Once the TV turns on, try using the remote again. If you are still unable to use it properly, try the next solution mentioned below.
Check batteries:
One of the most basic fixes you should try is checking your batteries. The remote has batteries attached to the rear. If the batteries are drained out or empty, you won’t be able to use them. So check your batteries by taking out the rear cover on your remote. Firstly, you can try pulling them out and then placing them again. If it does not make any difference, visit a store near you that sells battery cells. Get the new batteries and replace the older ones you previously had.
If your problem persists even after changing the batteries, try the next solution.
Check the remote status:
The remote is a hardware device; if there is any built defect, it will have trouble functioning properly. So you need to check your remote for any possible hardware defect. Maybe the IR sensor at the top is broken, or there is another similar defect. If there is any such issue, you must get a replacement. That is, you have to purchase a new one.
If you can see no physical defect but the problem continues, move on to the next solution.
Check interference:
When you press the buttons on your remote, the IR sensor at the top will send signals to the receiver on the TV. But if any object obstructs the pathway, you will usually have trouble operating your remote. So check your TV’s remote and receiver end for any possible interference, and ensure the path is clear.
If there is no obstruction, but you still have trouble using your remote, try the next solution below.
Check whether the remote is sending a signal:
Turn on the front camera of your phone or tablet and get the remote in front of it so that it appears on your phone or tablet’s screen. Now press any button on your remote with the IR sensor directed towards the screen. If you see the light from the IR sensor showing on your phone or tablet’s screen, then the IR sensor is working fine, and you need to try the other solutions. However, if you don’t see the light, the fault is with the IR sensor. In that case, you need to change the remote itself.
This is an effective way to check out the IR sensor on any remote.
If the IR sensor is working fine on your Element TV remote, but it is still not responding well, try the next solution.
Repair your remote:
Smart TVs need pairing with their remotes to function. When setting up the TV for the first time, you might even see a message on your TV screen asking you to pair your remote. While some manufacturers now ship their TVs are remotes already paired up from the factory.
If you have paired your remote to your TV previously, it is time to do it again. Sometimes due to some inconsistencies, the paired devices are compromised.
To pair your remote to your TV,
- Place the remote within proximity of your TV.
- Press the pair button on your remote. If you do not see a pairing button, press and hold the settings button on your remote for 3 seconds.
- You will see the pairing process showing up on your TV. Follow the on-screen instruction here to pair the remote to your TV.
Now check if the remote is working well or not. If it still functions incorrectly, try the next solution mentioned below.
Install a remote control application:
There are applications for our phones that allow us to control our TV without a remote. We must ensure the phone and the TV are connected to the same network.
- Open up the app store or the play store on your phone.
- Look for a smart TV remote control application.
- Once you find it, install it on your phone.
- After that, open the application. You will be required to enter the TV model you are using.
- You will receive a PIN after that. Enter the PIN on your TV screen, and the pairing process will complete.
Now try using the remote again. Try the following solution mentioned below if you still struggle to use it with your TV.
Check for software updates:
If you have a firmware update on your TV pending installation, you must install it immediately. Most TVs inform a user when an update is available. So if you have any such pending software update on your TV, install it right away.
After the firmware update is complete, try using the remote again. If you still have trouble using the remote, try the next solution below.
Buy a new remote:
After trying out all these solutions, if the remote is still not working, you should consider that the problem could also be with the remote’s internal board. If that is the case, you have only one option: buy a new one. Purchasing a new remote should not cost you much, and you can find a replacement remote almost anywhere in your vicinity where there is an electrical store.
If the new remote does not respond or work properly, move on to the final solution mentioned below.
If none of the solutions mentioned above worked for you, then it is time to seek help. Element has a customer complaint service that takes care of these issues. So give customer care a call or email them about your trouble. Customer care should be able to help you with your remote problem.
So these are all the solutions to the Element TV not responding to the remote issues. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.
