How to Fix Acer Swift 3 and 5 WiFi Issue

Solution 1: Check if it’s a Windows problem or a network card problem

First and foremost, you need to check if the issue is with Windows or with the network card on your laptop. Here is a step-by-step tutorial for determining whether Windows or your network card is to blame for the issue with your computer:

1. Press the Windows key + Q on your keyboard and type “cmd” in the search bar.
2. Choose the first option to launch the command prompt.
3. Type 127.1.1.1 in the command prompt and hit Enter.
4. If you get a reply message, your network card is working properly, and Windows is the problem.
5. If you don’t get a reply message, your network card most likely has a problem.

Solution 2: Check your Internet Connection

Apart from internal issues with the laptop itself, there can also be issues with your internet connection. Follow these simple steps to fix any external factors causing Wi-Fi issues on your Acer Swift 3 and 5:

1. Remove any radio-emitting appliances from close proximity to your router, including cordless phones and microwaves. Other than that, turn off all unused Bluetooth devices.
2. If the router is too far away, move closer to it or think about relocating the router to a more central spot in your house.
3. Check to see whether your router is having a problem. Make sure the configuration is right, and the firmware is current. See the router’s manual or get in touch with the manufacturer’s assistance if you’re unsure how to proceed.
4. Limit the number of devices connected. Try disconnecting some of the devices if there are too many of them using the same Wi-Fi network. This will enhance Wi-Fi performance and lessen network congestion.
5. Restart your router by disconnecting it from the power outlet and connecting it back again. This can help in resetting the connection and resolve any related problems.

Solution 3: Restart your Laptop

The next step to troubleshooting Wi-Fi issues on your Acer Swift 3 and 5 is to restart your laptop. Oftentimes, restarting the laptop helps resolve minor software bugs and glitches. Here’s how to restart your laptop:

1. Press the Windows key or click on the Start icon on your keyboard.
2. Click on the Power icon at the bottom right.
3. Click Restart.

Once your laptop restarts, try using the Wi-Fi again. Hopefully, the issue should be resolved.

Solution 4: Run the Built-in Troubleshooter

If you are still experiencing Wi-Fi issues with your Acer Swift 3 and 5, you can easily troubleshoot the problem by running the Internet troubleshooter built-in to Windows. Here’s how:

1. Press the Windows key + I on your keyboard simultaneously. This will open Settings.
2. Make sure you are in the System tab, then scroll down and click on Troubleshoot.
3. Click on the “Other troubleshooters” option.
4. Click on Run next to Internet Connections.
5. In the pop-up window, select Troubleshoot my connection to the Internet.
6. Wait for the troubleshooter to run and detect any issues with your Internet connection.
7. If the troubleshooter detects a problem, it will attempt to fix it automatically.
8. If no problems are detected, you can move on to the next solution.

Solution 5: Restore Advanced Settings

Your Acer Swift can also have Wi-Fi issues if your Internet Options’ advanced settings were accidentally changed or deleted. In this case, you can restore the advanced settings and fix the Wi-Fi issues. This fix will quickly restore your settings to their default values. Follow these instructions.

1. Press the Windows key + Q on your keyboard and type “Control Panel” in the search bar.
2. Choose the first option to launch the Control Panel.
3. From there, click on Network and Internet.
4. Then, click on “Internet Options.”
5. From the Internet Properties window, go to the Advanced tab.
6. Click on “Restore advanced settings” at the bottom of the window.
7. If there’s a “Reset” option below it, click on it. If not, click on “Apply” and then “OK.”

Once you have successfully restored the advanced settings, your Wi-Fi issue should be resolved. If the issue persists, move down to the next solution.

Solution 6: Make Sure the WLAN AutoConfig Service is Running

If you are still having issues with the Wi-Fi on your Acer Swift 3 and 5, ensure the WLAN AutoConfig service is active. You can experience difficulties connecting to Wi-Fi networks if this service isn’t active since it controls how wireless network connections are managed on your device.

You can take the following steps to see if the service is active:

1. Press the Windows key + R on your keyboard, type “services.msc” into the Run box and press Enter.
2. Look for the “WLAN AutoConfig” service. You can press W to find it faster.
3. Right-click on it and choose “Properties” if it isn’t running.
4. After that, click “Start” to launch the service.
5. Launching the WLAN AutoConfig service will ensure that your device can manage Wi-Fi connections.
6. After starting the service, try using Wi-Fi again, and the issue should be resolved.

