Common Problems in Vivo X60 Pro and Solutions

While trying to fix common problems through the solutions listed in this post, things may become messy and you can face an additional problem in the device. Although all the solutions you will be reading in the next section are generic and thus, completely safe, we at www.getdroidtips.com still don’t take any guarantee of having a favorable outcome until you apply the solutions in the correct way. It is obvious that things can go wrong due to your carelessness. This happens with several users who start applying solutions in a random manner. It makes sense to first read the entire set of solutions listed against every problem. This helps you to understand their true meaning and can therefore enhance the probability of getting an effective outcome. Check out now how to fix common problems in Vivo X60 Pro.

Connectivity Problems

Bluetooth connectivity problems

Solutions

One of the leading reason you are facing this problem is keeping the phone inside a bag or in your pocket
Make sure the problem is not caused just because the Bluetooth history is not deleted for a long time
You might have paired a Bluetooth enabled device in an incorrect manner
There are chances that the actual problem is there just because your smartphone is having something wrong with the Bluetooth antenna
Check if any kind of communication restrictions are manually imposed by you on your Vivo X60 Pro
You can face this problem just because your phone Bluetooth visibility is having a time limit imposed on the same
Check and make sure the Bluetooth visibility is not hidden from the nearby gadget
You are recommended to send data under 100MB only in one cycle. Sending bulk data can cause this problem
The reason you are facing this problem is nothing but the installation of the third-party apps in the phone
Simply make sure the actual problem is not caused due to manually disabling the phone Bluetooth
Delete the cache data of all the installed apps and check if this helps you to solve the problem
While pairing the devices for the very first time, you need to be careful about the passcode that appears on the screen. Enter it correctly
The actual problem can be there in the other device you are tarrying to connect. Check the same properly
Simply make sure the problem is not there just because the OS in your Vivo X60 Pro is having something wrong with the same
A radiation around your device can sometimes stop the Bluetooth to perform its actual task

Wi-Fi/Internet connectivity problems

Solutions

Check if the reason to this problem is a fault in your Wi-Fi router. Check it properly
There are chances that he default Wi-Fi driver software is causing the problem. Check the same
Keep the mobile data OFF on your phone when you are connecting it with a Wi-Fi internet connection
Make sure the Wi-Fi hotspot is not turned ON. This can be a reason to the problem in your Vivo X60 Pro
This problem might be there due to the weak connectivity of your internet or Wi-Fi connection. Check
Make sure any of the apps installed on your device is not responsible for this problem. This usually happens when the installed app is having access to the phone Wi-Fi
Check automatic connection of the phone to a nearby authorized Wi-Fi connection
Open the LAN settings and check if they are running in custom mode. Restore them and check if this helps
The reason to this problem is entering an outdated password in the phone. Check and correct
The network administrator might have set additional requirements for the Wi-Fi devices to get connected to the network
The Wi-Fi router can have an error in the configuration of the same. Check
Make sure the security of the network is not disabled or turned OFF. This can cause the actual problem
There are certain chances that the actual problem is caused just because of an error in the phone browser you are using
Perform a general reboot and check if this helps you to fix the problem
The reason you are facing this problem is nothing but a fault that is caused in the Wi-Fi antenna of the phone or the router

Mobile data not working

Solutions

Your data pack might have expired. Check the same and make sure it is not the reason to this problem
This might be happening due to crossing your daily bandwidth limit usage. Check if this is the case
Make sure the actual problem is not with the phone SIM card. Refer to the solutions listed under the headline “SIM/Network Problems” in this post
Make sure if the internet services are facing an obstacle on your phone due to any of the possible reason
This can happen in some cases when the phone is updating the installed apps or is downloading the OS updates. Check if this is the reason
Simply make sure the actual fault is not caused just because the storage space is not available in the phone. This can happen in certain cases
A problem with the service provider or with the network can be a reason you have to face this fault in your phone
Make sure you are not confusing this problem with the slow internet speed
Check if the problem is caused by a poor signal strength on your Vivo X60 Pro
Reset the network setting to the recommended mode in case you customize them. This can solve the problem for sure
Simply restart the phone and check if this help you to fix the issue
Turning the roaming services OFF can be a reason to this problem on your device
Check if the network mode selection on the phone is wrong. You might have selected a 2G network in the same when you are using a 4G SIM
Clear the cache partition of the device and check if this solves the problem on your device

