Adobe Premiere Pro is the most powerful, attractive, feature-packed, and trusty video editing software. With this tool, you can edit and create visually stunning videos for professional purposes and social platforms. But a few Adobe Premiere Pro users complained that the app crashed on their new Windows 11 system.
Although there are several causes for this issue, some users say that this crashing problem occurred when they tried to open Adobe Premiere Pro software. When some other users report that the problem occurred in the middle of their work. However, if the same issue provokes you as well, then you are not alone, and you can find some reliable solutions for it in this article. Have a look.
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Fixes for the Adobe Premiere Pro Crashing/ Freezing on Windows 11
FIX 1: Update driver
One of the most common causes of the Adobe Premiere Pro crashing or freezing issue is a damaged or corrupted Graphics driver. The best solution here is to update your driver as quickly as possible. For doing so, follow these steps,
- Type Device Manager in your Windows 11 search box and open the first search result.
- Then expand the option Display adapters section and select the Graphic driver you need to update.
- Right-click on the driver you need to update and select the Update driver option from the list.
- Once done, restart your computer and check whether the said issue is resolved.
You can also update your driver automatically with the help of any trusted third-party driver update tool. There are many such tools available online, so choose one of them.
FIX 2: Reset preferences
Sometimes resetting the preferences might help you to resolve the Adobe Premiere Pro crashing or freezing issue on your Windows 11. For doing so, follow these steps,
- When you click to open Adobe Premiere Pro, press and hold the Alt key for a few seconds.
- On the newly appeared prompt, click on OK.
- Once done, check whether the said issue is resolved or not.
FIX 3: Disable GPU acceleration
As per some users, disabling the GPU helped them to resolve the Adobe Premiere Pro crashing issue on Windows 11. For doing so, follow these steps,
- Open Adobe Premiere Pro and click on Files.
- Then select Project settings and click on the General option.
- In the newly opened window, under Video Rendering and Playback section, click on the Renderer option, select Mercury Playback Engine Software Only option and click on OK.
- Once done, restart the computer and check whether the issue is resolved for you.
FIX 4: Clear media cache files
In most cases, the main culprit behind the Adobe Premiere Pro crashing issue in Windows 11 may be corrupted media cache files. In this case, you need to clear all the media cache files. For doing so, follow these steps,
- Open Adobe Premiere Pro and click the Edit tab from the top of the screen.
- Then select Preference and click on the Media cache option.
- Under the Media Cache files section, click on the Delete button.
- Once done, restart the computer and check whether the said issue is resolved or not.
FIX 5: Close CPU/ memory-hogging application
If you have a lot of unwanted apps running in the background, your system may run out of RAM, causing Adobe Premiere Pro to crash into your system. The best solution for this is to close CPU / memory-hogging applications running in the background. For doing so, follow these steps,
- Firstly, type Task Manager in your windows search box and open the first search result.
- Then click on the Processes tab and locate the apps/programs that use lots of memory resources.
Task Manager - Select those apps and click on the End task button.
- Once done, restart the computer and check whether the said issue is resolved or not.
FIX 6: Repair overheating components
If your system’s cooling system is not working properly, your system may get overheat after running the Adobe Premiere Pro app for a long time. Once this happens, the app may crash unexpectedly. The best possible solution here is to cool down your system. To do this, clean the dust particles from your system, place your system in a cool environment and use an effective cooling system for your system.
These are all the top fixes for the Adobe Premiere Pro Crashing/ Freezing on Windows 11 issue. Along with all the above fixes, you can uninstall and reinstall the app’s latest version.
We hope all the information in this article is helpful to you to resolve the same issue. If you have any queries or feedback, please write down a comment in the below comment box.