Fix: The Crew Motorfest Won’t Launch or Not Loading on PC

The Crew Motorfest is a highly anticipated racing video game developed by Ubisoft Ivory Tower and published by Ubisoft. It is available on PlayStation 4, PlayStation 5, Windows, Xbox One, and Xbox Series X/S. The game is a sequel to the popular 2018 title The Crew 2 and the third installment in the Crew series.

After its release, numerous PC gamers encountered issues with The Crew Motorfest, including crashes, lags, stutters, and frame drops. Many players reported experiencing problems with the game not launching or loading properly on their Windows PCs, even on powerful systems.

After a few years of anticipation, interested players can finally enjoy the full version of the game on PC. However, several common issues may occur, particularly the game not launching. Additionally, according to online forum discussions, there have been reports of the game not loading properly for Epic Games Store users.

Fix: The Crew Motorfest is Not Responding or Loading on the PC

Luckily, some possible workarounds are mentioned below to fix the easily won’t launch or not loading issue. So, without wasting any more time, let’s jump into it.

First of all, you should check whether your PC configuration meets the system requirements. If your PC hardware can’t run the game normally, you’ll face glitches, lags, frame drops, crashes, graphical issues, and more.

Minimum Requirements:

Operating System: Windows 10 (64-bit)
Processor: Intel Core i5-4460 or AMD Ryzen 5 1400
Graphics Card: NVIDIA GeForce GTX 1060 6GB or AMD Radeon RX 480 8GB
RAM: 8GB in Dual Channel
Storage: 40 GB (Use of SSD is advised)
Additional Details: 1920×1080 resolution, 30 FPS, Low Settings

Recommended Requirements:

Operating System: Windows 10 (64-bit)
Processor: Intel Core i5-8400 or AMD Ryzen 7 2700X
Graphics: NVIDIA GeForce RTX 2060 6GB or AMD Radeon RX 5700XT 8GB
RAM: 8GB in Dual Channel
Storage: 40 GB (Use of SSD is advised)
Additional Details: 1920×1080 resolution, 60 FPS, High Settings

1. Run the Launcher as an Administrator

First, you should try running the game launcher as an administrator on Windows to allow the launcher program and the game files to run properly. Not running the game or client as an administrator, you may find it pretty difficult to avoid crashes or not launching issues that require UAC (User Account Control) access. Ensure to follow the steps below to do so:

To run the Epic Games Launcher as an Administrator, follow these steps:

Locate the Epic Games Launcher executable file: Navigate to the folder where the Epic Games Launcher is installed on your computer. By default, it should be in C:\Program Files (x86)\Epic Games\Launcher\Portal\Binaries\Win64.
Find the executable file: Within the Win64 folder, locate the Epic Games Launcher executable file named EpicGamesLauncher.exe.
Run as Administrator: Right-click on the EpicGamesLauncher.exe file and select ‘Run as administrator’ from the context menu. If prompted by User Account Control (UAC), click ‘Yes’ to grant the necessary permissions.

The Epic Games Launcher will now launch with administrator privileges. To make this a permanent setting:

Open Properties: Right-click on the EpicGamesLauncher.exe file and select ‘Properties’ from the context menu.
Compatibility tab: In the Properties window, click on the ‘Compatibility’ tab.
Run as Administrator: Under the Settings section, check the box next to ‘Run this program as an administrator.’
Apply changes: Click on the ‘Apply’ button and then on ‘OK’ to save your changes.

The Epic Games Launcher will now always run as an administrator when launched from the EpicGamesLauncher.exe file.

You can also do the same steps for the Crew Motorfest game executable file to ensure the application has UAC access.

2. Update Graphics Drivers

Make sure to update your graphics driver on the PC because an outdated GPU driver may trigger multiple issues with the game launching. You should try checking and installing the graphics driver update (if available). To do that:

Right-click on the Start Menu to open up the Quick Access Menu.
Click on Device Manager from the list to open the interface.
Now, you’ll need to double-click on Display Adapters to expand it.