GPS Problems

Solutions

Check if the internet connectivity on the device is poor and the same is causing this problem
Make sure the actual problem is not in the phone GPS sensor. Check and get it repaired if you find the same
The problem could be there in the GPS antenna of the device. Thus, check the same and take the action required
Toggle the phone GPS and check if this works
Sometimes running a number of apps in the phone that access the phone GPS cause this problem. Close a few and check if the problem is solved
Check if the phone location services are ON. This is required for the proper working and functionality of phone GPS
Enabling power saving mode on your Vivo X60 Pro can be the reason to this problem
Make sure the GPS problem in the device is not related to the failure of any hardware component
Check if any important OS update is spending and install the same. This can solve the GPS-related common problems in Vivo X60 Pro
Select high accuracy mode in the location services and restart your device. This may solve the problem
Check if this problem can be solved by updating the Google maps
Recalibrate the GPS on the device using the compass app and check if the problem is eliminated
The phone GPS might be disabled or turned OFF manually. Check and turn it ON if so
Refreshing the GPS data on your device can solve this problem. Check if this works
If nothing work, perform a factory restart by saving the phone data first and check if the problem is gone

Poor Camera Quality

Solutions

Your phone camera might be giving poor quality just because of installing a third-party camera app and using it
There are chances that the problem is caused just because the pre-installed glass guard is not removed from the device
The camera-related common problems in Vivo X60 Pro are caused when the device OS is having something wrong with the same
Check if this problem is there just because the visibility around is poor. Turn the camera flashlight ON. Also, select the hooting mode that suits the situation
Make sure to keep the burst mode disabled and this will solve the problem for sure
There are chances that the actual problem is caused in your phone just because the power saving mode is turned ON
The poor camera quality might be due to filling the storage space of your device fully
Do check and make sure the problem is not caused just because your phone is having a hardware fault in the same
Select the maximum pixel density in the camera settings and check if this helps you to solve the problem
Do check and make sure the image stabilization option is turned ON. This helps you to deal with the problem for sure
Simply clean the camera lens. It can have hidden moisture and oil particles on the same which can cause this problem
This problem could be there during a video call due to poor network signal strength
Check and make sure the problem is not caused just because the screen brightness selected by you is too low
Avoid using the camera zoom feature and check if this helps you to deal with the problem

Overheating Problems

Solutions

In some cases, this problem is caused when multiple apps are running in the background. Check and close them
A basic restart to your device can fix this problem. Try the same
You can ace this problem just because of an issue in the device ventilation system
The reason to this problem is nothing but installing a lot of games on your phone
Check if this problem is caused just because your device is having a problem in the battery
The overheating is often caused in the phone due to some blocked apps or unused data. Check and delete the same
Sometimes this problem is there just because of some basic factors related to the environment
There are chances that the actual problem is there just because your Vivo X60 Pro is having something wrong with the OS. Check and update the same
You can fix this problem simply by deleting all the temporary files you have stored in your device
Do check and make sure you are not facing this problem just because of overcharging your device
A power bank which is not of appropriate quality or the one not compatible with the Vivo X60 Pro can be the reason to this problem
Simply make sure the actual problem is not caused just because your smartphone is having a lot of third-party apps installed in the same
This problem could be there due to a hone virus. Scan your device and remove the same
Try a forced restart. This can solve the problem for sure

Slow Performance

Solutions

Check if the browser installed in your device is having multiple tabs opened. This often causes the slow performance of a smartphone and many users really don’t have an idea about the same
Check if this problem can be solved by a simple reboot to your device. Try the same
The reason you are facing this problem is nothing but an OS bug. Check the same
This problem might be caused by a recently downloaded or installed theme in your smartphone
Customizing some important settings of your device can cause this problem
This problem can be fixed simply by updating the apps installed in the device is they are still running in old or outdated versions
Do check if the problem is caused by a phone virus or malware
The reason you are facing this problem is nothing but connecting your Vivo X60 Pro to a nearby gadget through any mode. Simply disconnect and check if this solves the problem
You simply need to make it sure the problem is not caused just because your smartphone RAM is faulty
The slow performance of any smartphone might be due to a slow internet connection. Check the same
There are chances that the fault is caused just because your device is having a security issue
If the storage space on your phone is completely filled, the same can cause the slow performance of the phone
Check if you have installed the apps in your phone from a third-party source. This often causes slow performance. Check and disable them
Make sure your device is not running in the power-saving mode. This can slow down the overall performance

