Disney Speedstorm Black Screen Issue on PC, PS5, and Xbox Series X/S (Solved)

Power Off the PC or Console first.
Disconnect the power cable from the device.
Wait for a couple of minutes.
Press and hold the Power button on the device multiple times.
Now, connect the power cable again.
Then Power On the device to refresh the system glitch.

2. Check the Platform Service Status

The second thing you’ll need to check whether the platform services are working fine or not. Sometimes server downtime with the game itself or even the console platform might also go through server outages which will lead to connectivity errors as well as black screen issues. So, make sure to check the Xbox Live Status or PlayStation Network Service Status to check for the issue. Additionally, you can check the @SpeedstormGame Twitter account to get the latest updates or info regarding the server issue.

3. Run Disney Speedstorm as an Administrator

Make sure to run the game application with the system admin privilege so that the program can launch properly. Without having system admin access to your game application, you’ll encounter multiple issues on the PC while running the application.

Go to the installed game directory on the PC.
Right-click on Disney SpeedStorm (exe).
Go to Properties > Click on the Compatibility tab.

Enable the Run this program as an administrator option.
Click on Apply and select OK to save changes.

4. Update Disney Speedstorm

Another thing you can do is manually update the Disney SpeedStorm program on your respective PC or Console to ensure there is no conflict with the outdated game patch version. This specific method might help in fixing the outdated game version by following the steps below.

For Steam:

Open Steam > Go to Library.
Click on Disney SpeedStorm from the left pane.
If an update is available, click on Update.
Once done, reboot the PC to apply changes.

For Epic Games Launcher:

Open the Epic Games Launcher > Head over to Library.
Now, click on the three-dot icon next to Disney SpeedStorm.
Turn On the Auto Update option.
It’ll automatically install the update whenever available.

For Xbox Series X|S:

Go to My Games and Apps on the dashboard.
Select Manage > Choose Updates.
If an update is available, select Disney SpeedStorm.
Press the A key on the controller to start the update process.
Once done, you can Set Automatic Updates.
Turn on – Keep my games and apps up to date.

For PlayStation 5:

Go to the PlayStation Home Screen.
Choose Disney SpeedStorm.
Press the Options button > Select Check for Updates.
If an update is available, new system updates will be installed.

5. Verify and Repair the Game Files

Any kind of corrupted or missing game files installed on the Windows computer might trouble you a lot with the game startup and gameplay sessions. You can follow the steps below to scan and repair the game files.

For Steam:

Run Steam and click on Library.
Right-click on Disney SpeedStorm from the list.
Click on Properties > Go to the Local Files files.

Click on Verify Integrity of Game Files.
Please wait for it to complete and then restart the PC.

For Epic Games Launcher:

Open the Epic Games Launcher > Go to Library.
Click on Disney SpeedStorm > Select the three dots next to the game.
Select the Manage option.
Now, click on the Verify option.
Please wait for it to complete and then restart the computer.

6. Ensure Your PC or Console isn’t Overheated

You should check for the PC or Console whether it’s getting overheated or not. The chances are high that somehow your specific gaming device gets overheated due to continuous playing of video games or inadequate ventilation. You can try placing the PC/Console to get proper air ventilation to keep it cool down.

7. Switch Your Xbox Profile

In case, your Xbox Series X|S console doesn’t respond with the game launching or crashes while startup then make sure to switch your Xbox Profile by following the steps below. Several reports claim that switching the Xbox profile has fixed black screen issues.

Press the Xbox button on your controller.
Go to Profile and System.
Select Add or Switch > If you have multiple profiles, switch to a valid one.

If the problem persists, make sure to head over to the next method.

8. Update the System Software

An outdated system software version on your specific console will ensure there will be no lags or hiccups whatsoever. You should always check for the system software updates at your console to avoid incompatibility issues or bugs. To do so:

For PC:

Press the Win+I keys to open Settings.
Click on Windows Update from the left.

Click on the Check for updates button.
If there is a new update available, click on Download and Install.
Once done, reboot your PC to apply changes.

For PlayStation 5:

Go to the PlayStation Home Screen > Navigate to Settings.
Go to System > Head over to System Software.
Choose System Software Update and Settings.
Select Update System Software.
Choose Update Using Internet.

You can try using the Update Using USB option if you’ve downloaded the latest version.

