Fix 1: Restart Your Phone
Restarting your Android device is one of the easiest and most effective methods to solve unknown bugs and software conflicts. If the app keeps crashing on your phone after updating the Android 14 version, you should restart your device.
When you restart a device, the system will automatically shut down the running apps and processes and, after that, reload the Android operating system. However, this method also clears the phone’s memory and cache data, which generally solves several issues, including crashing apps on Android devices. Here’s how to restart or reboot your Android smartphones:
- Press and hold the Power button, usually located on the right side of the device. Ensure to hold the button until the power menu appears.
- Once the power menu appears, you should see options such as Power off, Restart/Reboot.
- Tap on the Restart/Reboot option, and your device will automatically shut down.
- This may take a moment and then turn back on, so be patient.
If your device is unresponsive or frozen due to the app crash and you cannot access the Restart menu, you should force restart your device. To do this, hold the power and volume down keys together for about 10 seconds until or unless the device vibrates or the logo appears on the screen.
Afterward, check if the issue has been resolved by opening the problematic app on your handset. If the issue persists, follow the next troubleshooting methods.
Fix 2: Force Stop the App
Another most powerful and effective step is to force-stop the problematic app on your device. Typically, all Android devices have a built-in “Force Stop” feature that allows the user to stop a specific app that is currently running in the background.
Therefore, when you force-stop a specific app on your device, the app automatically closes, and the background process is stopped. If you cannot access the app on your device, force stop the problematic app, and then you should be able to access the app again without any hassle.
To force stop an app on an Android phone, follow the steps below:
- Open the Settings app on your device.
- Navigate to Apps or Apps & Management, depending on your device and Android version.
- Tap on See All Apps.
- Find the app you want to force stop and select it.
- On the app info screen, you should see an option that says Force Stop at the top. Tap on it and confirm to proceed.
Once you’re done with this, head over to the home screen and open the problematic app on your device to check if the problem has been resolved. If the issue persists, try the next solution.
Note: Force stopping an app on the device doesn’t delete the phone data or settings. You can continue to use the app as usual after attempting this method on your phone.
Fix 3: Check Your Internet Connection
Most applications and services require a stable internet connection to function in a proper way. If the application or any service keeps crashing on the Android 14 device, it is necessary to check your internet. Make sure you have an active and stable internet connection on your smartphone in order to access certain applications or programs.
Additionally, you can test your internet on your smartphone to find out whether there’s a problem with the internet connection or not. Mostly, the app keeps crashing due to unstable internet, a bad experience for the users. However, the easiest way to check the speed test is by using a website on the device. To test internet speed, head over to https://www.speedtest.net/ to verify your internet connection status.
In case the network connection is unstable then you should change the network type on your smartphone. For instance, if you’re using 4G service on the device, then try 5G service instead of 4G because the 5G is faster than the lower services. Alternatively, you can connect your device to a Wi-Fi network and then try checking if the issue has been fixed by opening the problematic app.
Fix 4: Clear App Cache Data
You can also try to clear app cache data on your Android 14 device to resolve the app not working or crashing issue. Typically, the app cache is a temporary storage on your smartphone that contains various data and files such as images, videos, documents, and other data. This needs access to make the app load faster.
Almost all the apps use the cache to load the app faster and run smoother. However, sometimes if there’s an issue with the cache memory then it may cause several issues with the app to stop working or crash. If the app keeps crashing on your Android 14 device, try clearing the cache data.
Keep in mind that clearing the app cache will not erase any personal data on your device such as login credentials, settings, app-related documents, etc. However, It’s worth giving a try because it only deletes temporary files and data of the specific app that has been stored in the cache.
To clear the cache and data on an Android 14 device, follow the steps below:
- Open the Settings app on your device.
- Navigate to Apps or Apps & Management, depending on your device and Android version.
- Tap on See All Apps.
- Find the app you want to clear the cache on your device.
- On the app’s info screen, tap on the Storage and cache option. Depending on the device, the option will be different on each device.
- Tap on the Clear cache option and confirm it by tapping on OK.
- Next, tap on the Clear Storage and confirm it by tapping on OK.
Once you have cleared the cache data of the problematic app on your device, close the settings and open the problematic app and then check if the issue has been resolved. If the issue persists, you should try the next solution.
Fix 5: Check App Permission
If the applications are crashing while using them, then allow the app permissions from the App Info page to resolve the problem. Every app requires a specific permission to function properly on the device. Without accepting the app permissions, you may experience minor issues with the app due to denied permission. Here’s how to check the app permission:
- Open the Settings app on your device.