Screen not working properly

Solutions

One of the common problems in Vivo X60 Pro related to the screen is nothing but a virus in your phone. Check the same
There are chances that the actual problem is caused just because the screen is having any internal damage on the same
Sometimes the users have to face this problem just because a pirated or a low-quality accessory is connected with the phone
Check if you can fix this problem simply by performing a forced restart
Do check and make sure the reason to this problem is not associated with the screen mirroring option. If the same is turned ON and the device screen is shared with another nearby gadget, turn it OFF. Check if this works
Do check and make sure you are not facing this problem just because your device is suffering a problem with the screen sensors. Check
Many users face this problem just because the storage space in the phone is filled with unwanted data. Delete some files and check if this helps
The reason you are facing this problem is nothing but a fault that is associated with the installed apps. In case an app has been installed recently, deleting the same can fix the problem for sure
Do check and make sure the actual problem is not caused just because the transparent glass guard installed on the phone has tampered. Replace it and check if this solves the problem
Do check and make sure the actual problem is not caused just because your gadget is running in the power-saving mode
Simply cleaning the device screen solves this problem in certain cases. This is because the oil and grease particles are the actual trouble creators

Earpiece Sounds Robotic

Solutions

There are various reasons to this problem. You should begin with a basic reboot to your device. Check if this solves the problem
Make sure the actual problem is not caused just because your smartphone’s earpiece connector is damaged
There are chances that the problem is caused just because the earpiece are not compatible to the Vivo X60 Pro smartphone
Do check if the earpiece wire is physically damaged. This can be a reason to this problem
Simply make sure the actual problem is not caused due to an error in the phone sound drivers
Check if the sound card on your phone is working in a perfect condition
There are chances that the actual problem is caused just because your smartphone is having something wrong with the OS. Check and fix the same
Many users complain about this problem after installing a third-party music app. Check if this is the reason to this problem in your case as well
Sometimes it’s nothing but not properly pairing or connecting the earpiece to the phone which causes this problem
Do check and make sure the actual problem is not caused just because our smartphone is having something wrong with any of the installed app
The reason to this problem is nothing but signal attenuation
Check and make sure you are not facing this problem just because of playing a low-quality music
The reason to this problem is nothing but poor network signal strength during a voice call

Slow Charging

Solutions

This usually happens when the phone battery is not in a proper working condition. Get it checked
Simply make sure that not multiple apps are running I the background
Disable the data synchronization between the phone and the installed apps
Check and make sure you haven’t imposed any restriction on your device which is causing this problem
Simply make sure the actual problem is not caused just because your Vivo X60 Pro is experiencing a fault in the charging port. It can have its pins damaged or there might be corrosion in the same
Sometimes it’s nothing but improperly connecting the charger to the device which causes this problem
You simply need to make it sure that actual problem is not caused by a phone virus
You can fix this problem by a basic reboot. If this doesn’t work, perform a software reset
Check and make sure the problem is not caused just because you are using a charger of another smartphone
There are chances that the actual problem is just because of placing phone calls while charging your phone
Make sure no feature on your device is running without any use. This can be a reason to the problem
Sometimes the users have to face this problem just because the smartphone is having a software fault in the same. Install the latest available updates for the phone as well as for the OS

Poor Battery Life

Solutions

The reason to this problem in certain cases is boosting the screen brightness. Control the same and check if this helps
One of the reasons to the common problems in Vivo X60 Pro which cause poor battery life is nothing but customizing the power settings. Check and restore
There are chances that the actual fault is caused just because your smartphone’s battery is not in true working condition
Do check and make sure the background notifications which you haven’t read are not causing this problem
Sometimes the users have to make sure that the problem is not caused just because the smartphone is having something wrong with the installed apps. Check them properly
Check if the streaming applications if installed on your device are causing this problem
Turn OFF the phone GPS, Bluetooth and Wi-Fi if they are turned ON without any use
Make sure you haven’t connected your device to a gadget through a power cable or a wireless mode. Simply disconnect and check if this helps
The reason you are facing this problem is nothing but the screen-out time is high
Wipe the cache partition and check his this helps you to deal with the problem
There are chances that the fault is caused just because of the installation of power-hungry apps in your phone
Check if your device is having several games installed on the same and that’s you by customizing the recommended settings

Apps not working properly

Solutions

This problem declares its presence mainly because of not updating the installed apps in your device. Check
Simply make sure the true problem is not linked with the phone RAM. It might be faulty and is causing the problem. Heck
The installed apps can have various bugs or coding errors that can cause the problem
Check if this problem is caused just because the app creating the problem is not supported by your Vivo X60 Pro
This problem often declare its presence due to a virus in your device
You simply need to make it sure that the actual problem is not there just because your smartphone is having a problem in the software domain
If you deny the installed apps to access your phone data, the problem could be there because of the very same reason
Keep your device free from all the restrictions. This helps you to avoid all the apps-related problems automatically
In case any of the features of your phone is disabled, simply enable the same. This can solve the issue
Make sure the problem is not caused just because the apps are running in the custom settings on your device
Sometimes turning ON the safe mode affects the working of the apps installed in your device
Check if the internet connection is weak and the same is causing this problem
A basic reboot to your device may solve this problem. Try the same

