Fix: Diablo Immortal Stuck on loading screen

Blizzard Entertainment is known for its stunning video games for both Windows and mobile platforms from the Overwatch series, World of Warcraft series, Starcraft series, Diablo series, and more. Recently, the developers have released a new free-to-play MMO action RPG called ‘Diablo Immortal’ for the Android, iOS, and PC versions. The title has received plenty of positive reviews; somehow, players cannot launch or play the game properly because multiple reports are coming out that the Diablo Immortal game is getting stuck on the loading screen on your PC, which is a frustrating lot.

If you’re having trouble playing Diablo Immortal, your computer may have something wrong. Luckily, we’ve mentioned a couple of possible workarounds to help you fix the stuck-on loading screen on Diablo Immortal.

Fix: Diablo Immortal Stuck on the loading screen

Check out the following troubleshooting methods below to easily resolve such an issue on your Windows computer. So, without further ado, let’s jump into the guide below.

1. Check-out System Requirements

Check out the system requirements before jumping to any conclusion whatsoever. If, in case, your computer configuration isn’t compatible enough, then you may find issues with the game launching and gameplay.

Minimum System Requirements:

CPU: Intel Core i3 or AMD FX-8100
RAM: 4 GB
OS: Windows 7 / Windows 8 / Windows 10 / Windows 11 (64-bit)
Video Card: NVIDIA GeForce GTX 460, ATI Radeon HD 6850, or Intel HD Graphics 530
Pixel Shader: 5.0
Vertex Shader: 5.0

Recommended System Requirements:

CPU: Intel Core i5 or AMD Ryzen 5
RAM: 8 GB
OS: Windows 10 / Windows 11 (64-bit)
Video Card: NVIDIA GeForce GTX 770 or AMD Radeon RX 470
Dedicated Video Ram: 2048 MB
Pixel Shader: 5.0
Vertex Shader: 5.0

3. Properly Place the Storage and RAM in the slot

It’s also recommended to remove the side panel of the CPU cabinet on your PC and then unplug the HDD/SSD & RAM component from the slot. Gently clean the slot, and the component, then place them properly again to check if the Diablo Immortal stuck on the loading screen issue has been fixed or not.

4. Update GPU Drivers

If, in case, you haven’t updated your graphics driver on the Windows computer, then make sure to install the latest patch version. To do so, you’ll need to check for available updates by following the steps below:

Press Windows + X keys to open the Quick Link Menu.
Now, click on Device Manager from the list > Double-click on Display adapters.
Right-click on the dedicated graphics card that you’re using.

Device Manager Update Display Adapter

Next, select Update driver > Choose to Search automatically for drivers.
If an update is available, the system will automatically download & install it.
Once done, restart the computer to apply changes immediately.

5. Close Unnecessary Background Tasks

Another thing you can do is simply close unnecessary background tasks on your PC to ensure there is no additional consumption of system resources happening in the background whatsoever. To clear out background tasks:

Press the Ctrl + Shift + Esc keys to open Task Manager.
Click on the Processes tab > Select the task you want to close.

End Task Manager

Once selected, click on End Task. Make sure to do the steps for each task individually.
Once done, just restart your computer to change effects immediately.

6. Update Diablo Immortal

If, in case, you haven’t updated your Diablo Immortal game for a while, then make sure to follow the steps below to check for updates and install the latest patch (if available). To do this:

Open the Battle.net desktop app on your PC.
Now, click on the Diablo Immortal icon that you’re trying to repair.
Click on the cogwheel icon (settings) next to the Play button.
Finally, select Check for Updates and wait for the process to be completed. [If there is an update available, make sure to download and install the game update]

This method should resolve the game files missing or corrupted issues completely. However, if you’re unable to fix the issue then we’ll recommend you uninstall and reinstall the specific game on the PC. Otherwise, you can visit Blizzard Technical Support Forums for further assistance.

7. Check for Windows Updates

The chances are high that your Windows OS build becomes outdated enough or corrupted. If you’re also feeling the same, then make sure to follow the steps below to check for Windows updates. If the update is available, then just install it. The latest software updates always offer bug fixes and improvements. To do this:

Press Windows + I keys to open up the Windows Settings menu.
Next, click on Update & Security > Select Check for updates under the Windows Update section.

Windows Update Windows 11

If there is a feature update available, select Download and install.
Wait for some time until the update gets completed.
Finally, reboot your PC to apply changes immediately.

8. Try Disabling Overlay Apps

A couple of popular apps do have their overlay program that can eventually run in the background and cause issues with the gaming performance or even launching issues. You should turn them off to fix the issue by following the steps below:

Disable Discord Overlay

Launch the Discord app > Click on the gear icon at the bottom.
Click on Overlay under App Settings > Turn on the Enable in-game overlay.
Click on the Games tab > Select Diablo Immortal.
Finally, turn off the Enable in-game overlay toggle.
Make sure to reboot your PC to apply changes.

Disable Xbox Game Bar

Press Windows + I keys to open Windows Settings.
Click on Gaming > Go to Game Bar > Turn off Record game clips, screenshots, and broadcast using the Game bar option.

If, in case, you’re unable to find out the Game Bar option, just search for it from the Windows Settings menu.

Disable Nvidia GeForce Experience Overlay

Launch the Nvidia GeForce Experience app > Head over to Settings.
Click on the General tab > Disable the In-Game Overlay option.
Finally, restart the PC to apply changes and launch the Diablo Immortal game again.

Also, keep in mind that you should disable some other overlay apps like MSI Afterburner, Rivatuner, RGB software, or any other third-party overlay apps that always run in the background.

9. Perform a Clean Boot

Some of the apps and their services may start automatically while booting the system right away. In that case, those apps or services will use a lot of internet connection and system resources. If you’re also feeling the same, make sure to perform a clean boot on your computer to check for the issue. To do that:

Press Windows + R keys to open the Run dialog box.
Now, type msconfig and hit Enter to open System Configuration.
Go to the Services tab > Enable the Hide all Microsoft services checkbox.

Click on Disable all > Click on Apply and then OK to save changes.
Now, go to the Startup tab > Click on Open Task Manager.
The Task Manager interface will open. Here go to the Startup tab.
Then click on the particular task which has a higher startup impact.
Once selected, click on Disable to turn them off from the startup process.
Do the same steps for each program that has a higher startup impact.
Once done, make sure to restart your computer to apply changes.

10. Verify Game Files

If, in case, there is an issue with the game files and somehow it gets corrupted or missing, then make sure to perform this method to easily check for the issue.

Launch the Battle.net client on your PC.
Now, click on the Diablo Immortal icon that you’re trying to repair.
Click on the cogwheel icon (settings) next to the Play button.
Select Scan and Repair > Click on Begin Scan.
Wait for the repair to finish > Once done, close the Battle.net desktop, and reboot the PC to apply changes.

That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.