How to fix Bluetooth Mouse not Working on Windows 11?
The solutions mentioned here work differently for different users. Depending on your issue, one of the solutions mentioned below may work for you. So try one solution after the other until you find the one that solves your problem.
Restart the Computer
As simple as this may sound, sometimes a Windows system only needs a restart to fix most issues. If you have not tried restarting your PC yet, restart it immediately. After the restart is complete, check whether the mouse functions properly or not.
Try the next solution if you are still stuck with a mouse not working.
Check the Bluetooth Setting on both devices.
Bluetooth devices have an option or button to turn on or turn off the Bluetooth of the device. So go to the quick settings panel on Windows 11 and disable the Bluetooth. After that, enable it again.
Then do the same with your Bluetooth mouse if it has a separate switch or control to turn the Bluetooth on or off. Once you have turned on the Bluetooth for both devices, connect them again and try using the mouse.
Try the next solution if you are still stuck with a mouse not working.
Check Bluetooth Mouse battery.
A Bluetooth device stops working when its battery runs out in most cases. Most Bluetooth mouses come with support for AAA batteries. So try swapping the old batteries on the Bluetooth mouse with new ones, and then try using it again.
If the mouse still does not work properly, try the next solution.
Run Bluetooth troubleshooter
Windows 11 has several troubleshooter options for its peripherals. A troubleshooter utility tool is built into the operating system, even for a Bluetooth device.
- Open up the Windows Settings menu on your computer.
- Go to the Settings menu.
- From the list of options that show up, click on Troubleshoot.
- Then go to other troubleshooters, and you will see a new menu. Here, click on Bluetooth, and the Bluetooth troubleshooter will launch. Let the troubleshooter run the necessary action, and then try using the mouse again.
If the mouse still does not work properly, try the next solution.
Change the USB port for the Bluetooth adapter
Some Bluetooth mouses come with Bluetooth built into the mouse, while some come with a USB adapter. If you are using a Bluetooth mouse with a USB adapter, try changing the USB port of the adapter. Try all the free USB ports on your computer.
If the mouse still does not work properly, try the next solution.
Enable Mouse pointer from the Settings app
Mouse problems with Windows 11 can be of various types. If your mouse pointer suddenly disappeared after a system reboot or a Windows update, the mouse pointer setting in the settings app could be the reason. Yes, there is a specific setting to turn the mouse on or off, and if for some reason it is set to off, then you won’t see the mouse cursor on your screen.
- Press Windows Key + I to open up the Windows Settings app.
- Then click on Bluetooth & devices.
- After that, click on the mouse option located at the right pane.
- Now, go down and click on additional mouse options.
- A new popup window will appear. Here, click on the Pointer Options tab.
- Now move down to the Visibility area and select the box set for Show location of pointer when I press the Ctrl key.
- Click on Apply and then click on Ok.
- Now restart the computer and check whether the mouse works well or not.
Try the next solution if the Bluetooth mouse still does not work properly.
Add Bluetooth Mouse to the computer again
One particular trick has worked wonders for many users with Bluetooth devices not working. All one needs to do is re-add the Bluetooth device to the Windows computer, and all the problems are sorted. So let’s this a try as well, then.
- Press Windows Key + I to open up the Windows Settings app.
- Then click on Bluetooth & devices.
- Select View More device here and then open up the other devices menu. Here, you will find your Bluetooth mouse.
- Click on the three-dot icon next to your Bluetooth mouse and select Remove device.
- Now go back to the Bluetooth and devices menu and select Add a device.
- Then follow the on-screen instructions to add the Bluetooth mouse to your computer again.
Try the next solution if the Bluetooth mouse still does not work properly.
Restart Bluetooth Support service
If none of the solutions mentioned above worked for you, try this option to restart the Bluetooth support service.
- Click on the Start menu and search for Services.
- Press Enter, and it will open up the Services menu on your computer.
- Go through the list of services here and look for Bluetooth Support Service.
- Once you find it, double-click on it.
- In the properties menu, click on Stop and then wait a minute.
- After that, click on the Start button to restart the service.
Now, check the Bluetooth mouse’s functionality on your computer. Try the next solution if the Bluetooth mouse still does not work properly.
Update Bluetooth drivers
Often a faulty driver is a cause behind a device not functioning properly. Even with your Bluetooth mouse, that could be the issue. So you need to reinstall or update the drivers of your Bluetooth mouse on your computer. There are three ways to do it. You can do it manually, automatically, or using a third-party utility tool.
First, let’s see how you can do it automatically.
- Click on the Windows key and search for Device Manager.
- Go to Mice and other pointing devices and double-click on it to expand the driver list.
- Right-click on your mouse driver here and choose Update driver.
- Now, select Search automatically for drivers and let Windows look for the latest drivers for your device. Once it finds it online, it will install it for you.
For the manual process, you need to visit your laptop or mouse manufacturer’s website and look for the driver setup file. It will be like any other software installation file. Once you find the setup file, install it on your computer as with any other application.
Besides these two methods, you also have a third option. You can install a third-party driver utility tool on your computer, and it will automatically scan your computer for any outdated or missing drivers. It will also install the latest drivers on your computer with a simple click. However, these utility software tools usually have a price tag. But the price is well worth it as you don’t need to worry about drivers on your computer even again.
If updating the drivers on your computer also does not solve your problem with the mouse, try the next solution.
Disable Bluetooth mouse Power Management
Windows has an aggressive power management setup when it comes to Bluetooth devices. So even with your mouse, that could be the issue. So you need to disable the Bluetooth Mouse power management setting on your computer.
- Click on the Windows key and search for Device Manager.
- Double-click on the Bluetooth devices option to expand the driver list.
- In the list, you will find your Bluetooth mouse. Right-click on it and choose properties.
- Then click on the Power Management tab.
- Here, make sure “Allow the computer to turn off this device to save power” is unchecked.
- Click on Ok after that to save the changes.
Now, check the Bluetooth mouse’s functionality on your computer. If the Bluetooth mouse still does not work properly, try the final solution mentioned below.
Update Windows
AS a final attempt, you can try updating the Windows on your computer to the latest version. Windows pushes out updates for their users from time to time, and most of these updates are fixes to existing problems in the system. Even with your Bluetooth mouse, it could be a compatibility issue. So check for any new Windows updates on your computer, and install it if you see a pending update.
Once the update is downloaded, restart the PC and check whether your issue with the mouse is resolved or not.
After trying all the solutions mentioned above, if you are still experiencing problems with the mouse, the problem could be with the mouse’s hardware. Just get a Bluetooth mouse from one of your friends and see if that works well on your computer. Suppose it does, then you have your answer. There is indeed a problem with the mouse’s hardware, and in that case, a replacement is your only option.
So this is how one can fix the Bluetooth mouse not working issue on Windows 11. If you have any questions or queries about this article, comment below, and we will get back to you. Also, check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more helpful information.
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