Common Problems in Realme Narzo 50A Prime and Solutions

Following the solutions listed in this post is a simple task. However, we recommend you simply read them all first before applying. This eliminates the chances of any additional glitch that may arrive due to applying solutions in the wrong manner. Getdroidtips cannot be blamed for the same. Check out now how to fix common problems in Realme Narzo 50A Prime.

Connectivity Problems

Bluetooth connectivity problems

Solutions

Keep the Bluetooth-enabled devices as close as possible. Sometimes placing them away can be the reason you have to face this problem.
Make sure the problem is not caused just because the phone cache data is not cleaned for a long time.
In some cases, users have to make sure their device and the one with which they are trying to create a Bluetooth connection is not having any security concerns such as the presence of a virus.
In some cases, the users have to make sure that the problem is not there just because the phone is running in safe mode.
This problem can be solved by rebooting your device. Try the same
Make sure the problem is not caused by any glitch associated with the Bluetooth antenna
The data format on your Realme Narzo 50A Prime might be causing the trouble. Check if both the gadgets support the same
It is not always necessary that the problem is there on your phone. It can be in the other device as well you are trying to connect with
In some cases, the users need to make sure that the problem is not there just because they have something wrong with their device which is related to the default Bluetooth drivers
Check if you turned OFF the device security or imposed any kind of restrictions on the same, which can raise a Bluetooth concern
There are chances that the actual problem is related to the phone OS. Update the same and check if this helps
The phone battery might be low, and you are running the device in the power-saving mode. This can affect the Bluetooth functionality for sure

Wi-Fi/Internet connectivity problems

Solutions

Check if the security of the internet connection is disabled or if is having a concern with the same.
Make sure the LAN settings of the connection are not customized, which can stop the internet on your device.
Make sure the Wi-Fi password entered by you in the device for the authentication purpose is right.
Do check if this problem is only there because several devices are connected already to the same network.
Make sure the browser, the app, or the domain which you are opening are not having any of the problems related to them.
It is always suggested to you to place the router at a central location in your arena to assure the problem is not caused due to improper Wi-Fi signal strength.
Turn OFF your Realme Narzo 50A Prime and the Wi-Fi router. Start them again and try connecting one more time.
This problem might be associated with the Wi-Fi antenna on the router or your phone. Check the same
Sometimes the users have to face this problem because of no other reason than running the device in the power saving mode all the time.
There are chances that the actual fault is caused just because the problem is there with the router’s configuration. Check
In some cases, users have to face this problem because of consuming the entire bandwidth on their internet connection.
Check if the phone security is turned OFF manually and the same is causing the problem.
Sometimes the Wi-Fi/internet problems declare their presence just because the services are suspended on your connection.
The network administrator might have imposed some additional restrictions after entering the password. Check if your device is fulfilling them.

Mobile data not working

Solutions

Your data pack might have expired. Check the same and make sure it is not the reason for this problem.
This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case.
Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason.
This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason.
Simply make sure the actual fault is not caused just because the phone’s storage space is not available. This can happen in certain cases
A problem with the service provider or with the network can be a reason you have to face this fault in your phone.
Make sure you are not confusing this problem with the slow internet speed
Check if the problem is caused by a poor signal strength on your Realme Narzo 50A Prime
Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
Simply restart the phone and check if this helps you to fix the issue
Turning the roaming services OFF can be a reason for this problem on your device
Check if the network mode selection on the phone is wrong. You might have selected a 2G network the same when you are using a 4G SIM
Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

Check if the internet connectivity on the device is poor and if the same is causing this problem.
Make sure the actual problem is not in the phone’s GPS sensor. Check and get it repaired if you find the same.
The problem could be there in the GPS antenna of the device. Thus, check the same and take action required.
Toggle the phone GPS and check if this works
Sometimes running several apps on the phone that access the phone’s GPS cause this problem. Close a few and check if the problem is solved
Check if the phone location services are ON. This is required for the proper working and functionality of phone’s GPS
Enabling power saving mode on your Realme Narzo 50A Prime can be the reason for this problem.
Make sure the GPS problem in the device is not related to the failure of any hardware component.
Check if any important OS update is spent and install the same. This can solve the GPS-related common problems in Realme Narzo 50A Prime
Select high accuracy mode in the location services and restart your device. This may solve the problem
Check if this problem can be solved by updating the Google maps
Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
The phone’s GPS might be disabled or turned OFF manually. Check and turn it ON if so
Refreshing the GPS data on your device can solve this problem. Check if this works
If nothing works, perform a factory restart by saving the phone data first and check if the problem is gone

