Fix: Asus ROG Strix G15 and G17 No Sound, Audio Not Working Issue

Your Asus laptop may have a sound driver not being updated.
You might have changed the volume settings.
It might not work because of hardware failure.
You might have turned off the keyboard.
Your system might have junk files.

Methods to fix Asus ROG Strix G15 and G17 sound problems

The Asus sound problem is not a serious issue. Still, some users find it difficult to recover. Don’t worry! We have covered some of the methods here by which you can easily fix this issue.

1. Ensure you have not muted your laptop

It is the first thing you need to do or check if you facing sound problems in any laptops. Make sure you mistakenly haven’t hit the mute button on your keyboard. Your sound icon from the keyboard should always be turned on for sound.

2. Check volume settings to fix Asus ROG Strix G15 and G17 No Sound Issue

It might be possible your Asus ROG Strix G15 and G17 sound issues are because your volume settings are turned off. For that, click on the sound icon on your system. Check if you can see any circle with a red cross there. If yes, click on that, enable the sound settings, and raise the volume if it is low.

3. Set speakers as default settings

Another solution is to check the default speaker setting if your internal speaker is not working. Go through these steps to set it up easily-

Click the setting tab on your Asus device.
Click on the system icon and press the sound tab.
Then you will see an output section. There click on the default speaker.
Next, click on the internal speaker option.
Finally, click the set as default settings and check whether the sound is working.

4. Use external speakers to fix Asus ROG Strix G15 and G17 Audio Not Working Issue

You can also try to solve the issue by using external speakers. In case your internal speaker is not working, connect any other headphones. Then play any sound and check whether the sound is audible or not.

5. Enable the troubleshooting program

Try to solve the sound issue by executing the troubleshooting program on your Asus laptops. Follow these easy steps to do so-

Open the control panel on your Asus device.
Then, click on the troubleshooting tab and select windows program.
Click on the hardware and sound option and start playing audio.
An audio troubleshooting window will open. So, click on the next button there.
Select the device you need to troubleshoot and press next.
It will appear with some suggestions which you need to fix. Hence, press applies to fix tab and fix it.
Lastly, press the finish tab and check the sound.

6. Restart the audio setting

It might be possible because of windows. So, try to fix it by restarting the audio services on your PC. Restart the audio with these steps-

Press Windows + R on your keyboard, and a run box will appear on your screen.
Type services.msc in the run box and hit enter.
Then click on windows audio service.
Next, click on the restart icon and check the audio in your system.

7. Check Audio driver is updated or not to fix Asus ROG Strix G15 and G17 No Sound Issue

If your audio driver is outdated, you might face Asus ROG Strix G15 and G17 sound not working. Follow this way to update your audio driver-

Open the device manager on your system.
You will see a sound driver option. Right-click on it.
Then click on the update driver option and select automatic update.
Once it is updated, restart your device and check whether the sound is working or not.

8. Remove duplicate drivers

Duplicate drivers are installed in laptops after some updates. Because of such duplicate drivers, sometimes you might face sound issues. Try using these steps to solve it-

Press Windows + R on your keyboard. A run box will appear on your screen.
Enter devmgmt.msc in the run box and press ok.
Tap on sound, video, and game controller.
Next, you will see an audio driver option. Right-click on that.
Click uninstall device tab and uninstall the duplicate drivers.

9. Restore the windows

Finally, if none of the solution work, then you should try restoring the windows. To restore, follow these easy steps-

Open the command prompt on your PC by typing cmd.
In the CMD, type rstrui.exe and hit enter.
There, choose the restore point and press next.
Lastly, click on the finish and yes tabs on the screen.

Final thought

Your system won’t be much helpful if the sound is not working on it. You might be tense about why it happened and how to fix it. Is it? No worries, this article has a piece of brief information on fixing the Asus ROG Strix G15 and G17 sound not working issue.

So, that’s all for today. For more troubleshooting guides, follow GetDroidTips!