- Navigate to Apps or Apps & Management, depending on your device and Android version.
- Tap on See All Apps.
- Find the app you want to allow the permission of the specific app.
- Next, tap on the Permission and allow all the permission.
Once you have allowed the permission of your problematic app, close the settings and open the problematic app to check if the issue has been resolved.
Fix 6: Free Up Storage Space
There might be the chance that your phone storage becomes low on space, which can cause several issues with the applications or games that have been currently installed on the Android 14 device. Therefore, if your device has not enough storage space, you may experience such issues with the app.
Make sure to check whether your Android 14 smartphone has enough storage space. Ensure to delete unused or unnecessary files or applications to increase the system storage space. Here’s how you can check for the storage space on your device:
- Open the Settings app on your device.
- Tap on About Phone.
- Tap on the Storage option.
- Here, you can check the Total Storage Space and Available Storage Space of the device.
- If there’s no free storage space on the device to install or operate the app normally, then uninstall or delete unnecessary apps or files to fix the problem.
Note: Depending on the device you have, the settings might be different to each other. Usually, you will find the storage options in the settings > About phone menu. Alternatively, head over to file manager and delete the unnecessary files.
Fix 7: Check for Software Update
Sometimes, an outdated version can cause several issues with the application on your device. However, if the app is crashing on your device after updating to the latest Android 14 version, you should check for other updates which generally appear like security patches.
In case the update is not available, ensure to have some patience till the new update is released. Afterwards, try updating the device and you will get back to use the app again on the Android 14 device. Therefore, it’s essential to check for software updates whether it is available or not. Here’s how:
- Open the Settings app on your device.
- Scroll down and tap on About Phone. Depending on the device you have, the settings might be different to each other.
- Navigate to the Software Update and check for available updates.
- Download and install the update if available on the screen.
- Once the update is finished, restart your device to apply changes.
- It may take some time to boot up, so have some patience.
Fix 8: Update the Problematic App
You also have to check for the update of the problematic app on the Android 14 device. It is possible that an outdated app version might be the reason behind the issue that prevents you from using the app properly. In that case, you must check for the update of the problematic app on your smartphone.
Updating the app to the latest version can fix several issues and glitches, which you can easily get back to using the app again. Simply, head over to Google Play Store and tap on your profile icon at the top right corner. Next, tap on Manage apps and device > Updates available. Here, look for the problematic app and select it. Tap on the Update button if the update is available. Once the update is finished, check if the issue has been fixed by launching the app.
Fix 9: Reinstall the Problematic App
If you have updated the app on the Android 14 device and it fails to work, you should uninstall and reinstall the problematic app on your handset. By attempting this way, you surely solve the problem and be able to access the app again on your phone. To uninstall the app, go back to the home screen and look for the problematic app. Then, press and hold the icon for a second and select the Uninstall button.
Once you have successfully removed the app from your handset, then install it on your phone. Navigate to Google Play Store and type the app you want to install and then download it by tapping on Install button. Afterwards, check if the issue has been resolved on the device.
Last but not least, if none of the solutions helps you in fixing the problem, you should perform a factory reset on your device. It’s one of the most powerful methods that works most of the time. By restarting the device, you can easily get back to using the problematic app again on your handset.
Resetting the device will entirely delete all the data including photos, videos, installed applications, documents and other systems files. Make sure to take a complete backup before proceeding to this method. Once you’re ready with backup, follow the steps below to factory reset on your Android 14 handset.
- Open the Settings app on your device.
- Scroll down and tap on System.
- Next, tap on the Reset options.
- Then, choose Erase all data (factory reset).
- Tap on the Erase all data at the right bottom to confirm the process.
- Ensure to enter a password to start the process.
Now your device will automatically start the reset process. It may take some time, so have some patience until the device boots up. Once the screen is turned on, ensure to set up your device by following the screen instructions. Afterwards, check if the issue has been resolved by installing it on your device.
Final Words
The latest Android 14 version comes with several improvements and features. But it is also loaded with a few software issues and bugs too. But it could be irritating when the apps keep crashing or encountering such issues after updating to the latest Android 14 version. Above we have listed the effective solutions that you can take to troubleshoot on your own.
Make sure to pay attention to each and every solution till the end and you should be able to resolve the problem back. We hope that this guide helps you in fixing the issue on your device. Let us know which of the above solutions works for you. If you have any queries or doubts, please let us know in the comments section.