SIM/Network Problems

Solutions

Carefully inspect if you can locate damage or a crack on the SIM card. The same is located, can cause the problem
Continuous signal interruption due to changing your location frequently can cause this problem. Check
In some cases, if you don’t log in to your Google account on the phone, the signal problems could be there because of the very same reason
Make sure the SIM card is turned ON in the network settings
Check if the phone’s Airplane mode is turned ON and the same is the actual trouble creator
Make restrict the access of the SIM card with a password which can cause this problem in many cases
Sometimes this problem arrives due to the failure of the signal antenna on your Realme Narzo 50A Prime
Check if the SIM card services have been suspended due to any of the possible reasons
You might not have inserted the SIM card correctly into the phone. Remove it and insert it once again
This problem can be solved by performing a basic restart of the device. Try
Do check and make sure the problem is not related to the SIM card slot on the phone
Sometimes the problem declares its presence when the users purchase the wrong variant of the phone
Check if the phone bootloader is unlocked. The problem can exist due to the same reason as it installs the unwanted updates on the phone often
The SIM card you are using might be in bad condition and need replacement. Check the same

Apps not working properly

Solutions

Check and make sure the problem is not there due to running the phone in safe mode. This disables installed applications in the device.
Check if the apps are installed on the micro SD card and not in the phone’s default memory. The same can create trouble.
An active virus in the phone can directly be blamed when the apps are not behaving properly.
Make sure the OS bugs are not responsible for the problem you are facing
There are chances that the phone features are manually turned OFF, and the same is causing the problem
One of the app-related common problems in Realme Narzo 50A Prime is denying the necessary permission to the apps to access phone data or features
Check if the apps are not updated to the latest available version. Install them
Sometimes this problem is experienced due to overheating of the device. Check the same
The reason you are facing this problem is nothing but installing the apps from the third-party sources on the device
Do check if the problem is there just because the phone RAM has something wrong with the same
Remove the apps which are causing the trouble and install them again on the device
Check if you changed the important settings of the installed apps to the custom, which often creates the trouble
Perform a software reset to your phone and check if this helps to avoid the problem
Check and make sure the app which is causing the trouble is not having any coding errors in the same

Poor Camera Quality

Solutions

The phone might be running in the power saving mode or the safe mode. The same can limit the camera functions.
Your device might not have sufficient storage space available at the same which makes it store the images in the low-quality format.
The image stabilization option always helps you to keep up the pace all the time when it comes to picture quality.
Do check and make sure the problem is not caused just because of any Operating System bug. If the screen appears blank upon opening the camera app, OS bugs are often held responsible for this.
Don’t use the camera zoom feature beyond a limit, as this often cuts down the picture quality.
Image resolution selected by you in the camera settings can impact the quality largely.
This problem often appears during a video call because of signal issues. Check the same
There are chances that the camera lens has some moisture, oil or grease particles on the same, which are affecting the quality. Gently clean the same and check
Capturing the pictures or videos in burst mode often affects the quality in several cases. Avoid the same
Select the shooting mode as per the nearby visibility and other factors that decide the picture quality
There are chances that your Realme Narzo 50A Prime is suffering from a hardware issue. Get it checked properly.
Do check and make sure the problem is not caused due to not capturing the images keeping the phone still

