Fix: Airalo Not Working 2024 Update

Airalo is a well-known global eSIM marketplace that specializes in providing eSIM plans to travelers. The company has gained immense popularity among millions of users as a premier provider of eSIMs. These virtual SIM cards can be easily activated on any compatible device without the need for physical SIM cards, making them a convenient and dominant solution for mobile connectivity while abroad. Unfortunately, some users have experienced an issue with the Airalo app, which can be frustrating.

Based on reports from users, some are having trouble accessing the Airalo app as it either crashes upon launch or fails to work altogether. If you are experiencing issues with the Airalo app on your device, you’ve come to the right place. In this post, we’ll guide you through the best troubleshooting strategies to help you fix the Airalo not working problem. So, let’s get started without any further delay.

Reasons Why Airalo Not Working Anymore?

If you are one of the Airalo users and using an eSIM (embedded SIM) and unfortunately, you are unable to utilize Airalo on your smartphone, it could be caused by several reasons. Airalo is easily accessible on Android and iPhone devices and has millions of users. But, if we discuss the reasons, there are multiple ways to prevent Airalo from working properly.

There are several reasons why the Airalo is not working on your device. This includes server down problem, maintenance issue, outdated version, account issue or software issues and glitches. Also, it is possible that your device isn’t compatible with eSIM that causes the Airalo from working. But, worry not. You can easily troubleshoot the problem by following the solutions which are mentioned below. So, let’s have a look at the fixes to troubleshoot the problem.

Airalo Not Working Issue, How to Fix?

Airalo not working is a common issue faced by several reasons in recent days. As there are several users who use eSIM and access their eSIM with the Airalo app, which is known for the popular eSIM platform that allows users to connect with eSIM without the need of physical SIM card or worrying about it. So, if you are an Airalo user and encounter an issue with this, don’t need to worry. Here are some best troubleshooting ways to resolve Airalo not working issues on your smartphone.

Fix 1: Check Server Status

The first thing is for you to check the server status of the Airalo on your device. Sometimes, the server status is the main reason that prevents the Airalo from working properly on your smartphone. Therefore, it is recommended you to check whether there is an issue with the server or maintenance by visiting the DownDetector website. This website lets you know the issue with the server or maintenance and you can easily identify the server issues. However, if there is an issue with the server itself, then you should wait until the server issues get fixed again.

Fix 2: Close and Re-Open the App

If the server status is running and still you are unable to access Airalo on your smartphone, it is suggested you to close and re-open the app on your device. Simply, close the Airalo app completely and remove it from the recent task bar by swiping up from the bottom and swipe up the application to remove it. After that, re-launch the Airalo app on your device and try checking if the issue has been resolved.

Fix 3: Restart Your Device

The other most straightforward solution is to restart your smartphone if you are having an issue with the Airalo app. Sometimes, the software issues and glitches might be the reason for causing the issue. Therefore, make sure to restart your smartphone and you may be able to resolve the problem quickly. Here’s how you can restart your smartphone by following the steps below.

On Android Phone:

Press and hold the Power button & Volume Down simultaneously until you will see the “Reboot/Restart” option on the screen.
Tap on the “Reboot/Restart” option and your phone will automatically turn off.
Wait for a moment and your phone will turn back on.

On iPhone:

Press and hold the Power button & Volume Down button simultaneously until the red slider appears on the screen.
Now drag the slider from left to right to turn the device off.
Once your iPhone is turned off, press and hold the side button until you see the Apple logo on the screen and that’s it.

Once you have restarted your Android or iPhone device, try to check if the Airalo is working on your device. If the issue persists, move down to other solutions.

Fix 4: Check Your Internet Connection

A stable internet connection is required while trying to access Airalo on your smartphone. However, there may be a chance that you are not connected to a stable or strong internet connection when you’re launching the Airalo app on your device. Therefore, it is suggested that you connect your device with a stable and strong connection and try launching Airalo again to check the results.

Alternatively, try switching to a Wi-Fi network if there is no stable internet connection. You can also try restarting your router or modem to refresh the internet connection as it helps you to connect with a strong connection. Once you are connected with a strong connection, try opening the Airalo app again and check if the issue has been resolved.

Fix 5: Clear Airalo Cache Data (Android)

Clearing the cache data is the other most powerful solution to resolve Airalo not working issues as it clears the temporary caches on your device and fixes minor issues. To clear the Airalo cache data on your Android device, follow the steps below.

Head over to “Settings” on your device.
Tap the “Apps” or “Apps & Notification”.
Tap the “See All Apps” option.
From the list of applications, find the Airalo app and select it.
Tap the “Storage and cache” option and tap the Clear cache”.
Again, tap the “Clear Storage” option and re-launch the app to check if the issue has been resolved.

Fix 6: Force Stop Airalo App (Android)

You can also try to force stop the Airalo app on your device to check if it’s working for you. Sometimes, force stopping the app resolves the minor issues and glitches on your device. Therefore, it is recommended you force stop the app. Here’s how to do it.

Head over to the “Settings” on your device.
Tap the “Apps” or “Apps & Notification”.
Tap the “See All Apps” option.
From the list of applications, find the Airalo app and select it.
After that, tap the “Force Stop” and confirm it by pressing the “OK” option.
Now, re-launch the app on your device and try checking if the issue has been resolved.

Fix 7: Update Your Phone Software

Having an issue with other applications including Airalo? Well, it could be due to software issues and glitches which prevents the application from proper functioning. So, make sure to check whether you are running on the latest or not. As sometimes, running on the oldest version may cause several issues and bugs. Therefore, update your phone software to the latest version if available. By updating the phone software to the latest version, you may easily troubleshoot and resolve the problem.

Fix 8: Update Airalo App

An outdated Airalo version might be the reason for not working or functioning properly on your device. So, make sure to update your Airalo app to the latest version and try checking the results. Here’s how you can update your Airalo app on your device by following the steps below.

On Android Device:

Open Google Play Store on your device.
Tap on your profile icon at the top right corner of the screen.
Tap on “Manage apps and device” > “Update available”.
Find “Airalo app” from the list of applications and select it.
You will see the update option, if available.
Simply, tap the “Update” option and wait until it’s completely installed on your device.

On iPhone:

Open the App Store on your iPhone device.
Search for “Airalo” and select the app.
You will see the update option, if available.
Tap the “Update” option and wait until it’s completely installed on your device.

Once the Airalo app is updated to the latest version on your device, then launch the app and check if it’s working or not. If the issue persists, move down to other solutions.

Fix 9: Reinstall Airalo App

If updating the app doens’t help to resolve the problem on your device, then it is recommended you to uninstall and reinstall the app. By uninstalling and reinstalling the app, you may be able to resolve the problem easily. Simply uninstall the app and reinstall it from the Google Play Store or App Store. Once you have reinstalled the app, try opening the Airalo and check if the issue has been resolved.

Fix 10: Contact Support Team

If none of the above-mentioned solutions works for you to resolve Airalo not working issue on your device, it is recommended you contact the Airalo support team for further help. Afterwards, they will probably suggest you with their best troubleshooting methods and you will fix the issue easily. Make sure to provide the needed information to get the problem solved as soon as possible.

Final Words

Airalo not working issue is really annoying especially when you are eSIM users and trying to access it, but it won’t unfortunately. Fortunately, we have discussed some solutions for resolving the problem. It is important to follow each step carefully as one missed step can make the problem worse. We hope that you have found this article helpful for you. If you have any other questions, please let us know in the comments section below. Thanks for reading. Have a good day!