping it down from the top of the screen.
- Tap “About” at the bottom of the page.
- You can reset your device by scrolling down and tapping “Factory Reset.”
- To complete the factory reset, follow the on-screen instructions.
Fitbit Versa 4 will restart once the factory reset is complete and will get back to its original factory settings after restarting. It will require you to re-sync the Fitbit app with your phone and set up the watch as if it were a new device. When you have many items to sync, like activity history, sleep data, and custom settings, it can take a while.
So, that’s how to fix the Fitbit Versa 4 not receiving notifications or not working. We hope that this guide has helped you. But, suppose in case you need more info, comment below and let us know.
I followed all of the instructions and with no avail no text notification were received. I’m at a loss. I bought this watch in May and had this exact issue. They had me send that watch back and sent me this one and still no text notification.