Fix: Arlo Pro 2, 3, and 4 Not Recording to Library

Fix 1: Check Your Camera Settings

The first thing to do when a video is not being recorded to the library on your Arlo Pro 2, 3, or 4 is to check the settings on the device. You can do this by selecting the unused camera in your Arlo app, tapping the gear icon, then selecting the settings icon. Ensure that the switch is set to the on position so that the camera will record to the library. Alternatively, you can turn it off and back on again if it’s already on.

Fix 2: Check Your Camera’s Battery Level

Arlo Pro 2, 3, and 4 cameras use batteries to operate. You may not be able to record in the library if your camera’s battery level is low. Go to the Arlo app and select the camera that is not recording. The battery level will appear on the screen. It should be possible to see the battery level on the screen of the camera. You should recharge your camera’s battery or replace it with a fully charged one if the battery level is low.

Fix 3: Check Your Camera’s Network Connection

In order to record to the Arlo library, the camera must have a stable network connection. It is possible that your camera won’t be able to record if its network connection is weak. Select the camera that is not recording using your Arlo app and check its network connection. You may have a weak network connection if the camera goes offline. If you’re having trouble connecting your camera to your Wi-Fi router, try moving it closer to it or using a Wi-Fi extender.

Fix 4: Check Your Camera’s Motion Detection Settings

There are advanced motion detection settings on the Arlo Pro 2, 3, and 4 cameras that allow you to customize how the camera detects and records motion. There are several factors that may be affecting the motion detection settings of your camera if it does not record to the library. In order to check the motion detection settings, follow these steps:

1. You will have to go to the Arlo app and select the camera that isn’t recording.
2. Select the gear icon to access the settings and scroll down to the motion detection section.
3. Ensure the sensitivity level is set correctly and the camera detects motion correctly.

Fix 5: Check Your Arlo Smart Subscription

The Arlo Smart subscription service offers a range of advanced features, including package detection, person detection, and cloud syncing. It may be due to a subscription issue if you have an Arlo Smart subscription and your camera isn’t recording to the library. You can check your subscription by clicking here:

1. Select the camera not recording from your Arlo app.
2. In the settings section, tap the gear icon to access the subscription section.
3. Your subscription should be active, and the cloud recording setting should be enabled on your camera.

Fix 6: Reset Your Camera

If none of the solutions above work, try resetting your camera. For 10 seconds, press and hold the reset button located on the Arlo Pro 2, 3, or 4 base station. Afterward, wait for the camera to reboot and try recording again. If this works, you may be able to resolve the issue by resetting all of your camera settings. 

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Conclusion

To conclude, several possible causes and solutions for Arlo Pro 2, 3, or 4 cameras aren’t recording to the library. Check your camera settings, battery level, network connection, motion detection settings, and Arlo Smart subscription if you’re experiencing this problem. For further assistance, try resetting your camera or contacting Arlo support. You should ensure that your camera records to the library so that you can access important footage in the event of an incident. It is important to troubleshoot and fix any problems with your Arlo camera in order to ensure your security system is working correctly and providing the protection you require.