Common Samsung Galaxy A9 (2018) Problems and Fixes – Wi-Fi, Bluetooth, Camera, SIM, and More

Connectivity problem

Many people think dealing with this problem is very difficult. However, if you pay close attention, there is actually nothing to worry. Here are the working methods to help you get your hone out of these problems.

Wi-Fi connectivity problems

• First, check if there is something wrong with your internet connection. Make sure the services are up and the bandwidth limit has not been crossed
• Make sure the phone Wi-Fi antenna is performing its task and there is no other active hardware problem in the phone that can interrupt the Wi-Fi functionality
• The problem might be there just because you haven’t updated the Wi-Fi password in the phone
• Check and make sure the problem is not because the access to the Wi-Fi is restricted or is simply with any other feature. A few apps can automatically access the Wi-Fi if the permissions are given to them. This can cause the problem
• There are chances that the Wi-Fi drivers in the phone are experiencing some problem
• Do check if the phone is already engaged in downloading the data and the slow speed of the internet is being confused with this problem by you
• Make sure the modem is in healthy condition and is not having anything wrong with it
• Make sure the upper limit on the modem to connect the number of devices has not been reached
• The automatic termination of the connection might be due to disabling the phone or the network’s security
• If you have made any changes to the Wi-Fi network settings, switch them back to the recommended
• Make sure the phone is not causing this problem just because you are away from the Wi-Fi modem range
• Erase the Wi-Fi connection and add it again. Check if this solves the problem
• Check if the phone doesn’t support the services you are opening
• The problem might be with the app which you are opening on your phone after connecting t with the Wi-Fi

Bluetooth connectivity problems

• First, check if the problem is just there because you have set the visibility of your device to hidden
• Eliminate all the restrictions from the Bluetooth such as locking the access with a password or a PIN
• Make sure the problem is not because of data which is not supported by any of the phones
• Do check if there is something wrong with the installed Bluetooth version on both the gadgets. They may not support the same and can cause the Bluetooth problems in the phone
• You need to make sure that the phone security is not disabled which can also disable the Bluetooth automatically
• If your phone is running in the power saving mode the same should be disabled from the phone
• It is necessary that your phone Bluetooth antenna is not facing any trouble with the same. Even a minor one can stop you to access this feature
• Check if the problem is there just because there is no enough space in the phone sending the data or the one receiving it
• Make sure the problem is not because of sending too many files in a single attachment. Some phones has a limit on the data size in one go and you cannot send bulky files
• It is necessary that the phone should be free from any kind of virus that can sometimes stop the Bluetooth functionality
• Open the Bluetooth settings and click on the list of recently connected devices. Erase a few names. Restart the phone and check if this solves the problem
• Make sure the problem is not there just because the device has not been paired correctly or you have entered a wrong passcode
• You need to disconnect your phone from other devices if it is connected before using the Bluetooth feature

Doesn’t Recognize the Windows PC

• First of all, check if the connection created is unsecure. The same may get terminated automatically or don’t get created if this is the case
• Make sure the cable which you are using is not responsible for the problem. Check if the same support both the gadgets
• You need to be sure that the devices have been paired correctly if they have been connected through Bluetooth/Wi-Fi
• Check and make sure the problem is not with the USB drivers in the phone. Update them and try again
• You can solve the problem with a simple restart to the phone
• Check if the selected mode on the phone after connecting it with the PC is not appropriate and is causing the problem
• There might be no sufficient storage space in the phone or in the Pc
• Do check if the problem you are facing is just because of non-working USB connector
• There are chances that your phone or the PC is infected with a virus
• You need to be sure that the problem is not there just because the data you are sending is not supported by any of the gadgets
• Do check if this problem is because of the errors which are related with the Windows

Quick Battery Drainage and slow charging

• Make sure to follow the recommended charging procedure for the phone
• Don’t rely on the portable charging sources beyond a limit
• You might have installed apps in your phone beyond a limit and running them at the same time can be the reason you are facing this problem
• The battery consumption of the phone is always more when the Wi-Fi hotspot and GPS are turned ON
• You need to make sure that you don’t download the data from the internet all the day as it can impact the battery performance
• Check if this problem is actually because of a faulty battery
• Your phone might have something wrong with its charging port. Check the same
• If the screen brightness is enhanced beyond a limit, reduce it and set it to automatic
• Make sure the phone charger is not causing this problem. Check the condition of the charging cable as well as the adapter
• You might be using the pirated accessories with your phone
• Check if this problem is there just because of blocked apps in the phone or if something is wrong with the RAM

SIM/Network related problem

• Make sure the network or the service you are using is not suffering from a downtime
• Do check if this problem is there just because your SIM card is not inserted accurately in the phone. Remove it and reinsert. Reboot the phone after this
• Check if your SIM card is registered on the network
• There are chances of the service suspension if you haven’t used your SIM for a specific time period
• Make sure this problem is not there just because the SIM slot is having something wrong with it
• Check if the SIM card you are using is having a physical damage on it which is responsible for this problem
• Make sure the things are not wrong just because the phone has its Airplane mode active on it
• Do check if the recommended network selection mode is set to automatic in the network settings
• One of the common SIM related common Samsung Galaxy A9 (2018) problems is the variant of the phone doesn’t support the SIM operating frequency band
• You might be facing this problem just because the 41g internet enabled SIM has not been inserted in the Slot 1
• Check if the SIM card is yet to be activated in case the same has been purchased recently
• The problem might be related to the signal antenna on the phone