Solution 7: Update your Wi-Fi Drivers

Outdated drivers can also cause Wi-Fi issues on your Acer Swift laptop. Drivers are essential to keep your Wi-Fi running smoothly. If your laptop has outdated drivers, you need to update them immediately. Follow the steps below to update the drivers:

Note: You need an active internet connection to update the Wi-Fi drivers on your laptop. You may use Ethernet or USB Tethering for internet access on your laptop. To use USB Tethering, connect your phone with a USB cable and select USB Tethering.

1. Press the Windows key + X on your keyboard simultaneously.
2. Click Device Manager. This will open the device manager window.
3. Click on the small arrow next to “Network Adapters” to expand the section.
4. Look for your wireless network adapter and right-click on it.
5. Click on “Update driver” and select “Search automatically for drivers.”

If the best drivers are already installed, you’re good to go! You can close the window. If the best drivers are not installed, you may need to uninstall the driver and reinstall it.

Here are the steps to uninstall your wireless network adapter driver:

1. Press the Windows key + X on your keyboard simultaneously.
2. Click Device Manager. This will open the device manager window.
3. Click on the small arrow next to “Network Adapters” to expand the section.
4. Look for your wireless network adapter and right-click on it.
5. Click on “Uninstall driver.”
6. Restart your laptop, and Windows will automatically install the missing drivers on your computer.

Solution 8: Make Sure the Wi-Fi is Enabled in Network Connections

Sometimes, the connection may be blocked accidentally. In this case, you need to make sure the Wi-Fi connection is enabled in network settings. Follow these steps:

1. Press the Windows key + Q on your keyboard and type “Control Panel” in the search bar.
2. Choose the first option to launch the Control Panel.
3. From there, click on Network and Internet.
4. Now, click on Network and Sharing Center.
5. Click on “Change adapter settings” from the side menu. This will open the Network Connections window.
6. Right-click on your Wi-Fi network and click Enable. If you don’t see the option, move down to the next step.

Solution 9: Flush DNS

If you can connect to Wi-Fi but can’t access the Internet, your IP or DNS might be causing the problem. You can fix this by clearing your IP addresses and DNS records and requesting a new IP address. Follow these steps to flush the DNS:

1. Press the Windows key + Q on your keyboard and type “cmd” in the search bar.
2. Right-click on the first search result (Command Prompt) and click on “Run as administrator.” This will open an elevated Command Prompt.
3. Now, enter the following command and press Enter. This will reset the Winsock Catalog to its default state.

netsh winsock reset

1. Then, enter the following command and press Enter. This resets the TCP/IP stack to its default state.

netsh int ip reset

1. Finally, enter the following commands to flush the DNS. Make sure you enter only one command at a time.

ipconfig /release

ipconfig /renew

ipconfig /flushdns

1. After completing the commands, reconnect your computer to Wi-Fi and try to browse the Internet. If the problem persists, try the next fix.

Solution 10: Update Windows

If you’re still facing Wi-Fi issues on your Acer Swift 3 or 5, the problem could be an outdated version of Windows. You can fix this easily by updating to the latest version of Windows.

To update Windows 11 and fix Wi-Fi issues on your Acer Swift 3 or 5, follow these steps:

1. Press the Windows key + I on your keyboard simultaneously. This will open Settings.
2. Click on Windows Update in the left tab.
3. Click on “Check for updates”.
4. If updates are available, click on “Download & install” to install the update.
5. Once the update is installed, restart your computer, and the Wi-Fi issue should be resolved.

If updating Windows doesn’t resolve the issue, the issue is likely with the update itself. Yes, updates can also cause issues. Move down to the next solution.

Solution 11: Uninstall Windows Updates

If you recently did a Windows update and now face Wi-Fi issues on your Acer Swift 3 and 5, then the update is likely the culprit here. While a future update should fix the issue, you can try uninstalling these updates for now. Here’s how to uninstall Windows updates:

1. Press the Windows key + I on your keyboard simultaneously. This will open Settings.
2. Click on Windows Update in the left tab and then select Update history.
3. Click on Uninstall updates.
4. Select the most recent update that could be causing the issue and click Uninstall.
5. Confirm the action by clicking Yes on the dialogue box that appears.
6. Restart your laptop once the update is uninstalled.

Once your laptop restarts, try reconnecting to the wireless network and surfing the Internet. If the Wi-Fi works fine now, the problem may have been caused by the update.

Final Words

If you’re experiencing Wi-Fi connectivity issues on your Acer Swift 3 or 5, there are several solutions you can try. Follow the steps outlined in this article, and you should be able to get your Wi-Fi working again in no time. If you still face any problems, let us know in the comments section below. We will try to reach out to you.