On Android:
- Press and hold the power button on your phone for at least 5-10 seconds or until the power off menu appears.
- Slide to restart or tap on Restart and wait for a few seconds for your device to restart.
- On the next startup, try launching the Facebook app again and check if the issue has been resolved.
On iOS:
- Press and hold the Side key and any of the Volume keys simultaneously. If you are using an iPhone with a Home button, simply long press the Side key.
- Drag the slider to power off your iPhone.
- Finally, press and hold the Side for a few seconds and your iPhonewill turn on.
Fix 2: Force Quit Facebook
If restarting the Facebook app didn’t solve the problem, you can attempt to resolve it by force quitting the Facebook app. This can help address any technical issues or glitches that might be causing the Marketplace error. Follow these steps:
On iOS & Android:
- Locate the Facebook app by swiping left or right.
- Swipe up on the Facebook app to force quit it.
- Wait for a few seconds, then relaunch the Facebook app.
- Check if the Marketplace now works as expected.
For Android users experiencing this issue, you can also force-stop the app completely. Here’s how:
- Open the Settings app on your Android phone/tablet.
- Scroll down and select either “Apps” or “Apps & notifications,” depending on your device.
- Find Facebook in the list of apps and tap on it.
- Tap on “Force Stop.”
- Check if the Marketplace now works as expected.
Fix 3: Log Out and Log In
Occasionally, there can be account-related issues with your Facebook account. This can cause a number of temporary issues including the Facebook Marketplace Error Performing Query issue. In this case, it is best to log out and log back in to fix the issue. Here are the steps you can follow to log out and log back in to Facebook:
- Launch Facebook on your smartphone.
- Tap on the Hamburger menu icon at the top.
- Scroll down until you see the “Log out” link, then tap it.
- Enter your login information and tap on “Log in.”
- Go to Marketplace and check to see if the “Error Performing Query” message goes away.
Fix 4: Update Facebook App
The Facebook app needs an update. There may be security issues and other bugs in older versions of the Facebook app. Moreover, an outdated version of the app can also lead to compatibility issues. So it is recommended that you always keep the Facebook app up to date. Here’s how to tell if you’re running the most recent version of the app:
On Android:
- Open the Google Play Store and tap on your profile icon.
- Then, select Manage apps & device.
- Tap on “See updates.”
- Find Facebook in the list and tap on the “Update” button next to it. If you can’t find Facebook on the list, search for it and see if there is an update available.
- If you don’t see the update button, then you’re already on the latest version of the app.
- Once you have updated the app, launch Facebook again and the issue should disappear.
On iOS:
- Open the App Store and tap on your profile and the bottom.
- Scroll down and to see the list of apps that need an update. Find Facebook in the list and tap on the “Update” button next to it.
- Alternatively, you can search for the app and update it from there. If you don’t see an update button, then you’re already on the latest version of the app.
- Once you have updated the app, launch Facebook again and the issue should disappear.
Fix 5: Delete Facebook’s Cache and Data (Android)
Over time, the Facebook app accumulates a ton of cached data that may get corrupted. Deleting the Facebook app’s cache and data can fix problems with outdated or corrupted cache files. If you want to delete the cache and data on your Android, do the following:
- Launch the Settings app on your Android.
- Tap “App Management.”
- Select “Apps.”
- Look for the Facebook app and tap on it.
- Tap on Storage.
- Then, tap on “Clear Cache,” and “Clear Data” from the menu that appears.
- After doing so, you need to log back into Facebook.
- Once you log back in, try using Facebook Marketplace and see if the issue has been resolved.
Fix 6: Uninstall and Re-install Facebook
Suppose the problem persists even after trying the solutions above. In that case, you may need to reinstall the Facebook program because it is likely that some of its files have become corrupted or destroyed. Reinstalling the software may be the best solution. Here’s what you should do:
On Android:
- Launch the Settings app on your Android.
- Tap “App Management.”
- Select “Apps.”
- Look for the Facebook app and tap on it.
- To uninstall the app, tap the “Uninstall” button.
- Now that you have deleted the app from your device, head over to the Google Play Store.
- Search for “Facebook” using the search bar and tap on “Install.”
- Once the app has finished installing, try logging into Facebook again to see whether the problem still exists.
On iOS:
- Find the Facebook app on your home screen and long-press the icon until it jiggles.
- Tap on the cross (x) and select “Delete App.”
- Tap on “Delete” to confirm.
- Once the app is successfully uninstalled, go to the App Store and search for Facebook.
- Tap on “Get” and wait for the app to install.
- Once the app has finished installing, try logging into Facebook again to see whether the issue has been resolved.
Fix 7: Update your Operating System
Your operating system, iOS or Android, can also be the culprit when it comes to software issues with applications like Facebook. This is usually caused due to incompatibility issues which can be easily resolved by updating the OS to the latest version available. Here’s how you can update your phone’s operating system to the latest version:
On Android:
- Open the Settings app on your Android device.
- Scroll down and tap on “System” or “System Update.”
- Tap on “Check for updates.”
- If a software update is available, download and install it.
- Follow the on-screen instructions to complete the update.
- Once the update is complete and installed, restart your device.
Note: The steps provided above may differ based on your device’s manufacturer, model, and operating system version.
On iOS:
- Launch the Settings app on your iOS device.
- Select “General” from the list.
- Tap on “Software Update.”
- If a software update is available, download and install it.
- Once the update is installed, restart your device.
It is important to regularly check for updates to maintain optimal performance and security. After updating your device’s operating system, open the Facebook app and check if the Marketplace is now working as expected.
Fix 8: Check Facebook’s Server
If the problem persists, it may be due to technical difficulties on Facebook’s end. You must determine if the issue is coming from your end or Facebook’s. Here’s how to see whether there’s a problem with Facebook’s server:
- Check out a Facebook server status checker, such as downdetector.com.
- Verify if Facebook users are reporting any server problems.
- Wait for Facebook to fix the issue if there’s a problem. It usually takes a couple of hours for Facebook to fix any server issues, so be patient.
Fix 9: Report the Problem to Facebook
If the problem persists, it is best to contact the Facebook support team to see if they can help you out. You can reach out to Facebook from within the app or by tagging their Twitter handle. To contact Facebook from within the app, follow these steps:
- Open the Facebook app on your device.
- Tap on your profile icon, usually in the screen’s bottom-right corner.
- Scroll down and find the “Help and Support” section.
- Tap on “Report a Problem” or a similar option with an exclamation mark.
- You may be allowed to shake your phone to report the problem, but you can scroll down and select “Continue to Report.”
- Select the specific feature or area of Facebook where you’re experiencing the problem.
- Type in a brief description of the Marketplace error and, if possible, attach a screenshot. Finally, submit the report.
- Facebook should reach out to you in some time with a solution.
Note: The steps and options may vary slightly depending on the version of the Facebook app you’re using.
Final Words
And that’s how you fix the Marketplace “Error Performing Query” issue on Facebook. Make sure to keep your Facebook app and operating system up to date to prevent something similar from happening. We hope this guide has helped you resolve the issue and explore the Facebook Marketplace again. If you have any, let us know in the comments section below. Also, let us know which solution worked for you. Thanks for reading!
