3. Update Apex Legends
Check for the latest game update on your device and install it to get all the new features apart from bug fixes. An outdated game version may trigger some issues due to the lack of stability. Even though Apex Legends Mobile’s stable version has been released, the game is quite new in the market. Therefore, developers will take a few more weeks or so to provide much better improvements than the beta testing that they’ve done previously.
For Android:
- Open the Google Play Store app > Tap on the hamburger menu icon.
- Next, tap on My Apps & Games> Make sure to check whether the Apex Legends Mobile game update is showing on the list of the available updates or not.
- Just tap the Update button next to the app and wait for it to install.
- Once done, make sure to open the Apex Legends Mobile game, and check for the issue. [You can also restart your handset to refresh the system and app data]
For iOS (iPhone):
- Open the Apple App Store application on the iPhone.
- Now, tap on the Profile Picture icon from the top-right corner.
- Scroll down a bit to see which apps are available for update.
- Check whether the Apex Legends Mobile game update is on the list.
- If the app is there, then make sure to tap on the Update button.
- Wait for the installation process to complete.
- Finally, launch the Apex Legends Mobile game, and check if the startup crashing problem is still bothering you.
4. Clear Apex Legends Mobile Cache and Storage Data
If, in case, you’re trying to play Apex Legends Mobile on your Android device, try clearing the app cache data and the storage data from the settings menu of the game application to refresh glitches. Sometimes an outdated or corrupted app cache data can cause several issues.
Note: There is no option to do this on iPhone. Only a simple restart will do the job.
- Go to the device Settings menu > Head over to Apps & Notifications.
- Now, tap on See All Apps > Head over to Apex Legends Mobile.
- Tap on the App Info page > Tap on Storage & Cache.
- Next, tap on Clear Cache > Once done, tap Storage & Cache.
- Then tap on Clear Storage.
- Finally, launch the Apex Legends Mobile game, and check for the issue again.
5. Force Stop and Re-open Apex Legends Mobile
The chances are also high that the startup crashing issue with the Apex Legends Mobile game on your mobile device is happening because the game is already running in the background. In that scenario, you can manually perform a force stop of the app and relaunch the game application to check whether that fixes the issue. To do this:
Note: You can close the game and reboot the iPhone to do this method easily. There is nothing extra to perform.
- Go to the Settings menu on your Android device > Go to Apps & Notifications.
- Tap on See All Apps > Head over to Apex Legends Mobile and go to the App info section.
- Tap on Force Stop > If prompted, confirm the task.
- Once done, open the Apex Legends Mobile game and check whether that fixes the crashing issue.
6. Force Restart your Handset
It would be best if you also tried performing a force reboot on your mobile device to cross-check whether the problem still appears to you. A temporary system glitch can also cause such an issue that a system reboot can fix. To do so:
For Android:
- Press and hold the Power button for a few seconds until the Power Menu appears.
- You can tap on Restart and wait for the system to boot again.
For iOS:
- Press and release the Volume Up key and down key once, then long-press the Power/Side key until the Power Menu appears.
- Now, you can see the Slide to Power Off option. Just slide it and wait for the device to reboot automatically.
7. Don’t Use VPN or Proxy Servers
Try not to use any VPN (Virtual Private Network) or Proxy Servers on your handset because it may trigger multiple issues with the server connectivity. Though VPN services may help in some scenarios, it’s not recommended to use while launching or playing any battle royale video game because it can easily increase the latency.
8. Switch to Wi-Fi 5GHz
If your Wi-Fi router and connectivity support a 5GHz network, then always use the 5GHz Wi-Fi band with your mobile device. Well, some device models may also not support the 5GHz Wi-Fi band. If your device doesn’t support 5GHz Wi-Fi, you can skip to the next method.
9. Enable and Disable Airplane Mode
It’s highly recommended to temporarily turn the Airplane Mode on your handset from the shortcut or control menu to disconnect all connectivity, then turn it off. By doing so, you can easily refresh the connectivity functions on your device. It can help a lot.
10. Try Using Mobile Data or Hotspot
If you’re having issues with the Wi-Fi connection, then use a mobile data or hotspot to check for the issue. Though mobile data isn’t suitable for online battle royale gaming in most cases, plenty of mobile gamers prefer to do so.
11. Wait for the Patch Update
If none of the methods worked for you then make sure to wait for the patch update by the game developers to fix the issue. Make sure to visit the Apex Legends Twitter handle and tweet your issue directly with screenshots. The support team should respond to you quickly and investigate it.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.