Overheating Problems

Solutions

Factors related to the environment often cause this problem. Check if the same is the reason in your case as well.
Check if this problem is created by the power bank you are using. Pay attention to the power specifications of the phone and the power bank, which must be the same.
The overheating problem could be there because you are running the device in the safe mode or the power saving mode all the time.
An active virus in your Realme Narzo 50A Prime might be the reason for this problem.
Check and make sure the problem is not caused just because you have connected it with any accessory.
Using a low-quality or a third-party charger can be the reason for the overheating issues.
Sometimes this problem is caused when you change the important/recommended settings of your device.
Check if the actual reason for this problem is installing a lot of apps in it from the third-party sources.
Sometimes the overheating is caused by the installed games on the device. Check them properly and make sure the ones installed are supported by the phone
Do check and make sure the problem is not there just because your device has something wrong with the data stored in the same.
Check if the phone battery is having something wrong with the same which is causing this problem.
The ventilation system of your phone might have stopped working and is causing this problem. Check the same

Slow Performance

Solutions

First, check if the internet connection is operating slowly, and the same is the reason you are experiencing this issue in your phone.
The type and kind of apps you installed on your Realme Narzo 50A Prime can largely affect the performance of the same.
Sometimes the blocked apps are the reason you have to face the problem. Check and remove them.
When the installed application in your device has a problem associated with them, the performance often becomes slow. Check and install the latest available updates.
One of the performance-related common problems in Realme Narzo 50A Prime is nothing but virus infection in the same
The speed of all the operations can become slow all of a sudden when an application is installed by you which is not supported by the same
There are chances that the phone is active in the safe mode, which also limits its performance and operations
In case you turned OFF some phone features or imposed any kind of recursions on the same, it can be a reason to this problem
In some cases, running the charging pattern of your device affects its performance
Make sure the RAM of your device is not suffering from any kind of fault
Running a lot of applications on your device can be the reason you are facing this problem. Check
This problem can be solved by disabling the phone bloatware in case you have complex needs for applications
Perform a hardware reset, and this will probably solve the problem. Save the phone data before going ahead.

Slow Charging

Solutions

Make sure the problem is not caused due to a faulty charger. Check the network adapter as well as the charging cable.
Your Realme Narzo 50A Prime might be having a problem in the charging port of the same. Check the same
This problem could be solved by performing a software reset. Try the same
Wipe the cache partition and check if this helps to fix the problem
Do check and make sure the apps are not running in the background, which often slows down its charging speed
Sometimes this problem is caused just because the Wi-Fi hotspot is turned ON and sharing the internet connection with other devices
Cut down the screen and turn OFF time. Keep the lowest limit on the same
The reason you are facing this problem is nothing but a weak power source.
In case you are downloading the data while charging your phone, the same can be a reason it is taking more time to charge
Check and make sure the problem is not there just because you are using your device for any purpose while charging the same.
Bad apps on your device can cause this problem. Check the same
Corrosion or moisture in the charging port can boost its charging time. Check and take action required

Poor Battery Life

Solutions

Turn OFF the phone and application’s data synchronization. The same can be a reason it is not giving properly backup
You are facing this problem is nothing but a fault with the battery inside. Check
You simply need to make sure the problem is not caused just because many app notifications are running in the background. Close the apps running in the background as well
Check and make sure the actual problem is not caused just because the Bluetooth and Wi-Fi features are turned ON and searching for new devices continuously.
The poor battery life is a problem that is often caused when the phone’s GPS is turned ON when there is no need for the same.
Sometimes the problem is caused by a virus or malware in your device. Check the same.
The reason you are facing this problem is nothing but a software problem with the phone. Install the pending updates and this will fix the problem. Check
There are chances that the actual fault is there due to installing power-hungry apps on your Realme Narzo 50A Prime
Check if the screen brightness level is too high and the problem is caused because of the very same reason.
Perform a basic reboot and check if this helps you to fix the problem

The screen is not working properly

Solutions

Clean the device screen and check if this helps you to fix the problem. The oil and sweat particles on the screen can be the reason for this problem.
There are chances that the problem is there due to sharing the device screen with another device through the screen sharing option
Check and make sure the problem is not there just because your device is running in the power-saving mode.
Remove the glass guard installed on your device screen and check if this helps to fix the problem
The reason you are facing this problem is nothing but the failure of screen sensors.
Do check and make sure the problem is not caused by a virus in the phone’s default memory.
One of the screen-related common problems in Realme Narzo 50A Prime filled phone memory. This can be a reason for the problem.
Check and make sure your hands are totally clean and are not covered with either mittens or gloves
The reason you have to face this problem is nothing but physical damage on the screen which can be internal
Sometimes the users have to face this problem because of no other reason than installing bad apps or the ones from the Play Store
A forced restart can help you to fix the problem. Try the same