Device Manager Update Display Adapter

Then, right-click on the dedicated graphics card that’s active.
Next, click on Update driver > Choose Search automatically for drivers.
The system will automatically check for the available updates.
An update will automatically download and install the latest version if available.
Once done, make sure to restart your PC to apply the changes.

If you can’t find any update, you can go to the official graphics card website and manually search for the update. If in case, a new version is available, download the file on your PC and install it. You can find out the official manufacturer’s website link below.

3. End Background Processes

Make sure to end the background process on your system because unnecessary tasks can easily trouble the resource-hungry applications to run properly. If in case, your system becomes laggy or slow, the system resources are getting low at that moment. To remove unwanted processes:

Press the keyboard’s Ctrl + Shift + Esc shortcut keys to open Task Manager.

End Task Manager

Click on the Processes tab > Select the task you want to close individually.
Then click on End Task to close it.
As mentioned, do the same steps for each task you want to close.
Once done, close the Task Manager window and restart your PC.

4. Run the game in Windowed Mode

If the game seems to crash a lot, you can try setting up the Display Mode to Windowed from Full Screen. To do that:

Click on the Windows icon to open the Start Menu > Type %LOCALAPPDATA% on the search bar and open it.
Go to the %LOCALAPPDATA% folder > Search for the ‘Prospect’ folder.
Open the mentioned folder and go to the Saved > Config > WindowsNoEditor directory.
Under the WindowsNoEditor folder, you’ll find a file called ‘GameUserSettings’.
Open the user settings file using any text editor. Then, Set ‘FullscreenMode=1’ to ‘FullscreenMode=0’ to save the changes.
Finally, try launching the game again to check for the issue.

5. Disable DirectX 12

If you use DirectX 12 on the PC, you can try turning it off. As the DirectX 12 version is the latest one available for Windows, it may be possible that your PC configuration isn’t capable of running it. To turn it off:

Head to Settings > Video > Set ‘Enable DX12’ to ‘Off’.
Restart the Crew Motorfest game after applying changes.

6. Disable Multi-Threaded Rendering

The in-game video settings menu in the Crew Motorfest title seems to have a multi-threaded rendering option enabled, somehow conflicting with the game crashing quite often. Make sure to disable the multi-threaded rendering option from the game menu to try to resolve the issue. If using an AMD processor, turn it off and reboot the game to apply changes.

7. Turn Off Antivirus Protection

You should attempt to disable Windows Defender protection on your PC to make sure no antivirus software is obstructing the game files from running correctly. To do this:

Press the Windows + I shortcut keys to open the Windows Settings menu.
Click on Update & Security > Click on Windows Security from the left pane.
Now, click on the Open Windows Security button.
Go to Virus & Threat Protection> Click on Manage settings.
Next, you’ll need to turn off the Real-time protection toggle.
If prompted, click on Yes to proceed further.

8. Repair Game Files

A corrupted or missing game file on the PC can eventually trigger multiple game launches or performance issues. To do so:

For Ubisoft Connect:

Open the Ubisoft Connect software on the PC.
Click on the Games tab > Select the Crew Motorfest game tile.
Now, select the arrow icon on the bottom right side.
A drop-down menu will appear > Click on Verify files.
If prompted, click on Repair.
Finally, Ubisoft Connect will start repairing any missing or corrupted files (if any). Please wait for it to be complete.
Once done, close Ubisoft Connect and the game if running, and restart your computer to check for the issue.

Epic Games Launcher

Open the Epic Games Launcher > Click on Library.
Click on the three-dots icon of Crew Motorfest.
Click on Verify, and it’ll start verifying the game files.
Wait for the process to complete and restart the launcher.
It should fix the Crew Motorfest Crashing issue on your PC.

9. Update The Crew Motorfest

If none of the methods worked for you, check for the Crew Motorfest game update because an outdated version can have bugs or stability issues. So, if you haven’t updated your game for a while, follow the steps below to check for updates and install the latest update.