- Press the Windows + X keys to open the Quick Link Menu.
- Now, click on Device Manager to open it > Double-click on Sound, video, and game controllers.
- Right-click on the active or problematic audio device > Select Uninstall device.
- Click on Uninstall again to confirm the task > Wait for the process to be completed.
- Once done, make sure to restart your computer to apply changes.
- After the reboot, the Windows system will automatically reinstall the missing audio driver or audio device (if connected).
However, if it doesn’t get installed by the system automatically, then note down the computer model number or the motherboard model number and directly visit the official manufacturer’s website to download & install the latest audio driver.
You should try removing the Elder Scrolls Online Config file on your PC to check for the issue and whether it has been fixed or not. To do so:
- Head over to the File Explorer (This PC) > Go to the C: drive (where you’ve installed the game).
- Now, go to the specific directory – username\documents\Elder Scrolls Online\settings and delete the Elder Scrolls Online config file.
- Once done, reboot your PC to apply changes.
6. Check Wires of the Audio Output
Make sure to check out the audio output device and wires to see whether they’re properly connected & plugged into the valid port or not. It’s quite a simple thing yet effective because sometimes users may forget or do mistakes a lot.
7. Disconnect Other Peripherals
It’s also worth mentioning disconnecting other peripherals to check for the issue again. Just try using a minimum number of external USB devices to ensure what’s actually causing the issue.
8. Test Out Other Speakers or Headsets
Make sure to test out other speakers or headsets with your computer while playing the Elder Scrolls Online game to check if there is an issue with your existing speaker or headset.
9. Power Cycle your PC
Sometimes performing a power cycle, your PC can fix multiple issues with the game. To do so:
- Make sure to power off the PC and unplug the power cable.
- Wait for around a minute and then power on the computer to check for the issue.
10. Turn Off Windows Sonic or Spatial Sound
If your desktop or laptop has the Windows Sonic or Spatial Sound feature, then make sure to disable it by following the steps below:
- Click on the Start menu > Go to Settings > Click on System.
- Now, click on Sound > Select Related settings.
- Go to Sound Control Panel and select a playback device.
- Next, select Properties > Select Spatial sound.
- In the Spatial Sound format, select Windows Sonic for Headphones.
- Finally, select Apply, and reboot the PC to change effects.
11. Reset BIOS
If resetting the overclock feature won’t work for you, ensure to try resetting the BIOS/UEFI menu as well. Using the same process, boot into the BIOS/UEFI menu. Then find the BIOS Settings Reset or Default BIOS Setup and select it to confirm. Once done, restart your PC.
12. Update BIOS
Plenty of shortcuts and in-depth tutorials are available online to safely update your Windows system BIOS/UEFI according to your motherboard brand without any issue. Like the Windows update, BIOS update is also useful and necessary to fix many crashes or errors.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
