How to Fix Character AI App Not Working on Android?

Just like the ChatGPT or any other AI-trained language, the Character.ai service is also a neural language model chatbot application that’s fully integrated with Artificial Intelligence so that users can get better human-like text responses to their queries. It basically offers contextual conversation which seems good enough that has been developed by ex-employees of Google. Though the service is accessible to all, sometimes the Character.AI App Not Working on Android unexpectedly.

Now, if you’re also one of the victims to encounter such an issue then don’t worry. Here we’ve shared a couple of possible workarounds that should come in handy. It’s quite common for you to experience the Character.AI app either not loading or not responding or even keeps closing on your Android handset without any warning notice. So, are you also getting fed up due to this issue? If so, the chances are high that an outdated app, internet connectivity issues, cache data, browser conflicts, etc causing this.

1. Check the Character.AI Server Status

First of all, you should check out the Character.AI server status from this link to ensure there is no issue with the server operations or not. Sometimes server downtime or technical issues can trouble you a lot as a user of the service. You can also try checking another link to get to know whether there is an issue or not.

2. Check the Internet Connection

You can also try checking the internet connection at your end to ensure there is no issue with the network connectivity or data speed. Sometimes a slower internet connection or unstable network speed can trouble you a lot. It’s highly recommended to check if the networking device has some glitch or not. You can try performing the power cycle method on the Wi-Fi Router to cross-check if the problem has been fixed or not.

3. Clear the Cache and Data of Character.AI

If in case, you’re trying to use Character.AI on your Android device then try clearing the app cache data and the storage data from the settings menu of the game application to refresh glitches. Sometimes outdated or corrupted app cache data can also cause several issues whatsoever.

Go to the device Settings menu > Head over to Apps & Notifications.
Now, tap on See All Apps > Head over to Character.AI under the App Info section.
Tap on Character.AI to open the app info page > Tap on Storage & Cache.
Next, tap on Clear Cache > Once done, tap on Storage & Cache.
Then tap on Clear Storage.
Finally, launch the Character.AI, and check for the issue again.

4. Update the Character.AI App

You should check for the Character.AI app update on your Android device by following the steps below to ensure there is no issue with the outdated app version. An outdated application version can eventually occur the app to launch issues or glitches unexpectedly.

Open the Google Play Store app > Tap on the hamburger menu icon.
Next, tap on My Apps & Games.
Ensure to check if the Character.AI app update is showing or not.
If the update is available, select the Update button and wait for it to install.
Once done, make sure to open the Character.AI app, and check for the issue.
You can also restart your handset to refresh the system and app data.

5. Ensure to Allow Required Permissions

Sometimes problems with the lack of app permissions on the Android device might trouble you a lot with the application launching. It’s recommended to allow the required permissions of the Character.AI application manually by following the steps below.

Open the Settings menu on the device.
Go to the Apps & Notifications menu.
Head over to the Installed Apps section.
Tap on Character.AI > Select App info.
Tap on App Permissions > Select Allow which is necessary.

6. Reinstall the Character.AI App

Another thing you should do is reinstall the Character.AI application on your Android device manually by following the steps below to ensure there is no issue with the installed app files. Sometimes incorrect app installation or any kind of installation glitch can trouble you a lot.

Tap and hold the Character.AI app icon on the home screen of the device.
Now, tap on Uninstall. [You can also go to App Info and select Uninstall]
Once uninstalled completely, just reboot your mobile.
Go to the Google Play Store app > Search for Character.AI and tap on Install.
Finally, open the application, and log into the account to start using it again.

7. Try Using a VPN

The chances are high that somehow you’re using the VPN service on your networking device or gaming device. Though the VPN (Virtual Private Network) allows you to connect to the game servers depending on the region, sometimes the VPN connection might trigger several issues with the game server connectivity. Temporarily turn off VPN and then try launching or joining the game to check for the issue further.

8. Switch to a Different Web Browser

You can also try using another web browser on your Android device to cross-check if the problem has been fixed or not. The chances are high that your current web browser has some conflicts with the Character.AI application used.

9. Try Creating a New Character.AI Account

If everything else fails then make sure to try creating a new account in Character.AI service and sign into the newly created account to cross-check if the problem has been fixed or not.

Visit the Character.AI website on the web browser and then tap on Sign up / Log in.
Now, scroll down and hit Sign up.
Once you create a new account, log into it, and you’ll be good to go.

10. Update the System Software

As a last resort, you should check for the software update on your handset by following the steps below to avoid outdated software versions that can cause bugs or stability issues with the third-party apps.

Head over to the Settings menu on the device.
Go to the Software Update option.
Tap on Check for Updates.
If there is an update available then make sure to install the update.

That’s it, guys. We assume this guide was helpful to you. For additional queries, you can comment below.

How to Fix Character AI App Not Working on Android?