Common Huawei Mate 20 Pro Problems and Fixes

Wi-Fi- connectivity problem

Your modem might have been turned OFF or the internet services are not running on the same. Check
Make sure to disable the power saving mode before using the Wi-Fi on the phone. The power saving mode can disable this feature
Check if the details you provided for the phone authentication on the network are not correct. Check the last password you changed and update the same in the phone
Make sure your modem is not having any hardware problem in it. Check carefully all the cable connections and make sure the same is not the reason to this problem
There are chances of IP address conflict o the network which can be the reason to this problem
Make sure the phone security is not turned OFF which can be the reason you are facing this problem
Some network providers have a limit on using the mobile data on a daily or a monthly basis. If you have exceeded the same, the services might be stopped automatically. Check if this is the reason in your case
Open the Wi-Fi settings and erase the network name. Restart the phone and add it again
Make sure the modem’s capacity to host the devices have not been exceeded
Do check if the problem is related with the phone Wi-Fi antenna
In some cases, this problem can be solved by closing the apps running in the background
Make sure you are not confusing this problem with another one in your phone
Making any changes to the Wi-Fi settings or the network settings can be the reason you are facing this

Bluetooth connectivity problems

Check if your phone doesn’t have the Bluetooth drivers installed or if there are missing files in them
The problem can be solved by installing the latest updates available for the OS. Try
Do check whether the data-related problems are responsible for this and your phone doesn’t have any virus in it which can disable the Bluetooth
Don’t send files or data in bulk as Bluetooth data sending and receiving have a limit on the same
The problem might be due to some glitch in the Bluetooth antenna of your phone
Check and make sure if you can solve this problem simply by restarting the phone
There are chances that the phone security is disabled temporarily or your phone is running in the power saving mode
The problem you are facing could be due to hiding the visibility of your Bluetooth connection or for the other gadget you are trying to connect with
Make sure the problem is not there due to a hardware problem in your Huawei Mate 20 Pro
Check if your phone has its storage capacity almost hit the maximum bearable level. This can also be the reason to the Bluetooth problems in your phone
Make sure your phone doesn’t have a lot of files pending to be cleaned. Clear the cache data as well
Simply check and make sure the pairing-related errors are not causing this problem. Pair the device once again after deleting to make sure this is not the reason to this problem
The outdated version of the Bluetooth on the other device can also cause this problem. Check the same

Slow performance

Check if there are so many apps running at the same time which usually have an impact on the performance
Make sure to install all the pending updates for the OS if any and for the apps as well
Check if the phone is operating slowly just because its default memory is almost full
The type of data in the phone which it actually doesn’t support can slow down its performance
Make sure your phone doesn’t have some of the very bulky games installed on it
Sometimes the slow performance is only because of slow operating hardware due to a fault in it
If your phone is running in the safe mode or in the power saving mode, you can face this issue
Do check if the reason to this problem is nothing but using the accessories that are not of a prime quality to be used with your Huawei Mate 220 Pro
Don’t confuse this problem with any other that comes in the same class
Make sure the phone security is enabled and it doesn’t have any kind of virus present in its default memory
Remove the microSD card. Restart your phone and check if the things are back on the track
Do check if the problem can be solved with a hard reset. For this, you first need to save your important data

Doesn’t recognize the Windows PC

The problem might be there due to the USB drivers which are not functional or simply outdated. You can easily find the latest version of the same from the World Wide Web
Check if the problem is there just because the medium you use (wireless or the wired) is not supported by the devices or due to any other problem in them
Sometimes when the restrictions are set on the phone, it fails to establish a secure connection with the PC and terminates automatically
Make sure to select from the storage mode or the camera mode as per your actual purpose
The problem might be there in the phone USB connector. Carefully look for a fault
Check if the problem is there just because of Windows related errors in the phone
There are chances that your phone has a lot of virus present in it and the same is not allowing the PC to accept the connection
Do check if the connection on the ports is loose. Remove the cable and attach it once again
Your phone might have some of the missing files in its OS
Your phone must have enough storage space and the data you are exchanging should be free from any kind of problems generally associated with the same

Do check if your phone doesn’t support the services of the network provider and the same is the reason to this problem
There are chances that the SIM card you are using has a physical damage on the same
Carefully check if the SIM card is not relevant as per the phone needs
Another reason to this problem is not inserting the SIM card in the phone properly. Eject and re-insert
Simply reboot your phone and check if this solves the problem
Make sure all the services are active on your SIM card and are not disabled/suspended
The problem might be there in the SIM slot or in the SIM tray as well. Check the same
Your phone might not have the signal antenna in its true working state
Do check if the reason to this problem is the network downtime
You might have turned ON the Airplane mode
In case your SIM card is brand new, confirm if the services are active on it
Do check if the low signal strength is only because you are in a basement
There are chances that the phone SIM is not placed in the right slot as per the instructions by the manufacturers
Call the network provider helpline number if these methods don’t work

