If the AC adapter is connected correctly, but your laptop still does not charge, you need to replace the AC adapter and try to check the laptop. You can buy a new AC adapter from Dell or a third-party website.
Check the Power Cord
Next, you should check the power cord to see if the AC adapter is connected correctly, but your laptop still does not charge.
Ensure that the charging cable is firmly plugged into the laptop and the power outlet. It may not make a good connection and charge if it’s loosely plugged in. Also, check if the power outlet works by plugging in another device. This should help you solve the issue you are facing on your laptop.
Check/Replace the Battery
If your laptop still does not charge even when you use a new AC adapter and a different power cord, then you need to check your laptop’s Battery. In case it’s damaged, you can buy a new battery from the Dell website or from a third-party website and insert the new Battery in the laptop and try to charge it.
Restart/Reboot your Laptop
If the outlet and charging cable seems fine, the next step is to try restarting the laptop. A restart generally eliminates minor bugs and glitches, so it’s a good idea to restart your laptop now. Here’s how you can reboot your laptop.
Press and hold down the power button on your Dell Alienware M17 laptop until the power of the logo appears.
This will clear any residual power from the system and hopefully fix the charging issue.
Wait for some time, and then plug in the charger. Your laptop should start charging.
Reinstall your Battery Drivers
If the hardware is fine, you might have a problem with the software, specifically the battery drivers. Drivers are necessary for the Battery to charge and function properly. If you have outdated or corrupt battery drivers, you need to reinstall the battery drivers on your Dell Alienware M17. Follow these steps to update the battery drivers on your Dell Alienware M17.
- Press Windows + X keys simultaneously on your keyboard and click Device Manager.
- From the list of options, find Battery, and click on the arrow next to it. This will expand the section and show your laptop’s battery drivers.
- Right-click on Microsoft ACPI-Compliant Control Method Battery and select Uninstall.
- Once the driver is uninstalled, click on the PC scan-like icon to scan for hardware changes.
- Now go back to the Battery section and right-click Microsoft ACPI-Compliant Control Method Battery again.
- Click on the Update driver option.
- On the following prompt, click “Search automatically for updated driver software.” This will automatically install the latest available battery drivers on your system.
Clean Charging Port
If the above steps don’t work, there may be a problem with the laptop’s charging port. Sometimes, debris can build up in the port and prevent the charger from making a good connection. The best way to clean it out is to use a can of compressed air to blow out any dust or dirt inside the port. You can also use a hairdryer for the same.
Conclusion
The article contains the solution to fix the issue of Dell Alienware M17 not charging anymore by taking the necessary steps mentioned. If you’ve tried all of the above fixes and the issue persists, you can contact Alienware directly.