Slow Performance

• Check and make sure if this problem is there just because your phone is completely loaded with the data in its default memory
• The presence of any malware and a virus can also largely affect its performance
• Simply restart the phone and check if this solves the problem
• There are chances of a hardware malfunctioning in your phone
• If a new version is available for the OS, get it installed quickly
• This problem also declare its presence when you don’t install the latest available updates for the apps present in the phone
• The phone might be facing this problem just because you have loaded it with some data and the files that it actually doesn’t support
• In case your phone is connected with another gadget, you need to disconnect the same from it while measuring its performance
• The slow performance is often confused with slow internet speed or the slow operating speed of the apps. Make sure you are not doing the same
• If your phone is operating in the custom settings, switch back to the recommended
• Clear the cache data of the apps and check if this solves the problem
• Avoid performing multitasking beyond a limit as you have to face this problem due to the very same reason
• The number of apps running in the background can also slow down the phone performance when they are complex

Overheating Problems

• Make sure the phone is having all the required hardware components in true working condition
• The use of accessories that the phone is actually not designed to handle can cause this problem
• When something is not good with the phone battery, there are chances to this problem
• If you have installed a back cover on the phone, the same can cause this problem by blocking the access heat to get released from the same
• Check if this problem can be solved by erasing some data from the phone memory especially when it is completely filled
• There are chances of an OS bus or with an app. Update them and take other possible actions
• Perform a simple reboot to the phone and check if the problem is gone after this
• There are chances that your phone is having something wrong with its Random Access Memory. Check the same
• If the moisture level inside the phone increased due to some reason, this problem is often felt
• Check if the phone ventilation system is working properly
• You might be downloading the data from the internet or playing the games on it for a long time. This can also cause overheating
• Make sure you use only original charger to charge your phone
• Avid using the power banks which are having different power specifications on them than on your phone battery

Touchscreen Problems

• A lot of users confuse this problem with the slow processing of the phone. Check if the same is also the reason in your case
• You need to make sure that the pre-installed transparent glass guard is removed from the screen. Also, check if the one you installed for the guarding/protecting the same is not causing this problem
• This problem could be there due to a virus or a when the phone is stored a lot of data in its default memory. If you are using any microSD card, remove the same and check if this solves the problem
• There are chances that the phone is having something actually wrong with its screen. Make sure there is no internal or a liquid damage is causing this problem
• Sometimes when the phone screen may stop functioning due to a liquid presence on it such as the sweat
• Do check if there are oil and grease particles on the screen causing this problem
• Make sure to clean your hands properly and remove the gloves and the mittens if you are wearing them. They can cause this problem
• ‘It is always recommended to you to open the phone in the safe mode when this problem arrives and check if the things are working perfectly in it. If so, something is actually not good with the software domain or with the installed apps
• Don’t connect your phone with a charger by turning ON its supply first. Connect the phone and then turn it ON. Later is recommended because you can face this problem due to the same reason
• Avoid using the phone while charging
• Try performing a force restart or a factory reset. This may lose the phone data but can bring can restore this problem

Camera related problems/Blurry images

• Do check if you have selected the general mode while capturing the pictures when the visibility is too low. Switch to night mode and turn ON the camera flashlight
• Do check if this problem is because of activating the burst mode on the phone
• One trick that simply let you keep the quality is to focus on the object through the phone camera before taking its snap
• Make sure the problem is not because of not cleaning the camera lens when it actually needs the same
• Simply enable the HD picture capturing in the camera settings. Also, check if you have selected the low pixel density shooting which is causing this problem
• There are chances that the phone is having something wrong with the Operating System if you are unable to open the camera
• Clear the cache data of the other apps and check if this trick helps you to get the things back on track
• Avoid using any other app. Open and capture images by operating the camera only through the default app
• You might not have kept the phone still while capturing the pictures
• Don’t use the camera zoom feature when you can keep up the pace with the quality without the same

Apps not performing well

• Check and make sure that the app causing this problem has permission given to it for accessing the phone features and the data which it needs to operate. These permissions are asked when you installed the app and open the same for the very first time. Refusing the same can be the reason to this problem
• Always get the fresh version of the app installed in your phone. This can be assured by turning ON the automatic updates
• Try clearing the cache data of the apps causing the problem and check if this avoids the unexpected behavior of the same
• The apps should be installed in the phone memory than in the memory card to get the best out of them
• Do check if the problem is there just because your phone OS has something wrong with it
• Make sure to disable the safe mode if it is currently active. It can disable a specific or a few apps installed in the phone
• Don’t make any changes to the default settings of the apps as you may face this problem due to the very same reason
• Check if this problem is observed only because your phone doesn’t have the apps installed from the Play Store but from the sources that the phone cannot trust
• A virus presence in the phone can be the reason to this problem. Scan your phone and remove it through an antivirus application

Earpiece sounds Robotic

• Do check if this problem is there just because the speakers of the earpiece are having dust deposited in them
• Check and make sure the earpiece is supported by the Samsung Galaxy A9 (2018) if you are using a third-party one
• Make sure the earpiece connector on the phone is not having something wrong with the same
• The music or melody you are playing might be of low quality
• Check if this problem is there just because the earpiece has not been connected correctly with the phone
• There are strong chances that you have disabled the phone sounds or something might not be good with the drivers of the same
• The errors and the bugs related to the phone OS can be responsible for this problem. Check
• Make sure the earpiece is actually in proper working condition
• Do check them on a parallel phone if they are working perfectly
• Restart the phone and connect them again with it. This may solve the problem

So this is how you can deal with the common Samsung Galaxy A9 (2018) problems without worrying about anything. You need not to worry about anything while following this guide until you apply methods and the instructions in the way they are recommended. For any other problem, let us know through the below comment section.