Earpiece Sounds Robotic

Solutions

Perform a basic restart and check if this helps you to fix the problem
Make sure there is no sharp bend on the earpiece wire which can cause signal blockage and cause robotic sound
There are chances that the actual problem is caused just because of bad signal strength due to a phone call
The phone sound card might be having a problem with the same. Check
Sometimes, when not in proper working condition, the phone sound drivers can cause this problem. Check the same.
Do check and make sure the problem is not caused just because the phone has something wrong with the earpiece connector.
Do check that the problem is not there because the earpiece is not connected or paired properly with the phone. Check.
Sometimes the problem is caused due to liquid damage caused to the earpiece speakers due to body sweat
Check and make sure the problem is not there because you are playing low-quality music on your Realme Narzo 50A Prime.
The earpiece you are using might not be supported by the phone. Check the same.

Realme Narzo 50A Prime Fingerprint Sensor Issue

Solutions

First of all, simply clean your hands. Dust or debris on the fingers can be a reason for the problem. Check and take action required
Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
This problem can sometimes declare its presence due to filling the storage space of the phone
The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
Simply delete the saved fingerprint from your Realme Narzo 50A Prime and add it again. This can solve the problem
One of the reasons for the fingerprint-related common problems in Realme Narzo 50A Prime is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
Always make sure to add more than one fingerprint
Your fingers might be wet, and the same can be a reason for this problem
Always give priority to the phone updates. Installing them makes sure the problem wouldn’t declare its presence
Check if there is a minor injury on your finger that might be acting as a barrier for the scanner when it tries to read the information from the same
Performing a factory restart can solve this problem. If this doesn’t work, the reason for this problem might be a hardware fault in the phone.
Sometimes this problem could be there due to allowing multiple apps installed on the phone to access the fingerprint scanner on the phone. Check and take action required

Realme Narzo 50A Prime Not Turning ON

Solutions

Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
Make sure to press the power button a bit harder and check if this helps
Sometimes this problem would be due to a fault in the power button. Check and take action required
An unknown software glitch in the device can be a reason for this problem. Check and take action required
There are chances that the phone is getting turned, but it’s the screen that is not. Check and make sure this is not the actual issue in your case
This might be happening because you restarted or turned OFF your device when it was updating
Know the exact number of seconds you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short period
Liquid damage to your Realme Narzo 50A Prime can be a reason for this problem. Check and take action required
Hardware damage in your phone can be the reason for this problem. Check and get it repaired
Overheating can sometimes turn off the device automatically, and you cannot turn it ON unless the inner temperature comes down the normal range
Check if the phone can be turned ON in safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Realme Narzo 50A Prime Not getting charged via cable/charger

Solutions

Check if this is a problem just because the phone battery is faulty
Make sure the phone charger is in proper working condition
A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
A bad app or the one installed from a third-party source can be the reason to this problem
Don’t use a third-party charger as this can be a reason to this problem
Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
In some cases, the phone gets charged but the charging percentage icon doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
Sometimes the charging-related common problems in Realme Narzo 50A Prime are experienced when the charging socket/power source you are using to charge your widget is faulty
Check if the actual fault is with the charging cable. Check and replace the same if required
This problem could be due to moisture detection in your Realme Narzo 50A Prime. Check its level and take the required action
Remove the last application you installed and check if this helps you to deal with the problem
An issue with the phone motherboard can be the reason you have to face this problem
The pins in the phone socket might be damaged, which is causing this problem. Check the same
Drain the phone battery completely and charge it again. Check if the problem is solved
Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

Check the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
Make sure you aren’t using a third-party camera application that is not compatible with your Realme Narzo 50A Prime.
Disable the safe mode if your phone is running in the same
This problem could be there just because the phone has something wrong with any of the hardware components inside
Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
Delete the cache of the camera application and check if this helps you to deal with the problem
Do check and make sure the actual problem is not caused just because the camera lens is faulty or damage
There might be no storage space available in the phone or in the memory selected for storing the camera files, and the same can cause this problem. Most of the time, the camera-related common problems in Realme Narzo 50A Prime are because of no other reason than this.

