Fix: Apple Watch Ultra Not Receiving Calls

The Apple Watch Ultra is a powerful and sophisticated smartwatch, but unfortunately, it can experience some problems that prevent it from receiving calls. Most Apple users faced this issue and reported on several platforms to solve the issue. These can be incredibly frustrating, but thankfully some steps can be taken to fix the issue.

In this article, we’ll provide tips on resolving this issue so that your Apple Watch Ultra can receive calls once again. We’ll cover troubleshooting steps and as well as providing advice on how to proceed if the problem persists. With these tips, you’ll be able to get your Apple Watch Ultra back in working order in no time.

Why is My Apple Watch Ultra Not Receiving Calls?

There are several reasons your Apple Watch Ultra is not receiving calls. The major common cause of this issue is an incorrect configuration of the cellular settings and Bluetooth pairing or connection issues. It could also be due to an issue with the network connection or a lack of cellular coverage.

Fix Apple Watch Ultra Not Receiving Calls

Apple Watch Ultra has many additional features which allow users to connect with more users. The Apple Watch needs to connect via Bluetooth to try various features, and users can access calls, notifications, text messages, and more. Through the Bluetooth connection, the users are able to receive incoming calls. However, most users facing the Apple Watch Ultra are not receiving calls, which is frustrating.

On each update, Apple tries to shorten this problem, but still, the Apple Watch can’t answer a call after receiving the call from a green button on the Apple watch screen. You can troubleshoot this issue by following some methods mentioned below.

Fix 1: Make Sure Apple Watch is Connected to iPhone

It is important to ensure that your Apple Watch is connected to your iPhone to fix any issues with the Apple Watch Ultra not receiving calls. However, you can check whether your Watch is connected to the phone or not from the control center. Swipe up on your Apple Watch to see if the device is connected. You will see the green iPhone at the top of the screen, which means your iPhone is paired with the Apple Watch.

If the Watch is not connected, you can pair your Watch by following some steps:

Open the Watch application on your iPhone and make sure that the Apple Watch is listed under your devices. If not, tap the “Add a Device” option, and select your Apple Watch from the list of available devices.
Once your Apple Watch is connected to your iPhone, you should be able to receive calls on your Apple Watch Ultra.

Fix 2: Disable DND Mode & Theater Mode

The Apple Watch Ultra is a great device for keeping connected while on the go. However, if you’re having difficulty receiving calls, there are some easy methods you can take to try and solve the issue. One of the first things to check is that you have disabled Do Not Disturb (DND) and Theater Mode on your Apple Watch Ultra.

Disabling these modes can help ensure that you receive calls to your Apple Watch Ultra. Also, ensure the Airplane mode is turned off on your Apple Watch Ultra. To disable the DND Mode & Theater Mode, follow these steps:

Swipe up from the bottom to the top of the screen to open the notification center on the Apple Watch.
Here you will see the DND Mode. Make sure the DND Mode is turned off. If the DND Mode is enabled, turn it off by pressing the Half-moon icon.
Also, turn off the Theater Mode from the control center.
In the control center, you will see the Face mask icon. Simply tap on it to turn off the Theater Mode.

Fix 3: Restart Your Apple Watch & iPhone.

The other way to solve the issue is to perform a restart on your Apple Watch Ultra and iPhone device. Restarting your Apple Watch Ultra and iPhone can help reset the device, clear out any temporary files, and refresh the system to work more effectively. However, if you are facing the Apple Watch Ultra not receiving calls, you can try to restart your Watch and iPhone device to fix the issue. To restart your Apple Watch Ultra, follow these steps:

Press and hold the side button (crown) of the Apple watch until the power off slider appears.
Now slide the power off the option to power off the Watch.

Press the side button again on the Watch to power on the device.

To restart your iPhone device, follow these steps:

Press and hold the side button of the iPhone device until the power off slider appears.
Now slide the power off the option to power off the device.
Press the side button again on the iPhone to power it on.
Connect the Apple Watch Ultra to the iPhone and try to check if the issue is resolved.

Fix 4: Remove the Water Lock from Apple Watch

The water lock on the Apple Watch Ultra prevents access to the input controls and closes all the complete outputs like the Speaker grill. So, receiving calls on an Apple Watch does not work properly while the water lock is turned on for your Apple Watch.

To turn off the Water lock on your Apple Watch Ultra, Rotate the Apple Watch digital crown button in a clockwise direction and unlock it. Now, you can make and receive calls on the Apple Watch Ultra.

Fix 5: Unpair and Re-pair the Apple Watch

If your Apple Watch Ultra isn’t receiving calls, unpair it from your iPhone and then re-pair it. These will reset the connection between the two devices and could potentially fix the issue. If you’re experiencing issues with your Apple Watch not receiving calls, Unpair and re-pair the device is the best option. Here’s how to do it:

Start by backing up your Apple Watch to iCloud or iTunes. These will ensure that it will preserve your data, settings, and preferences during the process.
Next, open the Watch app on your iPhone and tap the “My Watch” tab.
Scroll down and tap on the “Apple Watch” button at the top of the screen.

Tap on the “Unpair Apple Watch” button.

To pair the Apple Watch Ultra with the iPhone device, follow these steps:

Open the Watch app on your iPhone and tap the “Pair New Watch” button.
Follow the on-screen instructions to pair your Apple Watch with your iPhone. These will include aligning the Watch with the iPhone’s camera and entering a code displayed on the Watch.
Once the pairing process is complete, restore your Apple Watch from the backup you created earlier. These will restore your data, settings, and preferences to the device.

By following these steps, you should be able to fix the issue of your Apple Watch not receiving calls. If the problem persists, you may need to contact Apple support for further assistance.

Frequently Asked Questions

What causes the Apple Watch Ultra not to receive calls?

The cause of the issue can vary, but it is often due to a connectivity problem between the Apple Watch and iPhone or a problem with the phone’s cellular network.

Will a factory reset fix the problem?

A factory reset may resolve the issue if a software problem causes it. However, a factory reset may not be sufficient if the problem is related to connectivity or the phone’s cellular network.

Can I receive calls on my Apple Watch Ultra when connected to Wi-Fi instead of cellular?

No, the Apple Watch Ultra requires an active cellular connection to receive calls. It cannot receive calls when connected to Wi-Fi.

Does the issue affect all calls or just specific calls?

The issue can affect all calls or just certain calls, depending on the cause. All calls may be affected if the problem is related to connectivity or the phone’s cellular network. If the issue is specific to a certain contact or phone number, it may only affect calls from that contact or number.

Final Words

Hope this article will help to fix the Apple Watch Ultra not receiving calls. If you are experiencing issues with not receiving or making calls on your Apple Watch Ultra, a few potential methods are mentioned in this guide to fix the issue. If you have tried all the above methods and still the issue persists, it may be necessary to contact Apple Support for further assistance.