SIM/Network Problems

Solutions

The phone signal antenna might be in a non-working condition. Check and take the action required
If you have restricted the access of your SIM card due to a security reason, remove the password or the PIN imposed on the same. This can be a reason to the problem
Check if the SIM card is having a physical damage or stain on the same. This often causes the concerned problem
The service you are trying to access on your device might be restricted
Check if the problem is there just because the SIM card is not inserted correctly on your Vivo X60 Pro
The reason you are facing this problem is nothing but a fault in the SIM slot. Check the same
Avoid unlocking the device bootloader
Check if the roaming services are activated on your phone when they are required
Check if your phone is having the Airplane mode turned ON
Make sure the reason to this problem is nothing but the suspension of services
This problem is often experienced in a smartphone when the users change the network preference from automatic to custom

Vivo X60 Pro Fingerprint Sensor Issue

Solutions

First of all, simply clean your hands. Dust or debris on the fingers can be a reason to the problem. Check and take action required
Gently clean the fingerprint scanner on the phone with a soft cloth and check if this solves the problem
This problem can sometimes declare its presence due to completely filling the storage space of the phone
The fingerprint scanner might not be working due to a bug in the Operating System. Check and take the required action.
Simply delete the saved fingerprint from your Vivo X60 Pro and add it again. This can solve the problem
One of the reasons to the fingerprint-related common problems in Vivo X60 Pro is nothing but putting pressure on the fingerprint scanner very softly. Put a bit more pressure on the same with your finger and check if this works
Always make sure to add more than one fingerprint
Your fingers might be wet and the same can be a reason to this problem
Always give priority to the phone updates. Installing them make sure the problem wouldn’t declare its presence
Check if there is a minor injury on your finger which might be acting as a barrier for the scanner when it try to read the information from the same
Performing a factory restart can solve this problem. If this doesn’t work, the reason to this problem might be a hardware fault in the phone.
Sometimes this problem could be there due to allowing multiple apps installed in the phone to access the fingerprint scanner on the phone. Check and take the action required

Vivo X60 Pro Not Turning ON

Solutions

Check if the phone battery is charged. This could be due to the consumption of entire juice from the same
An issue with the third-party app can cause this problem. Thus, check all the apps before you install them in the phone and make sure they are compatible with the same
Make sure to press the power button a bit harder and check if this helps
Sometimes this problem would be due to a fault in the power button. Check and take the action required
An unknown software glitch in the device can be a reason to this problem. Check and take the action required
There are chances that the phone is getting turned but it’s the screen which is not. Check and make sure this is not the actual issue in your case
This might be happening because you restarted or turned OFF your device when it was updating
Know the exact number of seconds for which you need to press the power button. Sometimes this problem is there just because you are pressing the same for a very short span of time
Liquid damage to your Vivo X60 Pro can be a reason to this problem. Check and take the action required
Hardware damage in your phone can be the reason to this problem. Check and get it repaired
Overheating can sometimes turn off the device automatically and you cannot turn it ON unless the inner temperature comes down the normal range
Check if the phone can be turned ON in the safe mode. Press the power button with the volume up/down button for the same. If this doesn’t work, try opening it in the recovery mode

Vivo X60 Pro Not getting charged via cable/charger

Solutions

Check if this is a problem just because the phone battery is faulty
Make sure the phone charger is in proper working condition
A loose connection between the phone and the charging cable can be a reason to this problem. Thus, make sure to connect them properly
A bad app or the one installed from a third-party source can be the reason to this problem
Don’t use a third-party charger as this can be a reason to this problem
Check if dust or debris is there in the charging port and clean it. The same can be a reason you have to face this problem in your device
In some cases, the phone gets charged but the charging percentage icon which doesn’t give the correct information. This can happen due to a software bug. Check and install the latest updates if the same is pending
Sometimes the charging-related common problems in Vivo X60 Pro are experienced when the charging socket/power source you are using to charge your widget is faulty
Check if the actual fault is with the charging cable. Check and replace the same if required
This problem could be due to the detection of moisture in your Vivo X60 Pro. Check its level and take the required action
Remove the last application you installed and check if this helps you to deal with the problem
An issue with the phone motherboard can be the reason you have to face this problem
The pins in the phone socket might be damaged and the same is causing this problem. Check the same
Drain the phone battery completely and charge it again. Check if the problems is solved
Performing a forced restart to the phone can fix this issue. Simply try the same