Solutions

Check if the concerned app is outdated. Updating the same from the Play Store can fix this problem.
Do check if the Google Play Service on your device has something wrong with the same because it can affect the working of installed applications
The low storage space on your device can be a reason for this problem. check and do the needful in this regard
There are chances that the actual problem is with your account created on the app. Check
Make sure there are no recent changes in user policies of the concerned app
One of the reasons for the app login-related common problems in Realme Narzo 50A Prime is not cleaning the cache data of the concerned app. Try it and check if this solves the problem
You might be running the app in custom mode. Check this as it’s a common reason for this problem
A weak internet connection can also be the reason for this problem. Check it and do the needful
Check if there is a security concern with the app which is responsible for this problem

Video Recording Issue

Solutions

Check if the camera lens is dirty. This can be a reason for the problem in your device
One of the reasons for the Video-recording related common problems in Realme Narzo 50A Prime is the limited storage space. Check and empty the same
Running the camera app in custom settings can be a reason for this problem in some cases
You need to make it sure the problem is not caused just because your Realme Narzo 50A Prime camera lens is physically damaged
There are certain chances that the problem is caused by a software issue in the device. Update the OS if a new version is available and check if this fixes the problem
Turn ON airplane mode and check if videos can now be recorded. If so, simply close everything running in the background and close notifications. Restart your device after this
The problem might be because you are using a third-party camera app your device cannot fully support. Check the same
Restore all settings to default in video recording settings and check if the problem is gone

Unable to Send or Receive Text Messages

Solutions

Make sure the contact you are sending the message to is not blocked.
Check if the problem is there just because the message center number for the network operator is not correct or missing in your Realme Narzo 50A Prime settings.
Simply clean the message app data and check if the problem is solved.
Erase some older messages that are no longer required and check if this works.
Restarting your device may solve this problem. Try it and check.
Remove the SIM card from your device and reinsert it. This may solve the problem. Try it.
Check if the problem is from the network provider’s end.

Unable to Make Phone Calls

Solutions

This problem might be there because the Airplane mode on your device is turned ON. Check and turn it OFF
Eject the SIM tray and reinsert it after 10 seconds. This may fix the problem
Reset the network settings to default in case you recently customized them and check if this works
Phone call-related common problems in Realme Narzo 50A Prime are often caused when the network selection mode is set to manual mode. Switch it to automatic and check if this fixes the problem
You might have blocked the phone contact you are trying to call. Check this in the block list
Simply restart your device and check if this fixes the problem
Make sure the call barring option is not turned ON because this can be a reason for this problem
Install any pending software update and check if this helps you to fix the problem
The reason for this problem might be a lack of calling credit. Check and fill the same

WhatsApp is Not working on Realme Narzo 50A Prime

Solutions

Check if you are violating any WhatsApp user policy
Switch to default settings in the settings and check if this works
Check if the WhatsApp storage on your Realme Narzo 50A Prime is filled. Erase some data and try again
Sometimes this problem is caused when users log in on the same account through multiple gadgets. Make sure you have not logged in to your account from a PC/parallel smartphone at the same time
There are chances that you are running WhatsApp on an outdated OS. Check and take action required
Simply switch to the latest WhatsApp version if you haven’t installed its updates for a long time
Make sure something is not wrong with your internet connection
Clear the WhatsApp cache data and check if this fixes the problem
WhatsApp-related common problems in Realme Narzo 50A Prime are caused in some cases when VPN is turned ON. Turn it OFF and check if the problem is gone

Motorola is known for offering tremendous after-sales support, and you must contact them if the above-listed solutions don’t work. There may be a fault due to the failure of any hardware component. You can scroll down and post a comment to know more about how to fix common problems in Realme Narzo 50A Prime or in case you don’t know how to contact Motorola support. Thanks, and keep visiting our blog.

Common Problems in Realme Narzo 50A Prime and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More

Realme Narzo 50A Prime Device Overview: