Even if you have a powerful Apple Android smartphone like Moto G5 Plus or Samsung Galaxy Note 8, there is always a probability that the app will crash due to one or another reason. Although this doesn’t occur in all the smartphone, there is a major section of smartphones users who have reported the issue that their Facebook app keeps crashing repeatedly. In order to provide the best of troubleshooting techniques, we did some research and tried the methods explained below before panning it down in this explicit guide on how to get the issue fixed. So, sit tight and relax and go through the list and try it for yourself and let us know if it works or not in the comment section.
Facebook app crashing every minute repeatedly. How to fix?
Okay, so you just opened the Facebook app on your phone and it crashes. What could be the reason in your case? To contemplate this, you’ll have to remember if you recently made any changes to your phone or not. It can be updating the Facebook app or changing the app permissions or settings. If you know your way around the developer options, you could have turned off background processes or it could be due to an insufficient memory storage or RAM storage that you have on your phone. The underlying cause will still remain a mystery as there are numerous reasons behind facebook app crashing issue. So, here we have presented a list of all possible tips and tricks to rectify it.
Restart the Facebook app
Well, this is not a rocket science but just common sense. If the app crashes in the first instance, it could be due to any random firmware issue or error that triggered the app to crash at the instance. Try it out. Whenever the app crashes, shut down the app completely and then, wait for few seconds. Now, tap on the Facebook icon and it must restart without any errors. If not so, it’s time to try other options in this explicit guide on how to fix facebook app crashing issue.
Reboot the phone (soft and forced reset)
When we use our smartphone, every app hoards some amount of resources comprising of RAM, memory storage, and other resources in order to carry out its various functions. But sometimes the system is too overloaded or short of free resources that it couldn’t handle more processes. This is why app crashes at times when you try to include more apps that your processor can handle. An underlying firmware error can also play an important role in preventing the app from using the resources or from opening as well. A quick fix is to reboot the device.
- Tap and hold the Power button for few seconds.
- Now, select the Restart button when the dialog box appears on the screen.
- Confirm the same and it will restart by itself.
- Once your phone restarts, try to access Facebook app which must open without any hassle.
If not, there is a trick called forced reboot which will definitely do the trick.
- To force reboot the smartphone, tap on the Power button and Volume Down button together and hold it for 30 seconds,
- Release when the Maintenance boot mode screen displays on the screen where you will have to click on Normal boot.
- This will reboot the device.
Forced reboot is an effective method that forces the system to shut down if it crashes or freezes. Although no data is lost due to this method, it is however recommended to have a backup secure.
Wipe out data and cache on the Facebook app
Cache memory is temporary files that Facebook stores in order to process the details quicker when the user tries to access the data next time. But, Cache memory has a reputation for being corrupted and being problematic even for high-end devices too and therefore, it could affect the working of an app or even the device greatly. This is a three-part method where you will learn how to wipe out cache from the app, the memory and from the partition as well.
- To wipe cache and data stored in Facebook app, open Settings and navigate to the Apps section.
- Now, scroll towards the Downloaded section and search for the Facebook app.
- Now, tap on Storage and located the buttons Clear Cache & Clear Data.
- You’ll have to tap on both the buttons to eliminate both cache and data stored by the Facebook app.
- Clearing the cache won’t affect the data you have stored on your phone. It will improve the performance of your device effectively. But be aware that it will delete the user credentials stored on Facebook which means, the Facebook will log out and then, you’ll have to log in again.
Wipe cache storage
Another cache storage that you need to delete is a collection of temporary files collected by all the apps and processes that your phone has installed. It can go up to 1GB or more which means, it has hoarded that 1GB on your phone and its results are pretty horrendous. Corrupted cache memory usually slows down your smartphone and increases the frequency of app crashes, screen freezing and various performance issues which makes it zealously important to fix it immediately.
- To clear the cache storage, navigate to the Storage section in the Settings app.
- Now, scroll down towards the option ‘Cache Storage’ and let the system calculate the available cache.
- Once it calculates it, tap on it and confirm to delete it.
- The process is simple and you will notice the difference made by removing the cache memory on your device.
Wipe cache partition
After clearing the cache on the Facebook app and the storage, finally, it is the time to delete the residues of cache memory from the device once-and-for-all. You will have to log into the Recovery Mode from where you’ll get the option to clear the cache partition which will remove all the residual corrupted files and bugs in the cache partition. Before commencing with it, take a backup of the data you want to keep just in case if the process results in data loss.
- First of all, switch OFF your phone and it keeps it idle for few seconds.
- Every smartphone has either three or four physical buttons of which, there is a specific combination of buttons that will instruct the system to log into the Recovery Mode.
- For Samsung, it is usually Volume Up and Home button along with Power Key which you need to hold for 30 to 60 seconds. For HTC, you’ll need to press only the Power Key and Volume Up button to access the recovery mode for which, you can look out the instructions specifically for your phone at GetDroidTips.
- Release the keys as soon as the display shows Android logo.
- This is where you need to understand that depending on the version of the recovery mode your phone is using, you will be asked to toggle between the available options using Volume Up or Volume Down keys.
- To select an option, you will be asked to tap on the power button on the option ‘wipe cache partition’ and then confirm it by tapping on ‘Yes’ button.
- As soon as the system completes its process, you can press the ‘Reboot system now’ button to power it ON in normal mode.
Disconnect Facebook
If the facebook app crashing issue is frequent on your smartphone, follow this simple trick and see if it does its magic or not. Open the app and quickly tap on the logout button. Next is to go to Settings > Access Settings (Accounts) > Facebook and then, delete the Facebook account enlisted in the Settings app. Now, you’ll just need to sign in again and see if it works or not.
Conflict between apps
If you recently observed Facebook app crashing issue on your phone, check out if you recently downloaded an app or not. If yes, there is a healthy chance that the new app could be a hurdle when it tries to open the app. The quick fix for this problem is to uninstall a recently installed app and check if it makes any difference or not.
Reinstall the Facebook app
If you followed one or more methods to fix the app crashing issue on your phone but didn’t see any difference, it’s time to try this method. You’ll need to uninstall the Facebook app which could have introduced bugs on your system and then, try to re-install it.
- Firstly, go to Settings and then, navigate to the Apps section on your device.
- Now, proceed towards the Downloaded section and search for the Facebook app listed and then, tap on 3 dots icon or tap on its name. Note that this particular step can vary based on model-to-model.
- Next step is to tap on Uninstall button.
- Proceed by confirming the uninstallation that you initiated.
- Finally, reboot the device and open the app again.
This is where you have successfully uninstalled the app, now it’s time to re-install it.
- Firstly, go to Google Play Store and type the name ‘Facebook’ or ‘FB’.
- Tap on the Facebook app that you want to install.
- Accept the app permission and the app will automatically download and install on your phone.
- Open the app, type in the user credentials and log into your account.
Similarly, do it for your Apple iPhone where you need to uninstall it and then, install it from the AppStore.
Update the App
If the app crashes a lot, it might be due to a bug or error developed by the outdated Facebook app that you have been using. Facebook developers update their app in order to wade off any potential bugs or threats introduced by the app. You mustn’t underestimate a bug caused due to the outdated app because it can spy on you, steal your valuable data, breach into your security and privacy and more if you didn’t pay attention to fix it promptly.
This is why you need to keep updating the apps as and when available. There is a very simple step to update an app. You’ll just need to open the Google Play Store, go to My apps and games and check out for available update. Another method is to type the name of the app in the Play Store and check if an update is available or not.
Cache partition deletes only the cache files and doesn’t interfere with the personal and user data. Note that errors like screen freezing, screen flickering, unresponsiveness, app crashes, and others can be caused due to various reasons and therefore, you need to eradicate all the data stored on the system. A master reset is an efficient method as it rolls back your phone into its original factory settings. There are two methods to perform a master reset for which, the steps are as follows.
FDR using Reset & Backup feature
This step is simple and doesn’t take much time. Here are the steps you need to take to perform it on your smartphone.
- Go to Settings > Backup and Reset.
- Here, you can take the backup of all your data stored on the device as master reset or factory data reset that will clear it all.
- Next step is to tap on the Reset button and confirm by entering the credentials that include a PIN, Password, and other forms of security features.
- Now, tap on Delete Everything and the master reset will initiate.
- Reboot the system once you have reset the phone back to its factory settings.
FDR using hardware keys
- First of all, switch OFF your phone.
- Then, press Volume Up and Power Key and/or Home button to enter into the recovery mode.
- Keep the buttons pressed for 30 to 60 seconds until the phone doesn’t display an Android logo.
- Now, scroll down using Volume down keys or as instructed and tap on ‘wipe data/factory reset’ and then select ‘Yes – delete all user data’ using the Power button.
- This will trigger the system to perform a master reset and once it is over, you need to reboot the device into normal mode.
We listed all the basic and advanced methods available in order to fix Facebook app crashing issue on your Apple or Android phone. We hope that at least one of the method works wonder on your phone depending on the severity of the issue. Do let us know which method was successful in your case.