Overheating problems

Check if your phone has something not good with its core OS. Install any update which is pending
The overheating sometimes occurs when you use multiple features at the same time
Make sure your phone is not being used for any task while it is connected with its charger
There are chances that your phone has some glitch in its hardware and especially the battery
Using the power banks that don’t fit the requirements of the manufacturer is one of the leading reasons to this problem
Your phone is not able to dissipate its heat properly due to blocked apps in it or due to other reasons
Check and make sure if the phone memory is completely filled which can also cause this problem
There are chances that your phone doesn’t have its cache data cleared for a long time
Do check if you can solve this problem simply by a basic reboot
Keep the Wi-Fi hotspot and other featured OFF when they are not in use

Apps not functioning properly

Only the trusted sources should be focused when it comes to installing and updating the apps
Read the user reviews and rating of the app you install to check if it is not having any bug that can cause this problem at a later stage
Your phone might be running in the power saving mode or in the safe mode which often limits its overall functionality and make you feel of having this problem
When the app installation is taking place, check the access it needs and provide the same when the concerned message display on the screen
Do check if you can solve this problem simply by removing the app and installing them again
All the pending updates should be installed with immediate effect
You might have disabled some features in your phone which matters for the functionality of the apps
Do check if the problem is there just because your phone apps are having a problem in their UI
Make sure not to use any app in the custom settings which can be the reason you are facing the unexpected behavior
The app might not be supported by the phone

Your phone is having a major software glitch if the camera turns itself OFF automatically upon opening the same
Do check if this problem is only because of opening the camera through a third-party app it actually doesn’t support
The problem might be there right in the camera lens. Clean it gently and check if this solves the problem
If the installed-glass guard is too old, replace the same
Try not to capture the images in the burst mode which cannot always guarantee quality
Enable the night mode when the visibility is not as per the need
Your phone might have a damaged caused to its camera lens internally
Check if this problem can be solved by enabling the HD mode in the camera settings
You might be using your camera without turning the flashlight when there is a need of the same
Focus on the object and then click the capture button. This helps getting the quality you always expect
Make sure your phone storage capacity is not completely full which saves pictures in the low-quality automatically
Clean the camera screen and check if this solves the problem

Earpiece sounds Robotic

Check if the phone sound drivers are facing any problem with them
Simply update the phone software and check if this problem is gone
Make sure to use the branded earpiece and the same should also be supported by your phone
Do check if the problem is only because you haven’t properly connected your phone with the phone
Check the USB/earpiece connector on your phone and make sure it is not having any fault in it
Simply check and make sure the earpiece is in working condition. Try using it with another phone
Make sure the phone has no restriction on connecting with any device

Quick battery drainage and slow charging

Check if this problem is there just because of a faulty battery in your phone
Make sure the features which drains the battery more quickly such as the Wi-Fi hot spot and Bluetooth are not running for a long time period
This problem sometimes arrives only when the phone is set to download the data for long hours
There are chances that the problem is related to the phone charger as well
Make sure your phone is not working in safe mode
Sometimes this problem is there just because the notification are turned ON for every single app in the phone
The brightness level of the phone, when set to automatic mode can help solving this problem
Make sure your phone doesn’t have something wrong with the USB connector
Check if your phone simply needs a restart to avoid this issue
Remove all the apps you no longer use and check if this solves the problem
There are chances that your phone is having something wrong with its charging source
Do check if there are multiple apps running in the background

MicroSD card not detected

Check if the microSD card you are using is under the 256GB limit
Sometimes this problem arrives only when the card is no supported by the phone
Check the microSD card type and class and make sure it is capable to deliver the required speed
Do check if you have set the data in the microSD card to the hidden mode
The problem might be in the card slot. Check and take the necessary action
Your card might be locked with a password. Check
Make sure your phone is not having its default memory completely filled which can also cause this issue
The problem might be there due to the reasons related to the type and format of data present in the card
Sometimes this problem can be solved by removing and re-inserting the card again in the phone
Format your card and check if this solves the problem

Check if the screen of your phone is having a lot of dirt on it which is causing this problem. Generally, grease and oil particles affect the functionality beyond a limit
Check and make sure you removed the pre-installed transparent glass guard which is important
A software bug in the phone can be the reason to this issue. Therefore, you must try installing the latest available updates
Open the mode in the safe mode if the screen doesn’t work at all. In case its work perfectly in this mode, you need to remove all the apps
Check if the problem can be avoided by ejecting the microSD card from the phone
Make sure your hands are totally clean while you operate the screen
Modern devices have skin-sensitive screens which can only be operated through bare hands
There are chances that your phone screen is damaged internally. Check the same

This guide can be considered for the mentioned problems. If you are not able to get the problem solved through this guide on the common Huawei Mate 20 Pro problems and their fixes, you are recommended to get the phone checked at an authorized repair center.

Common Huawei Mate 20 Pro Problems and Fixes – Wi-Fi, Bluetooth, Camera, SIM, and More

Wi-Fi- connectivity problem

Bluetooth connectivity problems

Slow performance

Doesn’t recognize the Windows PC

Overheating problems

Apps not functioning properly

Earpiece sounds Robotic

Quick battery drainage and slow charging

MicroSD card not detected

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