Method 1: Wait for Login Queue
The first and easiest method to fix this issue is to wait it out. While it can be frustrating to be stuck in the login queue, it is often caused by high server traffic, and simply waiting can allow the queue to progress and grant access to the game. We recommend you to wait 10 minutes for the login queue. If you are not able to log in even after waiting for 10 minutes, then you must try out the below methods.
Method 2: Check internet connection
If waiting doesn’t help, it could be due to an error in your internet connection. Sometimes the login is accepted by the server, but due to slow internet or issues with the internet, the user is stuck on the authentication page. So please ensure that you have a stable and strong internet connection while playing the game. A weak or unstable internet connection can cause login issues, so you must make sure your connection is working properly before attempting to log in again.
Method 3: Check Server Status
Diablo 4 is a newly launched game, and every day more and more players are installing the game on their devices. This massive spike in game users definitely has put a toll on game servers. While developers are working hard to make sure all game servers are up and working, there can be instances of slow or down servers. So please head over to the official Diablo 4 Server page and check if the server is up and running. If the server is down, you will obviously be unable to log in to the server.
Method 4: Clear Game Cache
Due to a corrupted game cache, the game might not run even after a successful login attempt. So to fix this, you have to clear the game cache. You can clear the game cache either from the Blizzard launcher or by following the below steps:
- First, close the Diablo 4 game as well as the Blizzard launcher.
- Now, press Windows Key+R to open the Run dialogue.
- Type %ProgramData% into the Run field and press Enter.
- Search for Blizzard Entertainment folder and delete it.
- Once the folder is delegated, relaunch the game and see if this helps.
Method 5: Disable Proxy or VPN
Many players use different proxy or VPN services to log in to different game servers for tactical game advantage. Due to this, the game can put your account on hold and may limit your login attempts. If you are using a VPN or a Proxy, disable it and try again. Many users over Diablo 4 community have tried this method, which solves the issue in most cases.
Method 6: Reset Game Account Password
Oftentimes when the login authentication is not working, resetting the game password will help. This will help remove any stored login data that may be causing issues and allow the player to log in more easily. You can reset the account password on Blizzard website.
Method 7: Wait for Game Update Patch
As you play the Diablo IV Beta, keep in mind the experience is not finalized and you may encounter bugs and outages along the way.
After the beta test concludes, we’ll evaluate all feedback we’ve received and will make changes as needed.
— Diablo (@Diablo) March 17, 2023
Although there has not been an official announcement for the authentication issue, Diablo has already announced that they expect some bugs and issues to be in this release and will work on fixing them in the next update. So keep an eye on game updates and update the game as soon as possible.
Method 8: Reinstall the game
Sometimes, the game itself can have bugs or errors or is missing some critical game files. In such cases, it’s better to re-install the game from scratch. Before reinstalling, take a backup of the game’s progress. Once done, you can uninstall the game and reinstall it from the official Blizzard Website.
If none of the above methods help you much, then the issue might be with your account. Either the game purchase is pending on your game account, or the game moderators have banned your account for further playing. To address this issue, please connect with the Blizzard Support page and describe the issue in detail. They will be able to uplift the ban and will eventually fix the authentication issue.
Conclusion
This brings us to the end of this guide for fixing the Diablo 4 Stuck on Queue for Login Authentication Pending issue. We can understand that waiting for the queue to pass can be a frustrating experience, but the issue is temporary and most likely a server glitch. We recommend you try the above methods to fix the issue. If they don’t help much, please log a ticket to the game customer support, and they can help you.