For Xbox Series X/S:

Connect your Xbox Series X|S console to an active internet network.
Press the Xbox button on your controller to open the Guide menu.
Go to Profile & System > Select Settings.
Navigate to System > Choose Updates.
If you see Console update available, proceed to it.

9. Check for the Internet Connection

Any kind of internet connectivity issue might trouble you a lot when it comes to online multiplayer titles or server connectivity. It’s always a better idea to check for the internet connection manually at your end by running the speed test or ping test. If the internet connection is slow or unstable then switch to another network such as wired (ethernet) to Wi-Fi or vice versa. In that case, you should contact your internet service provider (ISP) to get better technical help.

10. Update the Graphics Driver

An outdated or corrupted graphics card driver can trigger multiple issues with the games or system performance while running programs. It’s highly recommended to check the graphics driver update. You can follow the steps below to do so:

Recommended Method:

Press the Win+X keys > Click on Device Manager.
Double-click on Display adapters.
Right-click on the dedicated graphics card.

Device Manager Update Display Adapter

Click on Update driver > Choose Search automatically for drivers.
If the latest update is available, the latest version will installed automatically.
Once done, restart the PC to apply changes immediately.

Manual Method:

If the driver update isn’t available, you can manually download the latest graphics driver and install it on the PC from the official graphics card website. Head over to the website of the respective graphics card model via the links below.

11. Adjust In-Game Graphics Settings

Another thing you should do is adjust the in-game graphics settings depending on your PC configuration. If you’re using a console then you can go with High preset.

Launch Disney Speedstorm > Go to Settings.
Navigate to Advanced Graphics.
Now, set the Overall Quality Preset to Medium/High. [Recommended]
As per Preset, all the graphics settings will be adjusted automatically.
But you can manually adjust any specific value if you want.

12. Disable Rest Mode on PS5

PS5’s Rest Mode is a newly introduced feature that usually allows the system to become inactive and still perform specific tasks in the background while still performing certain functions. Well, sometimes the Rest mode feature can conflict with the paused video game if your PS5 gets into the rest mode (sleep mode).

Go to Settings from the PS5 homepage.
Head over to Network > Open it to access Network Settings.
Scroll down to Power Saving.
Choose Set Time Until PS5 Enters Rest Mode.
Now, select Don’t Put in Rest Mode.

Note: If you need to use the Rest mode again, make sure to manually enable it again.

13. Reset the PC or Console

As a last resort, you can try performing the factory reset method on your PC or Console manually by following the steps below. The factory reset method will help in fixing the system conflicts or installed program issues most of the time.

For PC:

Do not shut down the computer or disconnect the power cable until the process is complete.
Press the Win+I keys to open Settings.
Click on System from the left side.
Click on Recovery > Hit the Reset PC button.
Select Keep my files > Select Local reinstall.

If you’re unable to reinstall Windows via the local method, make sure to select Cloud download to proceed.

Click on Change settings > Select Yes to Restore preinstalled apps?
Select Confirm > Click on Next.
Click on Next to continue the reset process.
Now, click on View apps that will be removed.
Make sure to reinstall those apps from online sources.
Click on Back > Select Reset.
It’ll start reinstalling the Windows 11 OS.
Please wait for it to complete and the system will boot automatically.

For PS5:

Go to Settings from the Home Screen.
Select Saved Data and Game/App Settings.
Choose Saved Data (PS5) > Select Console Storage.
Select Upload to Cloud Storage.
Your PS5 console will upload the saved game data.
Now, go to Settings > Go to System.
Select System Software from the left menu.
Choose Reset Options > Select Reset Your Console.
Follow the on-screen instructions and wait until PS5 restarts.
Once done, you’ll be directed to the setup process.
Go through the setup process and restore the backup data.

For Xbox Series X|S:

Press the Xbox button to open the guide.
Go to Profile & System > Hit Settings.
Choose System > Select Console info.
Select Reset console.
Choose Reset and remove everything or Reset and keep my games & apps.
Proceed with the on-screen instructions further.
If you choose to reset everything, go through the setup process & reinstall the game.
Otherwise, complete the setup process & try running the game again.

14. Contact Gameloft Support

If nothing seems to work for you then make sure to contact Gameloft Support regarding the Disney Speedstorm game to get recommended workarounds. We’ll also recommend you select Contact Us and submit the issue so that the developers can deeply investigate the issue.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.