Fix: Age of Empires Unable to Download Through Xbox Game Pass
Here we’ve shared a couple of possible workarounds that should help you out. So, we’ll highly recommend you to follow the mentioned steps below one by one until the problem gets resolved completely. Now, without further ado, let’s get into it.
1. Reboot the Xbox Game Pass App
Make sure to restart the Xbox Game Pass app on your computer to refresh the app cache data or any kind of temporary glitch that may cause several conflicts with the game downloads or launching. Although this method may not work for everyone, it’s worth recommending to try out.
2. Try again after some time
If in case, rebooting the Xbox Game Pass app doesn’t work for you then you can keep waiting for a couple of hours and then try again. Plenty of users are trying to get into the server and download the Age of Empires IV game which may eventually lead to downloading issues via Xbox Game Pass.
3. Check the right access for Xbox Game Pass
If you have an Xbox Game Pass account for the Xbox console already and you’re trying to use the same account on the computer, then it won’t work. In that scenario, you’ll have to upgrade to the Xbox Game Pass Ultimate plan to enjoy all the benefits of Xbox Live Gold and Xbox Game Pass on both your Windows computer and Xbox console.
Otherwise, you will have to get an individual Xbox Game Pass account for the Windows computer if you want. Also, make sure that you’re using the right account that you’ve used to subscribe to the plan for your specific platform. It’s important.
4. Repair Xbox Game Pass App
The Xbox App is renamed to the Xbox Console Companion app on the Windows PC. You can follow the steps to repair the app.
- Press Windows + I keys to go to Windows Settings.
- Click on Apps > Click on the Xbox app.
- Select Advanced > Click on Repair.
- Once done, close the app, and then relaunch it to check for the issue.
5. Update your Windows OS Build
It seems that your Windows OS build becomes outdated or corrupted due to some unexpected reasons. If that’s the reason, make sure to follow the steps below to check for Windows updates.
- Press Windows + I keys to open up the Windows Settings menu.
- Next, click on Update & Security > Select Check for updates under the Windows Update section.
- If there is an update available, select Download and install.
- Wait for some time until the update gets completed.
- Finally, reboot your PC to apply changes immediately.
6. Run the Xbox Game Pass app with admin access
It’s also expected that maybe you’re not running the Xbox Game Pass application on your Windows computer as administrator access. If so, you’ll end up with several issues whatsoever. You can follow the steps below to run the Xbox Game Pass app with admin access.
- Right-click on the Xbox Game Pass application/shortcut file on your PC.
- Now, select Properties > Click on the Compatibility tab.
- Make sure to click on the Run this program as an administrator checkbox to checkmark it.
- Click on Apply and select OK to save changes.
- Finally, you can try running the app again, and download the Age of Empires game.
7. Run Windows Store Apps Troubleshooter
The chances are also high that somehow the Windows Store App (Microsoft Store) has some potential glitch or temporary cache data issue that may trigger several errors or crashes or even not downloading the game on the PC. You should try running the Windows Store Apps Troubleshooter by following the steps below:
- Press the Windows + I keys to open Windows Settings.
- Click on Update & Security > Select Troubleshooter.
- Next, go to Other troubleshooters > Click on the Run button next to Windows Store Apps.
- Follow the on-screen prompts and then wait for the process to be completed.
- Once done, make sure to reboot the PC, and try downloading the game again via Xbox Game Pass.
8. Reset the Xbox Game Pass
The Xbox App is renamed to the Xbox Console Companion app on the Windows PC. So, follow the steps to reset the app. Although it will remove the logged-in account, already installed games, etc, it’s recommended to do to clear out possible glitches or cache data issues.
- Press Windows + I keys to go to Windows Settings.
- Click on Apps > Click on the Xbox app.
- Select Advanced > Click on Reset.
- Once done, close the app, and then relaunch it to check for the issue.
That’s it, guys. We assume this guide was helpful to you. For further queries, you can comment below.
