- Log in with your EA credentials whenever you visit this official EA website.
- Select My Account in the top left corner.
- It’ll display all accounts associated with your Origin account.
- So, make sure to use only one account whatever you’ve used to purchase the EA FC 24 game.
- Now, try to remove any other accounts that you don’t need at the moment.
3. Check the EA FC 24 Server Status
Ensure to check for the EA FC 24 Server Status here to ensure there is no server-related issue or web app issue that troubles you or not. Sometimes, the game servers aren’t active or operational in the background, which can cause web app launching issues. You can also check the official @EAHelp and @EASFCDirect Twitter pages for the latest updates.
4. Update the Chrome Browser
Another thing you can do is to update the Google Chrome browser manually on Windows to check if the problem has been fixed or not. Sometimes, the Chrome browser doesn’t update automatically. So, follow the steps below to do so.
- Launch Google Chrome > Click on the Menu (three vertical dots icon) from the upper right side.
- Go to Settings > Click on About Chrome from the left pane.
- It’ll automatically check for available updates. If yes, it’ll automatically download and install the update.
- Finally, close and restart your Chrome browser to apply changes.
5. Clear Browsing Data and Cookies
Sometimes issues with the web browser cache data and cookies can eventually cause several issues with the webpage loading or forcefully redirecting. It’s recommended to clear browsing data and cookies manually to fix multiple issues.
- Open the Google Chrome browser > Click on the Menu (three vertical dots icon) from the upper right side.
- Now, hover over the More tools field to expand the drop-down list.
- Click on Clear browsing data.
- Next, under the Basic tab, select the Time range according to your preference.
- Then click on the checkbox of Browsing history, Cookies and other site data, Cached images and files to select them.
- Click on Clear data.
- Now, click on Cookies and other site data. [Deleting cookies and site data will log out of the accounts]
- Once done, restart your Chrome browser, and check whether the problem has been fixed or not.
6. Log Out of the EA Account and Log Back In
Make sure to completely log out of your EA account and wait for a couple of minutes before signing back into it. Sometimes temporary account-related glitches can also trouble a lot of players. You should also keep in mind that use the same EA account and credentials to log into the EA FC 24 game to avoid issues. You can follow the steps below to do so:
- Open the specific game launcher (such as Origin) > Head over to the main menu.
- Make sure to Sign Out of the EA account.
- Head over to Task Manager > Go to Processes.
- Select EA FC 24 or the game launcher.
- Click on End Task to close properly > Reboot the PC to apply changes.
- Now, open the game launcher again > Sign into your valid EA account.
- Finally, try launching the EA FC 24 web app to check for the issue.
The chances are high that somehow changing the platform on the web app might not work for the first time. So, make sure to retry changing the platform by following the steps below.
- Open the EA FC 24 Web App > Click on the Gear icon (settings) at the bottom left side.
- Select the Platform icon depending on what you want (Xbox, PS5 or PC icon).
- Finally, click on Change to confirm the platform.
If none of the methods come in handy, then Contact EA Help for further assistance. Make sure to submit the support ticket and elaborate on the issue with required details like screenshots so that devs can deep dive into it.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