Unfortunately camera has stopped

Solutions

Check the default camera driver software in the phone. Check if installing the new updates for the OS fixes this problem
Make sure you aren’t using a third-party camera application that is not compatible with your Vivo X60 Pro
Disable the safe mode if your phone is running in the same
This problem could be there just because the phone has something wrong with any of the hardware components inside
Close the camera application if it is running in the background and open it again after 30 seconds. Check if this solves the problem
Delete the cache of the camera application and check if this helps you to deal with the problem
Do check and make sure the actual problem is not caused just because the camera lens is faulty or is having a damage on the same
There might be no storage space available in the phone or in the memory selected for storing the camera files and the same can cause this problem. Most of the times the camera-related common problems in Vivo X60 Pro are because of no other reason than this

Solutions

Check if the concerned app is outdated. Updating the same from the Play Store can fix this problem.
Do check if the Google Play Service on your device is having something wrong with the same because it can affect the working of installed applications
The low storage space on your device can be a reason for this problem. check and do the needful in this regard
There are chances that the actual problem is with your account created on the app. Check
Make sure there are no recent changes in user’s policies of the concerned app
One of the reasons for the app login-related common problems in Vivo X60 Pro is not cleaning the cache data of the concerned app. Try it and check if this solves the problem
You might be running the app in custom mode. Check this as it’s a common reason for this problem
A weak internet connection can also be the reason for this problem. Check it and do the needful
Check if there is a security concern with the app which is responsible for this problem

Video Recording Issue

Solutions

Check if the camera lens is dirty. This can be a reason for the problem in your device
One of the reasons for the Video-recording related common problems in Vivo X60 Pro is the low storage space available. Check and empty the same
Running the camera app in custom settings can be a reason for this problem in some cases
You need to make it sure the problem is not caused just because your Vivo X60 Pro camera lens is physically damaged
There are certain chances that the problem is caused because of a software issue in the device. Update the OS if a new version is available and check if this fixes the problem
Turn ON airplane mode and check if videos can now be recorded. If so, simply close everything running in the background and close notifications. Restart your device after this
The problem might be there because you are using a third-party camera app your device cannot fully support. Check the same
Restore all settings to default in video recording settings and check if the problem is gone

Unable to Send or Receive Text Messages

Solutions

Make sure the contact you are sending the message to is not blocked
Check if the problem is there just because the message center number for the network operator is not correct or missing in your Vivo X60 Pro settings
Simply clean the message app data and check if the problem is solved
Erase some older messages that are no longer required and check if this works
Restarting your device may solve this problem. Try it and check
Remove the SIM card from your device and reinsert. This may solve the problem. Try it
Check if the problem is from the network provider’s end

Unable to Make Phone Calls

Solutions

This problem might be there because the Airplane mode on your device is turned ON. Check and turn it OFF
Eject the SIM tray and reinsert after 10 seconds. This may fix the problem
Reset the network settings to default in case you recently customize them and check if this works
Phone calls-related common problems in Vivo X60 Pro are caused often when the network selection mode is set to manual mode. Switch it to automatic and check if this fixes the problem
You might have blocked the phone contact you are trying to call. Check this in the block list
Simply restart your device and check if this fixes the problem
Make sure the call barring option is not turned ON because this can be a reason for this problem
Install any pending software update and check if this helps you to fix the problem
The reason for this problem might be a lack of calling credit. Check and fill the same

WhatsApp Not working on Vivo X60 Pro

Solutions

Check if you are violating any WhatsApp user policy
Switch to default settings in the settings and check if this works
Check if the WhatsApp storage on your Vivo X60 Pro is completely filled. Erase some data and try again
Sometimes this problem is caused when a user login on the same account through multiple gadgets. Make sure you have not logged in to your account from a PC/parallel smartphone at the same time
There are chances that you are running WhatsApp on an outdated OS. Check and take the action required
Simply switch to the latest WhatsApp version if you haven’t installed its updates for a long time
Make sure something is not wrong with your internet connection
Clear the WhatsApp cache data and check if this fixes the problem
WhatsApp related common problems in Vivo X60 Pro are caused in some cases when VPN is turned ON. Turn it OFF and check if the problem is gone

You can simply eliminate common problems in Vivo X60 Pro without worrying about anything with the help of the solutions listed in this post. In some cases, the results may not appear immediately. Simply restart your device and check again. In case the problem is still present, get your device checked at an authorized repair store around as the problem may lie in the hardware domain of the device. Keep visiting our blog for similar posts. Scroll down and post a comment if you wish to share your experience.

Common Problems in Vivo X60 Pro and Solutions – Wi-Fi, Bluetooth, Camera, SIM, and More